ILLiad Known Issues
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ILLiad can incorrectly create a new user under RemoteAuth if the provided username is NULL
This is because RemoteAuth takes authority. As a result patron requests may fail after being submitted since the user is invalid.
Bug# 4575
0 votes -
The renewal button in the ILLiad web pages may be enabled even if the due date is outside the renewal window
The renewal button doesn't consider the due date and the RenewalWindowDays/RenewalBeforeWindowDays customization keys when determining if the button is visible in the web pages.
Bug# 4571
0 votes -
Some Customization Keys do not have a description explaining its purpose
The following Key do not have a description in the Customization Manager:
RenewalWindowDays
ISOCanSendReceived
ISOCanSendReturned
ISOCurrencyCode
ISOMonetaryValueBug# 4569
0 votes -
Changing skins will cut off the Holdings window, hiding the Delete and Clear buttons from the Selected Lenders box
This issues occurs when you change the skin then navigate to Open request>OCLC tab>Holdings tab.
Workaround: Restarting the client fixes the issue; however, you will need to restart the client each time you change the skin or else the error will occur again.
v9.0
Bug# 44810 votes -
0 votes
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The BillingInformation table in the Lending Web Pages will not display if BillingActive is set to false
The lending web pages prevent the display of the billing information table when BillingActive is set to false.
Workaround: If BillingActive is set to BillingActiveLending, then the BillingInformation table will always display in the lending web pages.
Bug#4444
0 votes -
The generateuser call appears to fail when creating a new user from an import email request
The email import behavior when creating a new user from an import request with the EMailImportAutoUserRecord set to yes will cause the generateuser call to appear as though it has failed, but the request is still imported, and assigned to a default user
Should also be noted that this process works correctly when the user already exists in the system. This is only occuring when AutoUserRecord is set to yes, and the Username value from the email does not exist in the database.
Bug# 4441
0 votes -
Lender password change from client only changes the password for NVTGC logged into client
When a user changes a Lender's password from the ILLiad client, it only changes the password for the NVTGC that the user is logged into the client under, instead of changing it for all NVTGCs. As a result, the lender may be able to log into the client under that particular NVTGC but unable to log into the web.
v9.0 & 8.7
Bug# 44360 votes -
0 votes
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Some specific parameter settings may cause Index and Length Server Error
Workaround: Try different numbers in the parameters of the report.
0 votes -
Unable to create a Direct Request Profile in the Resource Sharing Settings of the ILLiad client.
Bug#3765
0 votes -
Dropped User/Staff/LenderAddresses tables need permissions added back
The permissions for the dropped tables are not being added back/copied over and have to be done manually after the update.
v9.0
Bug#39030 votes -
SLLoginFailed not showing up for invalid Username on Forgot Password
The invalid username status line doesn't seem to be triggering the SLLoginFailed customization key on the Forgot Password page. The status line does appear if triggered on the logon pages.
v9.0 & 8.7
Bug#41470 votes -
0 votes
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SQL Alias Manager does not display properly with high DPI
In SQL Alias Manager v1.2.2 the textboxes to enter a server address and the database name are not visible.
Workaround: If you shrink the page splitter and move to the left, the textboxes will begin to appear.
Bug#3792
0 votes -
0 votes
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ILLiad print datasource using legacy headers
When printing the PrintAddress.doc template from the client, the PrintAddress.xlsx data source file that is created has the Legacy style headers for both the Legacy queue and the Print queue.
v8.7.2
Bug#37970 votes -
BillingManagerPrintDataPath defaults to C:\illiad\print\ on Client install
The data source for the Billing Manager printing process still defaults to C:\illiad\print\ in the Customization Manager, but newer installations of the ILLiad client don't create this folder. This only occurs for new installations who don't have the print folder from previous installations.
v9.0 & 8.7
Bug#38870 votes -
0 votes
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System addons that explicitly set FormNames can result in loading the addon multiple times
If a system addon is created but FormNames are also entered, the addon will be loaded for both the system script environment and for each form script environment that is specified. An example where this causes errors is when registering system event handlers which can only be registered to a single addon.
Forms are not relevent in Library, System, or Server addons.0 votes
