ILLiad Ideas
149 results found
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Additional location tracking to prevent human error. When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.
1 vote -
When manually routing a request to a new status, display the name of the new status in the confirmation message In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"
If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.
40 votes -
Remove editing options for admin Lending and Unmatched user accounts. Johns Hopkins had a mishap where the Lending user for one of the shared server sites had its NVTGC changed in the Location dropdown in the Staff Client. This moved all of the site's Lending requests into the other site's view. Perhaps we could consider removing the ability to edit the "Lending User" accounts and the Unmatched accounts.
2 votes -
expanded off-times (lower case) flexibility. Copy RAPID's off-times where we can set off times by time as well as by date. We also had a need for a more immediate closure before the 24 hour limit where we had to close for a hurricane. It would have been nice to set the non-lender status closer to the event instead of putting it a day later.
6 votes -
Add the ability to increase font size within ILLiad without impacting other application The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.
74 votes -
Ability to make OCLC borrowing requests from a custom queue The functions to create an OCLC borrowing request are not available until the request is opened from the Awaiting Request Processing queue. It would be helpful to be able to create OCLC requests from a custom queue eliminating extra steps for processing items that might routed to a custom queue for review.
26 votes -
New ILLiad Document Type: E-Book Having a new document type of E-Book would help when doing custom reports.
24 votes -
"Import" answered email from Outlook into email history of a request Currently we only see one side of a conversation in the email history of a request. It would be helpful to be able to import a response into ILLiad so we have a complete history in one place (as opposed to cutting-pasting into notes as we do now.)
26 votes -
Bring back the autofill when typing in notes ILLiad used to autofill notes that had already been used in the current session. You could just type the first few letters and the note would come up.
2 votes -
Add a button or link to get addons from the client Like the "Get Add-ins" button in Outlook, it would be nice to have more visibility in ILLiad for the addons that directly links folks to the addon directory in the docs.
4 votes -
Address validation for shipping UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
52 votes -
Re-design how RUSH requests are auto-routed and assign service level Lending to Rush University (Docline symbol ILURUS/OCLC symbol IDL) and every request comes into the Awaiting RUSH Request Processing queue inaccurately assigning a service level to Docline tickets that don't have that service level. Ticket 5397
9 votes -
Add a field to designate a person's honorific or title, such as "Dr." or "Ms." Add a field to designate a person's honorific or title, such as "Dr." or "Ms." ticket 5713
1 vote -
Client fields for Transaction vs Database Fields - all should be available There are several fields in the Transactions table of the ILLiad database that show up on the Borrowing Request form, but not on the Check in from Lending Library form, or vice versa. Examples: "Priority Shipping" shows up on Borrowing Request form, but not Check In form "Handle With Care" shows up on Check In form, but not Borrowing Request form. These items also do not show up on the list of fields available when customizing form layouts. Is there another way to add them to a form? If not, is there a reason for this inconsistency?
User would like…5 votes -
Scan button too close to Article Exchange button leading to missends Scan button too close to Article Exchange button leading to missends
5 votes -
ILLiad / Aeon integration - request type would transfer from ILLiad to Aeon automatically The request type (Loan or Photoduplication) should transfer automatically from ILLiad to Aeon. ILL staff should not have to select that again when transferring the request to Aeon.
4 votes -
Staff don't get notified about blocked users when checking in items It also doesn't tell staff that a user was automatically unblocked after returning overdue items.
27 votes -
5 votes
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Support for multiple renewal requests by web user The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.
22 votes -
4 votes
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