ILLiad Known Issues
158 results found
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The renewal button in the ILLiad web pages may be enabled even if the due date is outside the renewal window The renewal button doesn't consider the due date and the RenewalWindowDays/RenewalBeforeWindowDays customization keys when determining if the button is visible in the web pages.
Bug# 4571
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Changing skins will cut off the Holdings window, hiding the Delete and Clear buttons from the Selected Lenders box This issues occurs when you change the skin then navigate to Open request>OCLC tab>Holdings tab.
Workaround: Restarting the client fixes the issue; however, you will need to restart the client each time you change the skin or else the error will occur again.
v9.0
Bug# 44810 votes -
The BillingInformation table in the Lending Web Pages will not display if BillingActive is set to false The lending web pages prevent the display of the billing information table when BillingActive is set to false.
Workaround: If BillingActive is set to BillingActiveLending, then the BillingInformation table will always display in the lending web pages.
Bug#4444
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0 votes
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Unable to create a Direct Request Profile in the Resource Sharing Settings of the ILLiad client. Bug#3765
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Dropped User/Staff/LenderAddresses tables need permissions added back The permissions for the dropped tables are not being added back/copied over and have to be done manually after the update.
v9.0
Bug#39030 votes -
SLLoginFailed not showing up for invalid Username on Forgot Password The invalid username status line doesn't seem to be triggering the SLLoginFailed customization key on the Forgot Password page. The status line does appear if triggered on the logon pages.
v9.0 & 8.7
Bug#41470 votes -
0 votes
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SQL Alias Manager does not display properly with high DPI In SQL Alias Manager v1.2.2 the textboxes to enter a server address and the database name are not visible.
Workaround: If you shrink the page splitter and move to the left, the textboxes will begin to appear.
Bug#3792
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ILLiad print datasource using legacy headers When printing the PrintAddress.doc template from the client, the PrintAddress.xlsx data source file that is created has the Legacy style headers for both the Legacy queue and the Print queue.
v8.7.2
Bug#37970 votes -
BillingManagerPrintDataPath defaults to C:\illiad\print\ on Client install The data source for the Billing Manager printing process still defaults to C:\illiad\print\ in the Customization Manager, but newer installations of the ILLiad client don't create this folder. This only occurs for new installations who don't have the print folder from previous installations.
v9.0 & 8.7
Bug#38870 votes -
0 votes
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System addons that explicitly set FormNames can result in loading the addon multiple times If a system addon is created but FormNames are also entered, the addon will be loaded for both the system script environment and for each form script environment that is specified. An example where this causes errors is when registering system event handlers which can only be registered to a single addon.
Forms are not relevent in Library, System, or Server addons.0 votes -
0 votes
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Lender Address form throws an error FormLenderAddresses will throw an exception when the request tab is opened without the lender being saved first.
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Change Password form does not have correct tab ordering for the ForcePasswordReset checkbox The Force Password Reset checkbox does not have the focus prior to the Ok button for proper Top->Bottom & Left->Right expectations. v9.0.3
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3 of 9 barcode font missing after Version 9 update Some customers are experiencing issues with the 3 of 9 barcode font being removed during the 9.0 client update. This seems to be dependent on previous install/update scenarios.
Workaround: The issue can be resolved by manually installing the font or re-running the client installer in repair mode.
0 votes
