ILLiad Ideas
27 results found
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Add ability to track sent email copies by template
It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.
1 vote -
Option to disable borrowing overdue notices on closed days
It would be helpful if libraries could choose to suppress sending borrowing overdue notices to patrons on days when the library and/or ILL office is closed. We do not check for ILL returns on Saturdays or Sundays, and on Monday morning we backdate everything returned over the weekend to Friday. However, patrons are regularly annoyed/alarmed to receive an overdue notice on Saturday or Sunday when they've already returned the item. We do indicate that this is nothing to worry about in our email template, but not everyone reads the entire email, unfortunately.
14 votes -
automated email confirming return via Web Circ
When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.
7 votes -
Spell Check for custom emails
When I type a custom email to a patron from within the client, I'd like spell check.
21 votes -
Html Email
Include the option for html email
35 votes -
Allow staff to mass email patrons based on status or other criteria
Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.
59 votes -
Strip carriage returns out of email subject before sending
If an email subject has a field that creates carriage returns (like title), it's failing to send. The carriage returns could be stripped out before sending to avoid errors.
4 votes
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