150 results found
When a request is edited on the web, ILLiad will pull in the latest note regardless of the value in the WebTNNotesFilter key.
Bug# 143740 votes
The "Route Request to Review" action in the Automated Request Manager (ARM) causes unexpected behavior in ILLiad
If the "Route Request to Review" action is selected in the configuration settings for the OCLC Automated Request Manager, this can lead to ILLiad unexpectedly closing the affected direct requests.
Bug# 143420 votes
Screenshots submitted through the Feedback form of the Client will display correctly on the form but will be corrupted after the file is saved.
Bug# 143320 votes
The Microsoft Excel file produced when exporting results from the Copyright web report populates the results from the Finished Requests table in all three sheets (Finished Requests, Outstanding Requests, and Completed Orders).
Bug# 142440 votes
There is an issue causing version 2.1.0 of the Google Search addon to pull up a blank, white screen, and disable the addon's buttons.
[NOTE]: This issue is resolved in ILLiad 9.2.
Bug# 130900 votes
PDFs downloaded from a database sometimes display distorted with dark blobs in the Odyssey Manager Scanning window. The appearance of the PDF returns to normal upon delivery.
Bug# 128570 votes
Leaving the ILLiad Authentication checkbox unchecked/unchanged when creating a new user will default the user to ILLiad Authentication type.
Leaving the "ILLiad Authentication" checkbox unchecked/unchanged while creating a user in the Client still defaults to ILLiad Authentication when the user is created, even though the option is not checked when saving.
Workaround: Check and uncheck the box before saving.
Bug# 128410 votes
When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.
Bug# 121260 votes
DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.
Bug# 123040 votes
When an error is encountered, the ILLiad DLL is displaying detailed error information that should not be visible to end-users.
Bug# 122910 votes
In some cases, an error response from the NCIP server is not handled properly by the addon. The NCIP message validation and error handling should be improved to handle these cases.
Bug# 120330 votes
If the combined file size of saved layouts is too large, it may occasionally cause database timeouts and revert all Client layouts to the default.
Bug# 119100 votes
When using a status-specific include page to display content on SiteMap.html, the default include page and associated links are displayed instead due to an error in the DLL.
Bug# 117640 votes
The ILLiad Client may fail to open PDFs downloaded from databases/online sources or PDFs that are password-protected/encrypted, leading to delivery failures when attempting to send the documents via Odyssey. The following errors are returned in the Client log:
-"An error occurred while attempting to load a file."
-"Input data is not recognized as valid pdf."
Workaround: Convert the affected PDFs files to TIFF format and upload the converted file into ILLiad.
Bug# 115720 votes
The System Manager email timer does not properly restart if the email process encounters an error.
Bug# 115570 votes
The System Manager cleanup timer does not properly restart if the cleanup process encounters an error.
Bug# 115560 votes
A number of href attributes for <a> tags in the ILLiad default web pages improperly contain unencoded ampersands.
Bug# 112030 votes
After submitting a request, a duplicate request will be submitted if the web session expires and the user logs back in after refreshing the page.
Bug# 111480 votes
The time delta used by the Connection Manager is not updated and is wrong in cases where the database time and server time do not change at the same rate. For example, in the case of a UTC server with an EST database, the database time will change when DST begins and ends, but the UTC server time will not update accordingly.
Bug# 108350 votes
Special characters that are restricted in URLs (such as '&') entered in the OCLCILLPassword key are not being escaped, causing articles to fail to send when using Article Exchange and "Index was outside the bounds of the array" errors to display in the WebPlatform and Client logs.
Bug# 106870 votes