Schedule Staff Notifications in Aeon Client
We have recently been thinking about how we can improve our staff communications in the Reading Room. We often have instances where staff need to be alerted to special arrangements, updates or events in the Reading Room in a timely manner.
It occurred to me that the functionality we are looking for is much like that available in the Aeon system when alert pop-ups occur for new requests for processing and users waiting to be cleared.
It would be ideal if editable alerts could be scheduled so that when staff log in to the Aeon Client, a pop-up appears with the information they need and the staff member would have to acknowledge they have read the message to clear the pop up (by selecting an 'OK, got it" button at the bottom of the pop up, for example).
Anonymous
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Anne Marie Lyons
commented
Georgia Archives would also be interested in this functionality. They need to set up staff reminders to contact patrons to renew publication permissions related to Aeon requests. Right now, they are using flags that they label by Month and Year. They check the flags each month to see which patrons they have to reach out to.