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141 results found

  1. Allow ILLiad TN (from Aeon-ILLiad integration mapping) to merge into email templates

    Sites would like to be able to include the ILLiad TN when contacting patrons. It's not currently possible to include this field in the email templates.

    3 votes

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  2. Color Code Photoduplication

    When using the queues, especially photo duplication ones, it would be helpful to be able to assign a color to the entire transaction that either highlights the full TN in the queue or change the text color. Example for usage would be for rush orders.

    3 votes

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  3. Increase the character limit of the To Address field in email templates

    Submitted on behalf of an Aeon user: My staff discovered that there is a character limit in the “To:” field in the email template section of the Aeon Customization Manager. This prevents us from emailing all of the staff in our Researcher Services group. It also prevents Outlook from converting the list of emails to the more recognizable “Reading Room Group” email group.

    We have frequent need for emailing multiple people, whether its our own staff or its participants in an activity, etc. Can that character limit be removed?

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  4. Aeon Signed In Users grid should allow more fields from Users table

    The current Signed In Users grid is pretty limited. It would be nice if more or all of the Users table columns could be used in this grid. Fields such as UserInfo fields, Status, Department, etc. could all be useful info at a glance in the grid.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  5. Allow staff to delete user images

    There is currently no way (outside of the anonymization function) to remove a user image if staff accidentally upload the wrong image or a patron requests removal of their image. Sites would like the option to remove images (with tracking).

    3 votes

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  6. Add tracking to request history when item is uploaded

    No tracking entry is added when files are uploaded for photoduplication requests. Add entry in tracking table to indicate file was uploaded as there is currently no way to know aside from clicking the Upload Item button a second time to get an dialog box indicating a file has already been uploaded.

    3 votes

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  7. Allow Aeon to ping paging staff to alert them to new requests.

    Right now, our pages need to walk past the computer workstation every 5-10 minutes, interrupting their work, to check whether there are new reading room requests for material. If Aeon could buzz their phones or push a notification through an app when there are new requests, that could allow workers to fluidly work without missing new requests.

    3 votes

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  8. Scheduled Date field - option to exclude time /change default time

    When selecting a date in the Scheduled Date field in a client request form, the time currently defaults to 12:00am. If you are selecting today's date to enter a new request, you must also change the time to a valid time (else receive the error "The scheduled date field must be set to a date that is in the future.")

    Is it possible to change the default time to a time that a request would more likely be entered in the client (such as 12:00pm), or to change the default to whatever the current time is? If not, it would…

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  9. Ability to copy all the data in a grid and paste it into Excel

    This seems to have been possible before and is missing now.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  10. Add appointment status for "Needs to be Rescheduled" with associated email allowing site to notify user and request they reschedule

    When confirming an appointment, staff may find that they cannot confirm the appointment but do not want to cancel it. Instead, they want to ask the patron to reschedule. Add an email template and an appointment status to reflect this.

    2 votes

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  11. Add option to create a list of users who should not be able to create an account

    For users previously banned from the library, add information so those users cannot create Aeon accounts

    2 votes

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  12. 2 votes

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  13. Automatically filter out disavowed users from user search

    When a user has created multiple accounts, one account will be disavowed via the user merge process. However, that account is typically listed first in search results. When a disavowed user's account is selected in a grid, the special highlighting/text color does not persist. Thus it is easy for staff to get confused and click the wrong user record. It would be helpful to have a button like the Active/All requests toggle, set to active by default, to automatically filter disavowed users out of search results to minimize confusion and prevent staff from re-clearing disavowed users.

    2 votes

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  14. Activities - include Activity ID in activities tab view of active activities

    The University of Pittsburgh has adapted the batch import template to allow for the import of requests into more than one activity. They did that by adding the activity ID field to the template. It would be easier to get the activity IDs if they were included in the fields that display when a staff person clicks on the Activities tab in the staff client and views the current activities. From this view, the table can be exported to Excel. It would be helpful if the activity ID was included in the export. The Activity ID field is not currently…

    2 votes

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  15. Appointment Scheduling - Change military time view to 12-hour time view

    The University of Pittsburgh would like for the Appointment Scheduling tab in the customization manager to display the Open Hours as 12-hour times instead of in military time.

    2 votes

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  16. 2 votes

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  17. When signing researchers in, scanning barcode triggers automatic search

    Scanning patron ID barcode automatically triggers user search rather than having to put cursor in user search field(s)

    2 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  18. Add additional clearance options or option to create custom clearance statuses

    Some sites would like to use Disavow ONLY as a security status for users who should not be allowed to use materials. Merging users should include more nuance and set clearance status as Duplicate (or something custom) rather than Disavowed so staff can more easily differentiate between inactive users.

    2 votes

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  19. Add transaction status photoduplication status name columns to bundle in staff layout template

    Currently, only the Transaction and Photoduplication status IDs appear in the bundle grid. It would be useful for staff to see the full status name, as most are not familiar with the ID.

    Additionally, any changes made to this grid should save to the layout template (at individual and template edit levels).

    2 votes

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  20. Add ability to adjust sign out time

    Allow staff users to adjust sign out time in the Aeon client. This will allow for accurate statistics and tracking.

    2 votes

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