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61 results found

1. Unfilled request process not canceling the OCLC request

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   1 comment  ·  ILLiad Ideas » OCLC  ·  Delete…  ·  Admin →
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   Paivi Rentz commented  ·  January 07, 2023  ·  Edit…  ·  Delete…

   However careful we try to be, we seem to always have borrowing requests that keep reverting to unfilled when they are actually either delivered to patron, checked out to the patron, or in considering/submitting status. I would love to see the system preventing this problem more effectively, whether by issuing a warning if there is a conditional pending or by making it easier to correct the problem afterwards. Many times the fix presented at https://help.oclc.org/Resource_Sharing/ILLiad/Troubleshooting/How_do_I_process_an_Unfilled_Request_properly?sl=en is not working (the buttons are all greyed out). I understand that this is a result caused by items not re-requested in the proper queue. However, I also think that the system should do more to prevent or resolve the issue and not put so much burden on the staff member (who may not have received comprehensive ILLiad training). It would nice to have more flexibility in resetting the ILLiad status to the correct status and the system handling the deactivation of the conditional.

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   Paivi Rentz supported this idea  ·  January 05, 2023

2. Adjust note fields to fit content

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   0 comments  ·  ILLiad Ideas » Staff client  ·  Delete…  ·  Admin →
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   Paivi Rentz supported this idea  ·  January 05, 2023

3. Have ISBN Search populate the fields on the webrequest form

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   0 comments  ·  ILLiad Ideas » Web Interface  ·  Delete…  ·  Admin →
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   Paivi Rentz supported this idea  ·  January 05, 2023

4. When choosing a lender

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   Paivi Rentz supported this idea  ·  January 05, 2023

5. Billing for lost items

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   0 comments  ·  ILLiad Ideas » Billing  ·  Delete…  ·  Admin →
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   Paivi Rentz supported this idea  ·  January 05, 2023

6. In the ILLiad scanning interface, allow function keys for B&W, grayscale, and RGB settings.

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   Paivi Rentz supported this idea  ·  January 05, 2023

7. ILLiad Lending scanning display email of borrower

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   Paivi Rentz supported this idea  ·  January 05, 2023

8. Support multiple files for Illiad transactions

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   1 comment  ·  ILLiad Ideas » Electronic Delivery  ·  Delete…  ·  Admin →
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   Paivi Rentz supported this idea  ·  January 05, 2023

9. Tag other ILLiad users in a staff note

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   Paivi Rentz supported this idea  ·  January 05, 2023

10. Database Manager - Extend the transaction purge options

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    Paivi Rentz supported this idea  ·  January 05, 2023

11. Add Note While Returning Books

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    Paivi Rentz supported this idea  ·  January 05, 2023

12. Ability to utilize IFM via Billing Manager for Lost Book/other charges

    12 votes

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    0 comments  ·  ILLiad Ideas » Billing  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023

13. Make a library's loan period visible on the borrowing holdings screen

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    Paivi Rentz supported this idea  ·  January 05, 2023

14. Add Expired User Indication on User Record

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    Paivi Rentz supported this idea  ·  January 05, 2023

15. Ability to print selected pull slips

    9 votes

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    Paivi Rentz supported this idea  ·  January 05, 2023

16. Remove Patron Name Field in OCLC request

    8 votes

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    3 comments  ·  ILLiad Ideas » Staff client  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023

17. Allow API to Add, Remove, and Update records in the UserValidation table

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    1 comment  ·  ILLiad Ideas » User management  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023

18. Proxy User Functionality

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    3 comments  ·  ILLiad Ideas » User management  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023

19. Add button for ebooks or ebook chapters in ILLiad in addition to article & loan

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    4 comments  ·  ILLiad Ideas  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023

20. Add Preferred Name Fields in the ILLiad Patron Record

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    2 comments  ·  ILLiad Ideas  ·  Delete…  ·  Admin →
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    Paivi Rentz supported this idea  ·  January 05, 2023