We regularly receive requests for microfilm reels from patrons who cannot fit the request information into this field. For example, if there are specific dates from different months and years, this never fits. We always have to contact the patron and ask him/her to put this information in the notes field. If the date field for loan requests could be longer, this would be very helpful to us.

At Stanford, we often page books from one site to another and this can take a bit of time. We want the DueDate to reflect when we mark the book as Shipped, instead of when we first open the request. It would be beneficial if changes to this functionality also improved the client's ability to deal with server addons or workflows that bypass opening the request form, entirely, since those requests can wind up missing the due date on pull slips.

Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

Currently LendingReminderDaysBeforeOverdue and BorrowingingReminderDaysBeforeOverdue adding value of 0 will disable lending reminders. However, in the other keys for scheduling the overdue notices, a 0 value will send the notice on the day the item is overdue.

It would be helpful if these keys worked the same way and all allowed the ability to disable the notice if you want to send less than three notices with the automated service.

on behalf of New Mexico State Library: We would like the ability to have a status-specific ChangeUserInformation form validation. As a referral center for our state, small libraries throughout the state have ILLiad user records to place requests that we process on their behalf. We would like to require different user information on those user records than we require for our other patrons who are individuals working in state government.

The current Web Report for Borrowing Most Requested Journals is looking at the ESPNumber to match multiple requests. Whereas, the default copyright query looks at the PhotoJournalTitle field. This causes confusion where there is discrepancy between to the 2 lists. It is also becoming more common to request items from a document provider resulting in a request without an ESPNumber.

Allow regular expressions in the ILLiadValue OpenURL mappings to account for irregular date formats.

Some dates for articles don't adhere to the date formatting that ILLiad expects, so it would be nice to use a regular expression to pull out just the parts of the rft.date tag needed.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Add option set a time to auto-route extremely Overdue requests (e.g. those which have received notice 3 + 30 days) into a custom queue indicate that the item is lost and an invoice needs to be created.

Allow ILLiad to merge data not only with Microsoft Word but also Google Docs because many organizations are migrating from Microsoft Office to G Suite

When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.

Add support for Docline's new feature to show alert when a holding is potentially already owned.

https://www.nlm.nih.gov/docline/support/releases.html

Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

We would like to be able to run Database Manager tasks on a schedule. For example, we would like to flip expired patrons to blocked on a nightly basis instead of requiring interaction from staff.

Web Circ should throw an error message when attempting to check out an item that is in transit but not at Customer Notified via E-Mail or Customer Notified via Phone.

There is currently a function that allows a custom coversheet to be inserted automatically before Odyssey sending for Borrowing & Document Delivery, but not for Lending. It would be great from the lending library’s standpoint since we’d be more compliant in terms of copyright & licenses if we could include the Title 17 notice there, and any usage restrictions. It would also be great for the borrowing library’s standpoint since Odyssey is a more direct delivery method than Article Exchange

Allow the creation of pop-up messages based on custom parameters. For example, I would like to create a pop-up that appears for flagged items when processing lending returns.

This is from ticket 8079. Site would like to see text messaging/sms options that do not require a 3rd party provider.