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147 results found

  1. Ability to remove the fax option from the NotificationMethod field

    A few libraries have requested this option. They would like to remove the fax option from the standard NotificationMethod drop-down. These options are hardcoded and cannot be controlled in the custom drop-down table in the customization manager. We did create a custom field with the necessary configurations, and updated the relevant registration web pages. One library, New York State Archives, is experiencing bugginess with this custom field because they have an unusual workflow for creating patrons. Purdue University, University of Tulsa, Cal State LA, and University of Washington also asked for the fax option to be removed.

    1 vote

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  2. 2 votes

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  3. 5 votes

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  4. Remove display of culturally insensitive color names

    The Aeon options menu includes choices to change the color of the search display when users are disavowed, blocked, or anonymous. The color picker menu includes colors with culturally insensitive names. Aeon should use an alternate color picker menu with hex colors.

    3 votes

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  5. Convert Department field to free-text dropdown

    Department field is a dropdown by default, but most sites would prefer a free-text field and instead use an ItemInfo field. Allow Department field to be coded as dropdown or free-text in web and convert Department database field to dropdown/free-text (like Activity Type and Location fields)

    1 vote

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  6. Cancelling an appointment shouldn't automatically cancel requests

    I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

    16 votes

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  7. Changing client passwords -- Add support for disclosing requirements

    Currently, when changing a staff password, the interface presents a person only with a field for entering the password, another for confirming it, a submit button, and a cancel button. If the password doesn't meet complexity requirements as set in Customization Manager, an error is thrown, but only with the message "Password does not meet staff password requirements".

    There should be a customizable way to convey to staff resetting their password what the complexity requirements are, both with the initial reset form and with the error message. (Not just reposting the regex, if that crosses anyone's mind, because reading regex…

    1 vote

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  8. Submit requests for photoduplication from ILLiad/Aeon integration to Awaiting Request Processing instead of Submitted by User

    Can implement a routing rule, but this behavior should be built in to minimize confusion. Staff are not in the habit of checking Submitted by User for any other request types.

    1 vote

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  9. Add the ability to clone appointments to other dates through the staff client

    I find that it can be helpful to clone previous appointments to a patron, with the adjustment of expected appointment date. This can save steps vs creating a new from scratch.

    4 votes

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  10. Client: Have fields that allow multiple selections from a controlled vocabulary

    The University of Pittsburgh would like additional data types for custom fields, especially the ability to select multiple options from a controlled vocabulary in fields (custom or default) on the Aeon client side. There is an existing ticket in UserVoice specifically about the research topics field. Pittsburgh would be interested in being able to have multi-select fields in the activity record in order to record necessary stats for activities that fall into multiple categories.

    3 votes

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  11. 1 vote

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  12. Add additional Aeon fields for Z39.50 mapping

    Boston Public Library is importing their item barcode from their Polaris catalog into Aeon via Z39.50. They would like to be able to map the barcode value to the Aeon Item Number field, which is not currently possible. There is also an ILLiad UserVoice asking for this feature: https://uservoice.atlas-sys.com/forums/581665-illiad-ideas/suggestions/39458122-add-additional-result-mapping-options-for-z39-50

    1 vote

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  13. Add Appointment Info to Signed-in User details

    It would be helpful if the signed-in users panel displayed the current time duration for a user's appointment so that staff would be easily reminded of each user's time limit

    9 votes

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  14. 1 vote

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  15. Allow fields from additional tables to be called in the RequestFromFile process

    It would be useful to allow custom fields, transaction flags, and notes to upload via the RequestFromFile template.

    4 votes

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  16. Aeon client - custom search using 'any of' does not allow for editing of criteria

    Boston Public Library created a custom search based on requests being at one of several identified transaction statuses. After building the search, they realized they wanted to omit one of the selected transaction statuses. There was no way to do this. They had to delete the search and rebuild it from scratch.

    1 vote

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  17. 1 vote

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  18. Automatically filter out disavowed users from user search

    When a user has created multiple accounts, one account will be disavowed via the user merge process. However, that account is typically listed first in search results. When a disavowed user's account is selected in a grid, the special highlighting/text color does not persist. Thus it is easy for staff to get confused and click the wrong user record. It would be helpful to have a button like the Active/All requests toggle, set to active by default, to automatically filter disavowed users out of search results to minimize confusion and prevent staff from re-clearing disavowed users.

    3 votes

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  19. Adding waitlist functionality for appointment module

    We would love to see a waitlist functionality for users to sign up for when our reading room is full and a cancellation occurs. It would make slotting existing users in much easier as we're now trying to do this manually / on the fly as cancellations occur.

    3 votes

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  20. Appointments: Remove start and stop time fields

    The University of Baltimore requires appointments for patron requesting, but would like to remove the start and stop fields from the appointment form. This will allow staff to have more flexibility with controlling access to the reading room. The appointment configuration fields in the customization manager are not fined-tuned enough to allow for per-visit/per-case flexibility.

    1 vote

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