ILLiad Ideas
143 results found
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New ILLiad Document Type: E-Book
Having a new document type of E-Book would help when doing custom reports.
23 votes -
"Import" answered email from Outlook into email history of a request
Currently we only see one side of a conversation in the email history of a request. It would be helpful to be able to import a response into ILLiad so we have a complete history in one place (as opposed to cutting-pasting into notes as we do now.)
26 votes -
Bring back the autofill when typing in notes
ILLiad used to autofill notes that had already been used in the current session. You could just type the first few letters and the note would come up.
2 votes -
Add a button or link to get addons from the client
Like the "Get Add-ins" button in Outlook, it would be nice to have more visibility in ILLiad for the addons that directly links folks to the addon directory in the docs.
4 votes -
Address validation for shipping
UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
51 votes -
Re-design how RUSH requests are auto-routed and assign service level
Lending to Rush University (Docline symbol ILURUS/OCLC symbol IDL) and every request comes into the Awaiting RUSH Request Processing queue inaccurately assigning a service level to Docline tickets that don't have that service level. Ticket 5397
9 votes -
Add a field to designate a person's honorific or title, such as "Dr." or "Ms."
Add a field to designate a person's honorific or title, such as "Dr." or "Ms." ticket 5713
1 vote -
Client fields for Transaction vs Database Fields - all should be available
There are several fields in the Transactions table of the ILLiad database that show up on the Borrowing Request form, but not on the Check in from Lending Library form, or vice versa. Examples: "Priority Shipping" shows up on Borrowing Request form, but not Check In form "Handle With Care" shows up on Check In form, but not Borrowing Request form. These items also do not show up on the list of fields available when customizing form layouts. Is there another way to add them to a form? If not, is there a reason for this inconsistency?
User would like…4 votes -
Scan button too close to Article Exchange button leading to missends
Scan button too close to Article Exchange button leading to missends
5 votes -
ILLiad / Aeon integration - request type would transfer from ILLiad to Aeon automatically
The request type (Loan or Photoduplication) should transfer automatically from ILLiad to Aeon. ILL staff should not have to select that again when transferring the request to Aeon.
4 votes -
Staff don't get notified about blocked users when checking in items
It also doesn't tell staff that a user was automatically unblocked after returning overdue items.
27 votes -
5 votes
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Support for multiple renewal requests by web user
The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.
21 votes -
4 votes
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Allow staff to limit search on batch processing form to ILL Number or TN
(for when TNs get so large they match other requests with ILL numbers)
1 vote -
Make Wanted By/Service Type field on request form consistently say Wanted By
This will allow that field to save when edited. The Service Type label is very very old and doesn't reflect any database field names.
1 vote -
2 votes
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Expand shipping tracking addon
1) to support borrowing and doc del in addition to lending
2) to use UPS, FedEx, DHL, USPS APIs to show status within client15 votes -
Allow lending staff to set a document type which would modify the due date
For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.
10 votes -
Add option to filter custom search results by group
When searching transactions, staff would like to filter by the library groups.
3 votes
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