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Thomas Lingner

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28 results found

  1. Prevent duplicate accounts

    28 votes

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    1 comment  ·  Aeon Ideas » User Management  ·  Admin →
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    Thomas Lingner supported this idea  · 

  2. Have the option of using email address for password reset instead of username.

    6 votes

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    0 comments  ·  Aeon Ideas » User Management  ·  Admin →
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  3. Make certain drop down fields select only (doesn't allow typing a value)

    5 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner supported this idea  · 

  4. Way to notify staff via email when a request enters a certain queue

    21 votes

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    2 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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  5. Remember window size/location and cascade them to keep them from hiding each other

    8 votes

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    3 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner supported this idea  · 

  6. Display icon in request/queue grids to indicate if a request has an attachment

    5 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner supported this idea  · 

  7. Single invoice containing multiple transactions

    36 votes

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    11 comments  ·  Aeon Ideas » Billing  ·  Admin →
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    Thomas Lingner supported this idea  · 
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    Thomas Lingner commented  · 

    Similar to this - https://uservoice.atlas-sys.com/forums/568075-aeon-ideas/suggestions/17695762-single-invoice-containing-multiple-transactions?tracking_code=67c9a26979021226111aaa21354f6397

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    Thomas Lingner commented  · 

    To expand a bit, I’ll add to this discussion our initial “Issue” and “Desired Enhancement” requests from 2015:

    ISSUE: Multiple transactions from the same patron cause extra work for patron, repository, Patron Services, and Imaging Services.

    DESIRED ENHANCEMENT: It would be a great help to be able to bundle requests and then apply services to the bundle. The bundle of multiple orders would be the only "Order," and would be linked to multiple transactions. (i.e. Changing the status on the bundle would change the status on all associated transactions.) This would solve many problems, including keeping material for one patron together through production, simplifying the recording of payments, simplifying routing, simplifying delivery, and simplifying charging for delivery and rush services.

    Our patrons routinely complain about this issue, as it complicates record-keeping and reimbursement on their end.

    As it stands, when we write up several orders for a single patron, just one is chosen to bear the rush, storage, and/or shipping costs. It has happened, sadly, that in the end, the patron elects to pay only a few of the orders, and not, of course, the one that includes the shipping and other charges, creating an unpleasant situation. Being able to view line items for multiple invoices at one time in the client would not really solve this problem.

    I realize that a good database solution is difficult. If other Aeon Photodupe-users have developed workflows that allow for tracking of discrete objects while billing only once, we’d love to hear about them.

    Thanks!

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    Thomas Lingner commented  · 

    Is this similar to this already-requested service? Or am I missing a subtlety?

    https://uservoice.atlas-sys.com/forums/568075-aeon-ideas/suggestions/17695762-single-invoice-containing-multiple-transactions

  8. Allow staff to send one email for multiple requests (batch email)

    42 votes

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    7 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner commented  · 

    This could maybe be rolled into a solution for this topic - https://uservoice.atlas-sys.com/forums/568075-aeon-ideas/suggestions/17695762-single-invoice-containing-multiple-transactions?tracking_code=67c9a26979021226111aaa21354f6397

  9. More flexibility with multi-site configurations

    9 votes

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    3 comments  ·  Aeon Ideas » Multi-site Configuration  ·  Admin →
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  10. Create a description field in the Queues table

    8 votes

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    0 comments  ·  Aeon Ideas » Database  ·  Admin →
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    Thomas Lingner supported this idea  · 

  11. Database fields - bigger, better, more flexible

    15 votes

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    19 comments  ·  Aeon Ideas » Database  ·  Admin →
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    Thomas Lingner supported this idea  · 

  12. Option for a single Aeon profile for use with all institutions

    6 votes

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    0 comments  ·  Aeon Ideas » Authentication  ·  Admin →
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    Thomas Lingner supported this idea  · 

  13. Edit notes

    15 votes

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    2 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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  14. Opening a request should not affect transaction "Changed Date" if nothing changes with request

    11 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner supported this idea  · 

  15. Problem with "Item Cleanup with the System Manager"

    3 votes

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    5 comments  ·  Aeon Ideas » Other  ·  Admin →
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    Thomas Lingner supported this idea  · 

  16. Cancellation options for photoduplication orders

    13 votes

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    0 comments  ·  Aeon Ideas » Duplication  ·  Admin →
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    Thomas Lingner supported this idea  · 

  17. Increase the granularity of staff client permissions

    5 votes

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    2 comments  ·  Aeon Ideas » Staff Permissions  ·  Admin →
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    Thomas Lingner commented  · 

    This is especially important for organizations who use the photoduplication module and incorporate any form of online payment.

    Thomas Lingner supported this idea  · 

  18. Make "Total" field available in list (grid) views.

    3 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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    Thomas Lingner supported this idea  · 

  19. Due date field for duplication requests (separate from reading room scheduled date)

    10 votes

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    0 comments  ·  Aeon Ideas » Duplication  ·  Admin →
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    Thomas Lingner supported this idea  · 

  20. Support for searching using non-English characters (diacritics)

    20 votes

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    3 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    Thomas Lingner supported this idea  · 
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