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143 results found

  1. Treat Checked Out to ILL Staff the same as Checked Out to Customer in the staff client

    Currently, Checked Out to ILL Staff behaves like a processing queue in the staff client versus like Checked Out to Customer. So Request Sent shows as an option versus the standard options for a checked out item.

    1 vote

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    1 comment  ·  Staff client  ·  Admin →
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  2. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    24 votes

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    0 comments  ·  Staff client  ·  Admin →
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  3. Allow cloned requests to be routed

    Option 1: Add a tracking entry that is created before the routing rule is triggered so that the routing rule can reference the tracking table.

    Option 2: Create a new menu option of Clone and Route that prompts the staff user to pick the new queue.

    5 votes

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    0 comments  ·  Staff client  ·  Admin →
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