Improve request processing for digitized content
If staff have a way to flag that an item is already digitized (perhaps import a field from ArchivesSpace), show container information that items are the same, but can be managed separately. Add logic to ask user if they want digitized or physical version. Auto-close digitized requests to finished queue and email patron to let them know that an alternate copy is available.
-
Anne Marie Lyons
commented
The University of Baltimore asked for a related feature They would like for the request button to not be available if the ArchivesSpace component has a digital object instance, especially for reproduction requests. They do not want patrons to unnecessarily request a reproduction, but would like to allow them to be able to schedule an appointment in the reading room if they need to see the physical material (so maybe this would have to happen on the Aeon side as opposed to the request button on the ASpace PUI.)