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terry.palacios

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18 results found

  1. Summary Notification

    6 votes

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    3 comments  ·  ILLiad Ideas » Email  ·  Admin →
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    terry.palacios commented  · 

    Our team is reviewing ways to proactively support our patrons with checked out and overdue ILLs. Often, we hear that people don't read the content of emails because they receive so many. A summary email may stand out to patrons as valuable to read and provide them with information that they would otherwise have to log into My ILLiad to get.

    terry.palacios shared this idea  · 

  2. Separate email notification template for Library Use Only loans

    10 votes

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    0 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  3. Spell Check for custom emails

    22 votes

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    1 comment  ·  ILLiad Ideas » Email  ·  Admin →
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  4. Allow borrowing items to be checked in by Web Circ if they are awaiting Renewal or Recalled Processing

    11 votes

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    0 comments  ·  ILLiad Ideas » Staff client  ·  Admin →
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    terry.palacios supported this idea  · 

  5. In-library use option for checking-out and checking-in items in Web Circ

    9 votes

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    3 comments  ·  ILLiad Ideas  ·  Admin →
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    terry.palacios supported this idea  · 

  6. Add the ability to increase font size within ILLiad without impacting other application

    59 votes

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    18 comments  ·  ILLiad Ideas » Staff client  ·  Admin →
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    terry.palacios commented  · 

    This should be prioritized as an accessibility issue. Please consider!

    terry.palacios supported this idea  · 

  7. Warn or prevent staff from marking requests found after they have aged out to next lender in OCLC

    52 votes

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    3 comments  ·  ILLiad Ideas » OCLC  ·  Admin →
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    terry.palacios commented  · 

    Agree with above - Our institution had about 50 "mis-shipped" in just one month . At even @$5 shipping cost per item each way, that is a lot of wasted money!

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  8. Request cloning from the staff client will always set the RequestType to Article

    4 votes

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    0 comments  ·  ILLiad Known Issues » Staff Client  ·  Admin →
    terry.palacios supported this idea  · 

  9. Remove the "Received Partial/Incorrect" functionality in the staff client since a flag will cover that same scenario

    2 votes

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    1 comment  ·  ILLiad Ideas » Staff client  ·  Admin →
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    terry.palacios supported this idea  · 
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    terry.palacios commented  · 

    I never understood when the "received partial/Incorrect" functionality would be used. If we receive the wrong item it goes back to the lender.

  10. Html Email

    38 votes

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    2 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  11. Make "terminal" statuses customizable

    12 votes

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    0 comments  ·  ILLiad Ideas » Web Interface  ·  Admin →
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    terry.palacios supported this idea  · 

  12. Unattended configuration of Atlas SQL Alias Manager

    4 votes

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    2 comments  ·  ILLiad Ideas  ·  Admin →
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    terry.palacios commented  · 

    We just updated man computers and this enhancement would have been helpful had it been in place.

  13. Enable text/sms messaging options without a third party provider.

    16 votes

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    4 comments  ·  ILLiad Ideas » Addons  ·  Admin →
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    terry.palacios supported this idea  · 

  14. At Borrowing: Check In From Lending Library, add ability to import New Lender Information from OCLC Policies Directory

    11 votes

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    1 comment  ·  ILLiad Ideas  ·  Admin →
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    terry.palacios commented  · 

    YES!

    terry.palacios supported this idea  · 

  15. When manually routing a request to a new status, display the name of the new status in the confirmation message

    39 votes

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    3 comments  ·  ILLiad Ideas » Staff client  ·  Admin →
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    terry.palacios commented  · 

    Excellent idea! This would permit staff to confirm what they are changing not just that they are changing something.

    terry.palacios supported this idea  · 

  16. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    54 votes

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    6 comments  ·  ILLiad Ideas  ·  Admin →
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  17. Allow staff to mass email patrons based on status or other criteria

    60 votes

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    5 comments  ·  ILLiad Ideas » Email  ·  Admin →
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    terry.palacios supported this idea  · 

  18. Address validation for shipping

    51 votes

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    5 comments  ·  ILLiad Ideas » Staff client  ·  Admin →
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