Way to notify staff via email when a request enters a certain queue
Some staff rarely use the staff client and it would be good to get an alert to check out a request.
15
votes

1 comment
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Scott Anderson commented
Us too! Us too! - We here at Millersville have the same issue .... people not checking the Aeon client throughout the day .... but the general e-mail account is open and in front of various people throughout the day so a "you have a request, go login to Aeon" and process it would be great. Thank you for considering.