Aeon Ideas

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  1. Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed

    In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.

    40 votes
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    7 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notification for duplicate requests submitted

    If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.

    39 votes
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    under review  ·  9 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add option to print individual callslip from Activity request grid

    When you open an activity, and then open the request grid, I really want to be able to select multiple requests from this grid, and print those call slips.

    And, I don't always necessarily want to print all call slips in an activity. Some might be offsite, others in the vault, others I just need to look at first in making decisions about a class...I don't always want to print them all.

    33 votes
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow staff to send one email for multiple requests (batch email)

    Would it be possible to highlight a set of requests from one user, and send a single email to the user?

    It would be great to highlight all the requests from each single user at once and then send one collective email to the user.

    26 votes
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    6 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to reassign seat to user without signing out and back in

    Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.

    26 votes
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    5 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. 17 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow staff to edit multiple requests at once to change one field

    Certain fields would be restricted and not allow bulk editing.

    17 votes
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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Way to notify staff via email when a request enters a certain queue

    Some staff rarely use the staff client and it would be good to get an alert to check out a request.

    15 votes
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Import location information from a file without staff mediation

    Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.

    We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…

    14 votes
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    4 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Edit notes

    We would appreciate being able to edit the notes once they're in a user record.

    13 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  11. 12 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  12. Display settings for low vision staff

    Option to resize fonts, and make the screens more customizable for low vision issues

    12 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adjust request limit logic so that photoduplication requests do not count against request limit.

    Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.

    Sites should have the option to choose whether photoduplication requests count against a patron's limit.

    10 votes
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    2 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Opening a request should not affect transaction "Changed Date" if nothing changes with request

    When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.

    10 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow web alerts to be reordered after posting

    When a web alert is posted, it automatically shows in the web. When a subsequent alert is posted, it automatically appears below the first posted alert. There is no way to reorder Alerts once posted to show any that are the most important at the top.

    Ex: a site could have several alerts posted about hours, requesting, and an exhibit. Then they need to post an alert about a closure. This alert is the most important, but in order for it to appear at the top of the list, all other current alerts have to be set to expire so…

    8 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Staff would like the option to copy and paste an entire grid from the staff client.

    Staff have been missing this functionality since it was removed in Aeon 3.8 and would like to have it back.

    8 votes
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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  17. 8 votes
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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow multiple attachments on request record (like on user record)

    Having the ability to upload multiple attachments per transaction would be nice. We don't use attachments specifically because we can't upload multiple items.

    From: https://support.atlas-sys.com/hc/en-us/community/posts/360025469653-Multiple-attachments-per-transaction-user

    7 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  19. 7 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  20. 7 votes
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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