Aeon Ideas

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  1. Add option to search for user by Organization in client User and Request search

    Some libraries receive requests frequently by members of certain organizations like news media, law firms, etc. It would be useful to search by Organization and return results lists for users associated with that organization or requests made by users with that organization. This would help when staff know someone from an organization made a request but they aren't sure who the user is.

    1 vote
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add ability to adjust sign out time

    Allow staff users to adjust sign out time in the Aeon client. This will allow for accurate statistics and tracking.

    1 vote
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  3. Improve request processing for digitized content

    If staff have a way to flag that an item is already digitized (perhaps import a field from ArchivesSpace), show container information that items are the same, but can be managed separately. Add logic to ask user if they want digitized or physical version. Auto-close digitized requests to finished queue and email patron to let them know that an alternate copy is available.

    1 vote
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  4. Change the "Reset" option to "Clear" or update to "Reset Search" beneath the dashboard search options.

    Change the text to "Clear" or "Reset Search" would be more clear and indicative of what happens when you click Reset in the menu beneath the dashboard search options. Users hesitate to click "Reset" because they don't know what it will reset.

    1 vote
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  5. Add key or checkbox to allow sites to determine if a specific field should clone to a new request.

    Ex: if a user places a request but includes a range of boxes, staff will need to clone the request and update the barcode (ItemNumber). If the barcode field is set not to clone, staff can add the correct barcode to each cloned request.

    3 votes
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  6. Ability to sign out multiple patrons at once

    Georgia Archives would like the ability to sign multiple patrons out of the reading room at once.

    1 vote
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  7. Make the "Send Email" button for Item Delivered to retain the previous staff selection

    Georgia Archives use the Item Delivered button to route items to "Item Delivered." About half the time they need to send an email, and the other half they don't need to send the email because the patron is picking up the order in person. They would like for the "Send Email" button to retain the previous selection by the staff user. For example, if the staff user did not need to send an email for a transaction, they would like for the "Send Email' button to remain unselected for the next time. Currently, this only works for the 'Edit Email'…

    1 vote
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  8. Ability to update physical and photoduplication automatically together

    Georgia Archives uses a number of custom workflows that are specific to working with government records. They have a few photoduplication workflows where they would like to be able to update the photoduplication status and have that action automatically update the physical status. One example is when they route transactions to "Awaiting Order Payment," they would like for the physical status to update to "In Photoduplication." Currently, the transaction routes to "Awaiting Order Payment" via a routing rule. Then staff have to navigate to the Details tab to click on the In Photoduplication button.

    1 vote
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  9. Link to Departments list from Activity Record

    Case Western would like to record the department that an activity is associated with. They are currently using an ActivityInfo field to record this information. It would be most efficient if a department field was available in the Activity record and it connected to the department list in the customization manager. A second option is to allow for ActivityInfo fields to be dropdown fields so that a controlled vocabulary can be used.

    1 vote
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  10. Ability to rename field labels in Search Users section of the staff client

    Georgia Archives uses the term "Patron ID" for "Username." They would like to be able to change the "Username" field label in the "Search Users" section at the top of the client dashboard.

    1 vote
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  11. Display creation date field in user record in the staff client

    The University of Arkansas would like for the creation date of when the patron user record is created to display on the Details tab in the user record. Right now, this field is only available for view in the user search results grid. It is not explicitly shown in the history tab, either. If the site is using the New User Email, they can infer the creation date from when that email is sent in the email history, but if they are not using the system New User Email template, there is no other way from the user record itself…

    1 vote
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  12. Add log file destination to the installer as a configurable option

    The current config file in the installer puts all logs in “%envFolderPath{MyDocuments}\Aeon\Logs”. There is no way to change this in the installer, to point to a location such as “%envFolderPath{OneDrive}\Aeon\Logs”. Changing that after installation requires modifying three config files per installation. We would like the option of changing the destination of the log files during installation.

    1 vote
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  13. Increase size of the icons that appear in the Aeon staff client

    Georgia Archives has asked that the icons (e.g. refresh, "heart" button, tabs navigation button) in the Aeon staff client be larger so that it is easier for staff to see them and use them.

    1 vote
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  14. Create "email all" functionality that allows the option to email all patrons in bulk from Aeon.

    We'd like Aeon to allow us the capability of emailing all approved researchers through the system directly. Currently, we have to create a list and export it from Aeon to send emails from another system

    6 votes
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  15. Allow ILLiad TN (from Aeon-ILLiad integration mapping) to merge into email templates

    Sites would like to be able to include the ILLiad TN when contacting patrons. It's not currently possible to include this field in the email templates.

    3 votes
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  16. Custom Searches saved to Quick Access Toolbar should remain after search is closed

    Custom searches added to the quick access toolbar disappear once the search tab is closed. It would be nice if they persisted so staff could perform routine daily searches from the toolbar without having to reopen the search tab everytime.

    6 votes
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  17. Queue-specific filters

    I'd like to be able to create a filter that is unique in our Staff Template to unique queues. Right now any time I have a filter applied, the filter automatically applies to any other queue, but for certain queues it would be helpful, for instance, to automatically only view a single day's requests.

    4 votes
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  18. Color Code Photoduplication

    When using the queues, especially photo duplication ones, it would be helpful to be able to assign a color to the entire transaction that either highlights the full TN in the queue or change the text color. Example for usage would be for rush orders.

    2 votes
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  19. Set the activity requests grid by default to match the 'requests from file' import template

    Submitting on behalf of an Aeon customer: They would like for the grid in the Requests tab of an Activity record to mirror the import spreadsheet template (https://support.atlas-sys.com/hc/en-us/articles/360013451754-Requests-From-File-Workflow). They need to reuse items for other activities (so this cuts out cloning an existing activity), and it would be easier to "import from file" for each activity when needed as opposed to cloning requests using the staff client, especially if new activities are associated with different users. If their export from the Aeon activity record is already organized as needed for the template, they can make any modifications after…

    1 vote
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  20. Increase the character limit of the To Address field in email templates

    Submitted on behalf of an Aeon user: My staff discovered that there is a character limit in the “To:” field in the email template section of the Aeon Customization Manager. This prevents us from emailing all of the staff in our Researcher Services group. It also prevents Outlook from converting the list of emails to the more recognizable “Reading Room Group” email group.

    We have frequent need for emailing multiple people, whether its our own staff or its participants in an activity, etc. Can that character limit be removed?

    3 votes
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