I would like the ability to print an invoice right away for the libraries that email their request and ask that we attach an invoice to the request. Most of the time these are specialty or international libraries that rarely or don't use OCLC or Docline. This would also be good for individual users ( former Lomsone Doc Users) who are not part of our university or our medical association.

It would be nice to have the patron's name, transaction number, part of the citation, and fee added to the cover sheet. This would useful for the people who are not part of the university to keep track of the fees.
I usually add the fee in the note section, but creating a separate field and allowing the user to have a PDF of the request with the fee on it would also be helpful.

It would be nice to see a User History tab on their User window. For example, what link did they come from to create an account, what time stamp they entered Users to Clear, transfer history, etc.

It would be nice to have the Reprints Desk automation add-on to be able to pull from unfilled and fill the requests without staff intervention. The issue is if the add-on is looking in the unfilled queue and the OCLC request is still active it makes a never ending loop.

Extend the Web API to include methods that will return data of requests made on parameter like RequestType and RequestDate. This would enable the interfacing of ILLiad data with other database systems.

It would be good to have BI reporting for ILLiad like Aeon and Ares.

Auto update of Custom Group when using exact name of the OCLC Group Access Capability (GAC), such as ACOV. Manually adding individual codes for all of us seems redundant.

some users do not recall their username, so we are wondering if the Forgot Password feature would ever upgrade and offer other options such as allowing input of email address or alternative options between forgot password vs. forgot username and etc.

some users do not recall their username, so we are wondering if the Forgot Password feature would ever upgrade and offer other options such as allowing input of email address or alternative options between forgot password vs. forgot username and etc.

I'd like to see an addition to the database manager where we can run a search against the transactions, users or lending library tables and from those results, batch update fields in that table for those results. An example would be if we have a campus that changes names (which we've had a couple times) We could run a query on all users with that pickup site and batch update them to the new name. I see this as an addition to the database manager since that is able to be restricted to a VERY limited number of staff.

I love the new webpages though we haven't made them public yet. One thing I'd like to see is the ability for the patron to see notifications that were sent that were associated with that request when viewing the request details. An example would be an email with the link we sent to an open-access resource via email.

In the lending scanning window, display the email address of the borrower. When sending via Article Exchange it isn't always known if the email address is filled out in the address book. If the email address is not in the address book, the article does not get delivered.

With libraries closed indefinitley all over the world, we have to push due dates out, possibly multiple times. This is easy enough to do in an ILS, but ILLiad does not allow me, as the Borrowing Coordinator, to push out a renewal request for one new due date for all items currently due before that date. That would save me hours, possibly days of work!

Ability to push through renewals on the lender side, singularly and in bulk. Borrowers should be notified of the new due date.

Given that the corresponding event hook for Doc Del is triggered for article requests, this may be a longstanding bug. As of 9.1.1 the LendingRequestCheckOut event hook isn't triggered for article requests when they are marked found. I've been working around it by using the Route event hook.

It isn't currently possible to add the CreationDate field to the loan and article pull slip templates because that field is not included in the xlsx datasource columns. Can this be fixed? Having the CreationDate field on pullslips would make it easier to know which printed requests are close to expiring and need immediate attention.

We use ILLiad to Aeon integration to facilitate Special Collections scanning for ILL lending. When we send a scan request via ILLiad to Aeon, we would like the ability for Aeon to pass the .pdf back to ILLiad for request fulfillment. Currently, Aeon staff have to email the .pdf to ILL staff in order for the file to get uploaded to ILLiad for ILL delivery. This would be similar to the Ares/ILLiad integration: we pass scans to ILLiad from Ares for scanning fulfillment through OpenURL.

Billing manager is great for print invoices, but we would like a more integrated way to send email invoices through Billing Manager. Currently, we generate the invoices and then have to break them into individual .pdfs before sending via email or regular mail. It would be great if there was a one click solution to just send the invoice via email to each library.