Once a user is cleared, it is hard for other staff to know if it's that person's first time into the reading room and needs an orientation, etc. It would be great if it could be visually displayed somewhere in the user record or on the sign in table so that it's more obvious to staff.

When opening a user to clear them, the form defaults to the default ribbon and you have to click the process ribbon. For users that need to be cleared, it should default to the Process ribbon.

Most users that just make photoduplication requests never get cleared and so they never expire and get prompted to update their contact information. It would be helpful for all users to expire regardless of whether they have ever been cleared.

Would be very useful for class reserves to be able to put one request in multiple users account using "Request For"

Need a way to control if a patron has permission to view certain collections. Needs to be visible by researcher and staff.

We would like to keep the option of not clearing users when merging accounts. Clicking on "merge" on a user should go to that user in the merge list.

We would like the whole process of merging to be smoother -- it should be possible to start from any status and merge, and it should be easier to find related individuals. Also, if you click "merge" on a certain user, it should start with that user in the list of users.

The current merge workflow is incredibly confusing.