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149 results found

  1. The "Route Request to Review" action in the Automated Request Manager (ARM) causes unexpected behavior in ILLiad

    If the "Route Request to Review" action is selected in the configuration settings for the OCLC Automated Request Manager, this can lead to ILLiad unexpectedly closing the affected direct requests.

    Bug# 14342

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    0 comments  ·  OCLC  ·  Admin →

  2. Screenshots submitted through the Feedback form are corrupted when saved

    Screenshots submitted through the Feedback form of the Client will display correctly on the form but will be corrupted after the file is saved.

    Bug# 14332

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    0 comments  ·  Staff Client  ·  Admin →

  3. Copyright web report exports incorrectly

    The Microsoft Excel file produced when exporting results from the Copyright web report populates the results from the Finished Requests table in all three sheets (Finished Requests, Outstanding Requests, and Completed Orders).

    Bug# 14244

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    0 comments  ·  Reporting  ·  Admin →

  4. Google Search v2.1 Addon Broken

    There is an issue causing version 2.1.0 of the Google Search addon to pull up a blank, white screen, and disable the addon's buttons.

    [NOTE]: This issue is resolved in ILLiad 9.2.

    Bug# 13090

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    0 comments  ·  Addons  ·  Admin →

  5. PDFs appear distorted in Scanning window

    PDFs downloaded from a database sometimes display distorted with dark blobs in the Odyssey Manager Scanning window. The appearance of the PDF returns to normal upon delivery.

    ILLiad 9.1

    Bug# 12857

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    0 comments  ·  Odyssey Manager  ·  Admin →

  6. Leaving the ILLiad Authentication checkbox unchecked/unchanged when creating a new user will default the user to ILLiad Authentication type.

    Leaving the "ILLiad Authentication" checkbox unchecked/unchanged while creating a user in the Client still defaults to ILLiad Authentication when the user is created, even though the option is not checked when saving.

    Workaround: Check and uncheck the box before saving.

    Bug# 12841

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    0 comments  ·  Staff Client  ·  Admin →

  7. Errors saving DBC on Windows 8/Server 2012

    When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.

    Bug# 12126

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    0 comments  ·  SQL Alias Manager  ·  Admin →

  8. DBC passwords containing special characters cause database connection errors

    DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.

    Bug# 12304

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    0 comments  ·  Database  ·  Admin →

  9. DLL incorrectly displays detailed error information to users

    When an error is encountered, the ILLiad DLL is displaying detailed error information that should not be visible to end-users.

    Bug# 12291

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    0 comments  ·  Web Interface  ·  Admin →

  10. Alma NCIP Addon sometimes performs improper error handling

    In some cases, an error response from the NCIP server is not handled properly by the addon. The NCIP message validation and error handling should be improved to handle these cases.

    Bug# 12033

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    0 comments  ·  Addons  ·  Admin →

  11. Large number of saved layouts causes a database timeout

    If the combined file size of saved layouts is too large, it may occasionally cause database timeouts and revert all Client layouts to the default.

    Bug# 11910

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    0 comments  ·  Staff Client  ·  Admin →

  12. Status-specific include pages do not work on SiteMap.html

    When using a status-specific include page to display content on SiteMap.html, the default include page and associated links are displayed instead due to an error in the DLL.

    Bug# 11764

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    0 comments  ·  Web Interface  ·  Admin →

  13. Errors opening/sending some types of PDFs in the Client

    The ILLiad Client may fail to open PDFs downloaded from databases/online sources or PDFs that are password-protected/encrypted, leading to delivery failures when attempting to send the documents via Odyssey. The following errors are returned in the Client log:

    -"An error occurred while attempting to load a file."
    -"Input data is not recognized as valid pdf."

    Workaround: Convert the affected PDFs files to TIFF format and upload the converted file into ILLiad.

    Bug# 11572

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    0 comments  ·  Staff Client  ·  Admin →

  14. System Manager email timer is not restarted on error

    The System Manager email timer does not properly restart if the email process encounters an error.

    Bug# 11557

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    0 comments  ·  System Manager  ·  Admin →

  15. System Manager cleanup timer is not restarted on error

    The System Manager cleanup timer does not properly restart if the cleanup process encounters an error.

    Bug# 11556

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    0 comments  ·  System Manager  ·  Admin →

  16. Unencoded ampersands in ILLiad 9.1 Default Web Pages

    A number of href attributes for <a> tags in the ILLiad default web pages improperly contain unencoded ampersands.

    Bug# 11203

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    0 comments  ·  Web Interface  ·  Admin →

  17. Duplicate request submission when refreshing after expired web session

    After submitting a request, a duplicate request will be submitted if the web session expires and the user logs back in after refreshing the page.

    Bug# 11148

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    0 comments  ·  Web Interface  ·  Admin →

  18. Connection Manager uses a database/server time delta that is never updated

    The time delta used by the Connection Manager is not updated and is wrong in cases where the database time and server time do not change at the same rate. For example, in the case of a UTC server with an EST database, the database time will change when DST begins and ends, but the UTC server time will not update accordingly.

    Bug# 10835

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    0 comments  ·  Connection Manager  ·  Admin →

  19. Special characters in OCLCILLPassword not being escaped

    Special characters that are restricted in URLs (such as '&') entered in the OCLCILLPassword key are not being escaped, causing articles to fail to send when using Article Exchange and "Index was outside the bounds of the array" errors to display in the WebPlatform and Client logs.

    Bug# 10687

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    0 comments  ·  Customization Manager  ·  Admin →

  20. Item Author appears twice in include_detailedTransactionInformation.html

    In the include_detailedTransactionInformation.html default 9.1 web page, Item Author appears twice:

    Item Author <#TRANSACTION field='PhotoItemAuthor'>
    Item Place <#TRANSACTION field='PhotoItemPlace'>
    Item Publisher <#TRANSACTION field='PhotoItemPublisher'>
    Item Author <#TRANSACTION field='PhotoItemAuthor'>
    Item Edition <#TRANSACTION field='PhotoItemEdition'>

    Bug# 10618

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    0 comments  ·  Web Interface  ·  Admin →
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