ILLiad Known Issues
137 results found
System Manager email timer is not restarted on error
The System Manager email timer does not properly restart if the email process encounters an error.
Bug# 115570 votes
System Manager cleanup timer is not restarted on error
The System Manager cleanup timer does not properly restart if the cleanup process encounters an error.
Bug# 115560 votes
Unencoded ampersands in ILLiad 9.1 Default Web Pages
A number of href attributes for <a> tags in the ILLiad default web pages improperly contain unencoded ampersands.
Bug# 112030 votes
Duplicate request submission when refreshing after expired web session
After submitting a request, a duplicate request will be submitted if the web session expires and the user logs back in after refreshing the page.
Bug# 111480 votes
Connection Manager uses a database/server time delta that is never updated
The time delta used by the Connection Manager is not updated and is wrong in cases where the database time and server time do not change at the same rate. For example, in the case of a UTC server with an EST database, the database time will change when DST begins and ends, but the UTC server time will not update accordingly.
Bug# 108350 votes
Special characters in OCLCILLPassword not being escaped
Special characters that are restricted in URLs (such as '&') entered in the OCLCILLPassword key are not being escaped, causing articles to fail to send when using Article Exchange and "Index was outside the bounds of the array" errors to display in the WebPlatform and Client logs.
Bug# 106870 votes
Item Author appears twice in include_detailedTransactionInformation.html
In the include_detailedTransactionInformation.html default 9.1 web page, Item Author appears twice:
Item Author <#TRANSACTION field='PhotoItemAuthor'>
Item Place <#TRANSACTION field='PhotoItemPlace'>
Item Publisher <#TRANSACTION field='PhotoItemPublisher'>
Item Author <#TRANSACTION field='PhotoItemAuthor'>
Item Edition <#TRANSACTION field='PhotoItemEdition'>
Bug# 106180 votes
Web report dates cache incorrectly
Numbers in Lending Fill Rates and Lending Requests Received by SystemID and numbers in DocDel Fill Rates and DocDel Finished and Cancelled aren't matching up in the web reports. This is because dates are incorrectly caching by date and time rather than solely by date. This leads to the report grabbing an incorrect number of requests for a given range of dates if the start date or end date gets a time included.
Short-term workaround: Clear the cache to make sure the dates don't change.
Bug# 105980 votes
Docline Login with Google authentication is not working
Google Authentication for Docline is not working properly in ILLiad 9.1. This is causing users to receive script errors or a message indicating the browser is not secure when logging in. The issue is a result of a conflict with Google's authentication. If you're experiencing issues with using a Google account, there are several other supported login methods.
See this article for information about the different login methods supported: https://support.atlas-sys.com/hc/en-us/articles/1500002760821
See this article to learn how to change your login method: https://support.atlas-sys.com/hc/en-us/articles/1500002870502
Bug# 104170 votes0 comments · Docline · Admin →
Persist Settings bug if a search group is not selected
The "Error saving z39.50 persistent settings to registry" occurs if you don't have a default Z39.50 Search Profile/Configuration and open the request form.
Bug# 100200 votes
FormClearUser doesn't populate Yes/No values for ElectronicDelivery field
The ElectronicDelivery field on the Clear User form does not have any default or selectable values in the dropdown, but will accept Yes or No if manually typed in.
Bug# 102810 votes
Copyright reports are exporting as blank to Excel
v9.0 and v9.1
Bug# 98920 votes
hangeUser Button Alignment
The alignment for the buttons at the bottom of ChangeUserInformationare set to be right-aligned by default. For consistency, these need to be left-aligned like in the NewRegistration page.
Bug# 76830 votes
Duplicate form submission does not work under remote authentication
Remote auth validation does not load the user's reported session id, duplicate form submissions aren't being prevented.
Bug# 90130 votes
Webreports login crashes with wrong Username
The debug web reports log doesn't show anything for the crash, just stops logging.
See attached screenshot for an example error message.
Bug# 76880 votes
Special characters in URL break search for Get It Now ILLiad addon
Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.
Bug# 76000 votes0 comments · Addons · Admin →
Order of Web Alerts
There is no specific ordering that determines the way the web alerts appear within the client.
Bug# 67250 votes
0 votes0 comments · OCLC · Admin →
Long Routing Matchstring (e.g., over 40,000 characters) Disappears Visually
When copying and pasting a long matchstring (e.g., over 40,000 characters) into the Customization Manager, the match string will disappear after clicking out of the field and then saving. The matchstring will still work; however, you won't be able to see the entire matchstring in the field.
Bug# 46490 votes
Disposing Article Exchange Processor error
The Odyssey Manager does not correctly dispose of its ArticleExchangeProcessor after processing Article Exchange due to the ILLiadOdysseyManagerHost.ArticleExchangeTimerTimer functionality.
Bug# 54540 votes