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143 results found

  1. Enhance the MARC record display in WorldCat searching

    It would be great to add features from OCLC Connexion's MARC display to the display of MARC records in ILLiad. We'd like to see the value in 040 subfield b (language of cataloging) displayed in a column in search results to quickly narrow down the potential correct record for an item. It would also be really helpful to right-click on a MARC tag to go to the OCLC site for a definition of that field. Modeling the MARC display after the great features in Connexion would really help with efficient searching.

    4 votes

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  2. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    16 votes

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  3. Allow multiple different email templates based on different reasons for Disavowing patrons from Patrons to Clear

    We've had a spate of local users accidentally filling out Proxy forms, as well as unaffiliated users trying to create accounts using the Proxy form. It would save a lot of time and confusion if we could select reasons and different pre-made disavow templates like we can elsewhere in ILLiad

    4 votes

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  4. Ability to have separate Lending constant data for different formats

    Ability to create separate Lending constant data for different formats. Life for example, only lend a/v for less time than a regular book and renewal versus non renewal. Then when update, click on a drop down menu for the constant data and scan in all items that apply, then process that queue. Then can do other formats the same way.

    5 votes

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    1 comment  ·  Staff client  ·  Admin →
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  5. Phone field in the address book add extension field or allow for more characters

    The current field cannot accommodate phone extensions; they get cut off.

    2 votes

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  6. Ability to batch delete notes from a request

    Sometimes, when interacting with different pieces, the system will add hundreds of copies of the same note (usually one every ten minutes) before a staff person catches that it got stuck. Then, these many duplicate system notes make it hard to see actual relevant notes. Currently notes can only be deleted one at a time which is not at all feasible in these cases. It would be great to be able to select multiple notes on a request and delete them at the same time.

    4 votes

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  7. Printing Multiple Requests from a Queue--Simplify Process

    Ability to select and print multiple requests from a queue without having to navigate through the merge template process. While it is possible to use the Print Selected Requests option from the Process ribbon, the process requires manually opening a template and completing a merge process.

    Ideally, the process would work like other batch printing processes where users are prompted to view/edit a word merge template.

    6 votes

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  8. Create an alert to catch Connection Manager hangups.

    From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.

    Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.

    9 votes

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  9. Remove Patron Name Field in OCLC request

    When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

    8 votes

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  10. Have the Patron ID number viewable on the request page.

    Currently, you can only see the patron's name, address, status, delivery methods on the patron tab in Borrowing. You have to use the "View User" button to access the patron's ID number. This would help eliminate a step when you need the ID number for accessing library accounts and fines in an ILS.

    8 votes

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    1 comment  ·  Staff client  ·  Admin →
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  11. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    35 votes

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  12. Title in Borrowing Check In from Lending Library

    From the Check In from Lending Library screen you can update most of the information before checking in. For some reason you can't currently change the title without opening the request. This causes any changes that have been made to the request (due date, restrictions, special notes) to be lost. I need to change the title regularly to remove notes to the lending library that we often put in the title field. Being able to delete these notes from the Check In from Lending Library screen would be very helpful!

    3 votes

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  13. Adjust note fields to fit content

    I always have to adjust the column width of the notes in ILLiad so that I can actually read the notes. ILLiad should adjust the width automatically to fit the content so that the Note Date and Added By fields are only wide enough for that data and the actual Note field is wide enough to allow staff to read the notes. Specifically I need to look at the notes when returning borrowed items, but this feature would be helpful on every screen.

    2 votes

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  14. Installing : Default "unchecked" for opening SQL Manager for small point releases

    Would anyone else like to avoid this when doing "small point" updates to clients?

    When we have small point updates for ILLiad the last step in the process opens the SQL Manager window, unless you uncheck a box on the “Finish” screen, it also (sometimes) does not replace the ILLiad icon on the Taskbar.

    For larger updates, full versions, ILLiad usually has a script that skips (or pre-unchecks) that box and also replaces the icon on the Taskbar.

    In cases here, the SQL Manager window opened and not everyone knows what to do with that (some staff, students are thrown…

    1 vote

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  15. Additional location tracking to prevent human error.

    When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.

    1 vote

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  16. When manually routing a request to a new status, display the name of the new status in the confirmation message

    In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"

    If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.

    39 votes

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  17. Remove editing options for admin Lending and Unmatched user accounts.

    Johns Hopkins had a mishap where the Lending user for one of the shared server sites had its NVTGC changed in the Location dropdown in the Staff Client. This moved all of the site's Lending requests into the other site's view. Perhaps we could consider removing the ability to edit the "Lending User" accounts and the Unmatched accounts.

    2 votes

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  18. expanded off-times (lower case) flexibility.

    Copy RAPID's off-times where we can set off times by time as well as by date. We also had a need for a more immediate closure before the 24 hour limit where we had to close for a hurricane. It would have been nice to set the non-lender status closer to the event instead of putting it a day later.

    6 votes

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  19. Add the ability to increase font size within ILLiad without impacting other application

    The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.

    55 votes

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  20. Ability to make OCLC borrowing requests from a custom queue

    The functions to create an OCLC borrowing request are not available until the request is opened from the Awaiting Request Processing queue. It would be helpful to be able to create OCLC requests from a custom queue eliminating extra steps for processing items that might routed to a custom queue for review.

    26 votes

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