ILLiad Known Issues

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  1. In the web, 'null' is a special string that can prevent some valid data from being inserted, specifically as a user last name.

    ILLiad does a case-insensitive comparison of the field value and will treat a user record with the LastName of Null as null when it updates the database.

    Bug# 4601

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  2. ILLiad can incorrectly create a new user under RemoteAuth if the provided username is NULL

    This is because RemoteAuth takes authority. As a result patron requests may fail after being submitted since the user is invalid.

    Bug# 4575

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  3. The renewal button in the ILLiad web pages may be enabled even if the due date is outside the renewal window

    The renewal button doesn't consider the due date and the RenewalWindowDays/RenewalBeforeWindowDays customization keys when determining if the button is visible in the web pages.

    Bug# 4571

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  4. Some Customization Keys do not have a description explaining its purpose

    The following Key do not have a description in the Customization Manager:

    RenewalWindowDays
    ISOCanSendReceived
    ISOCanSendReturned
    ISOCurrencyCode
    ISOMonetaryValue

    Bug# 4569

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  5. Changing skins will cut off the Holdings window, hiding the Delete and Clear buttons from the Selected Lenders box

    This issues occurs when you change the skin then navigate to Open request>OCLC tab>Holdings tab.

    Workaround: Restarting the client fixes the issue; however, you will need to restart the client each time you change the skin or else the error will occur again.

    v9.0
    Bug# 4481

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  6. 0 votes

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  7. The BillingInformation table in the Lending Web Pages will not display if BillingActive is set to false

    The lending web pages prevent the display of the billing information table when BillingActive is set to false.

    Workaround: If BillingActive is set to BillingActiveLending, then the BillingInformation table will always display in the lending web pages.

    Bug#4444

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  8. The generateuser call appears to fail when creating a new user from an import email request

    The email import behavior when creating a new user from an import request with the EMailImportAutoUserRecord set to yes will cause the generateuser call to appear as though it has failed, but the request is still imported, and assigned to a default user

    Should also be noted that this process works correctly when the user already exists in the system. This is only occuring when AutoUserRecord is set to yes, and the Username value from the email does not exist in the database.

    Bug# 4441

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  9. 0 votes

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  10. Some specific parameter settings may cause Index and Length Server Error

    Workaround: Try different numbers in the parameters of the report.

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  11. 0 votes

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  12. Dropped User/Staff/LenderAddresses tables need permissions added back

    The permissions for the dropped tables are not being added back/copied over and have to be done manually after the update.

    v9.0
    Bug#3903

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  13. SLLoginFailed not showing up for invalid Username on Forgot Password

    The invalid username status line doesn't seem to be triggering the SLLoginFailed customization key on the Forgot Password page. The status line does appear if triggered on the logon pages.

    v9.0 & 8.7
    Bug#4147

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  14. 0 votes

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  15. SQL Alias Manager does not display properly with high DPI

    In SQL Alias Manager v1.2.2 the textboxes to enter a server address and the database name are not visible.

    Workaround: If you shrink the page splitter and move to the left, the textboxes will begin to appear.

    Bug#3792

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  16. 0 votes

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  17. ILLiad print datasource using legacy headers

    When printing the PrintAddress.doc template from the client, the PrintAddress.xlsx data source file that is created has the Legacy style headers for both the Legacy queue and the Print queue.

    v8.7.2
    Bug#3797

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  18. BillingManagerPrintDataPath defaults to C:\illiad\print\ on Client install

    The data source for the Billing Manager printing process still defaults to C:\illiad\print\ in the Customization Manager, but newer installations of the ILLiad client don't create this folder. This only occurs for new installations who don't have the print folder from previous installations.

    v9.0 & 8.7
    Bug#3887

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  19. 0 votes

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  20. System addons that explicitly set FormNames can result in loading the addon multiple times

    If a system addon is created but FormNames are also entered, the addon will be loaded for both the system script environment and for each form script environment that is specified. An example where this causes errors is when registering system event handlers which can only be registered to a single addon.
     
    Forms are not relevent in Library, System, or Server addons.

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