ILLiad Ideas
532 results found
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Why You Might Need a USA VPN for GDPR-Compliant Database Access Hey everyone,
I’ve been diving into some compliance requirements recently—specifically around GDPR and how it affects cross-border data access. Something that came up, and I’d love your thoughts on, is the role of VPNs—particularly USA VPNs (https://fastestvpn.com/server-locations/usa-vpn) in maintaining secure, compliant access to databases hosted in the US.
If you’re managing or accessing data stored in US-based servers from the EU (or anywhere else, really), you know how sensitive things can get. Even if the database itself is GDPR-compliant, the way you access it matters too.
That’s where a USA VPN can come in handy. It helps establish…
1 vote -
Alert statistics Could ILLiad keep statistics on what Alerts on the patron web interface are clicked on to view? The various website analytics software my library has used over the years has not always tracked ILLiad webpages. Having consistent stats, easily accessible from within some part of ILLiad, would be helpful.
1 vote -
Check for duplicate requests from user at the point of submitting the request form We have a few users who frequently submit duplicate requests. While a routing rule has been helping us catch these, it takes staff time and would be better if it could be caught at the point where the patron is submitting their request. I think there are two parts of this:
First, if a user has a slow connection, it turns out to be possible to click the "submit" button multiple times, resulting in multiple identical requests submitted within seconds of each other. Could default web pages be updated to disable to disable the "submit" button after it has been…
4 votes -
1 vote
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Request Renewal Without Assigning a New Due Date Currently, staff must add an extended due date when requesting a renewal from the lender. This new due date appears in ILLiad and is visible to the patron. However, the lender may choose a different due date or deny the renewal altogether. If denied, the request reverts to the original due date. This can be problematic, especially during breaks, as patrons might see the extended due date and plan accordingly, only to find the due date has reverted, making it difficult to return the book on time.
Suggestion: Allow renewals to be sent to lenders without requiring staff to select…
15 votes -
Add ShippingOptions dropdown available from Update Stacks Searching & Borrowing Receives interfaces We need a dropdown with a controlled vocabulary to indicate outgoing shipping method/return shipping methods on outgoing Lending loans and incoming Borrowing loans. The ShippingOptions table appears to be a good option, but it's not available from either of these views.
3 votes -
Rapid Local Sending Automatic Route based on Day of Week and Time It would be helpful if requests sent into Awaiting Rapid Local Request Processing were able to move directly into Awaiting Rapid Local Sending based on time and day parameters based on when the ILL office is closed. For example, request pushed into this queue after 500PM Central or on Saturday and Sunday would move automatically
3 votes -
Add User Note to the Email Template tag list I would like to be able to include the "user note" from a borrowing request in the email template, "Question about your Request."
Often a patron will include a note or ask a question in their request. I will use the "Question about your Request" email template when I follow up with them. It would be helpful to have their original note in the email with the request information (title, author, etc.) so that my email to them makes sense.
Currently we can either pull over the "last note" or ALL of the notes in a request. Since we are…
1 vote -
Make the Shipping Options field one that can be cloned Many libraries use the Shipping Options field for the delivery preference of users. This is the field that is being used for API transfer of user delivery data from other systems. If a loan request is cloned, this preference is not retained and needs to be manually entered. It will cause problems if it is left blank.
5 votes -
Increase font size. Increasing font size fosters a more inclusive and equitable environment. In previous posts regarding font size, Atlas noted that the increase in font size was addressed. However, Atlas' solution to use Windows settings creates other issues. Using Windows to increase font size makes other programs that already have accessible font size lose some functionality. Also, using Windows to "fix" ILLiad's font size inaccessibility, loses page functionality in the client (e.g. the notes field in an open request are no longer visible on the page.)
9 votes -
Update the ILLiad AutoRenewals Server Addon to send Rapid renewal requests as well as OCLC renewal requests Now that Rapid can handle renewals, we're spending a fair bit of staff time having to manually open requests and send the renewals to Rapid (since as another UserVoice idea points out, there's a button to send all OCLC renewals but it doesn't cover Rapid, this is a particularly large amount of manual clicking).
The ILLiad AutoRenewals Server Addon (https://atlas-sys.atlassian.net/wiki/spaces/ILLiadAddons/pages/304644121/ILLiad+AutoRenewals+Server+Addon) has been doing a great job of sending OCLC renewal requests automatically for us. Could it be updated to include Rapid renewal requests as well?
15 votes -
Allow request sent to repopulate current GUI When working on Awaiting Request Processing the "Request Sent" button closes the current request and requires manual opening of the next requests.
It would be nice for the option to have "Request Sent" just repopulate the current UI elements similar to the already implemented arrows at the top left.
Perhaps with a small visual cue to allow for you to recognize its changed easily.
2 votes -
Add NVTGC value to the Main Form of the Electronic Delivery Utility If multiple EDUs are open on a PC and each is logged into a different NVTGC it becomes confusing later to remember which is which because nothing on the Form shows a NVTGC/Site value. Emory uses up to 4 on one PC so it is hard to know which nvtgc to use on the client logon if you have to investigate why a request/file fails to send
1 vote -
Electronic Delivery Utility change to get requests to Process from DB rather than Folder The EDU currently populates the list of request to process from the folder specified in ElectronicDeliveryUtilityImagesPath which for customers sharing a scanned files folder across NVTGCs can lead to files pulled in to the wrong EDU and the process fails because that NVTGC might not have access to the address or transaction record. Querying the In Stacks Searching or In DD Stacks Searching status and using that list to determine which files to pull from the folder will allow one ElectronicDeliveryUtilityImagesPath folder to be used across multiple EDUs running for one Shared Server group.
2 votes -
Borrowing Received screen -- either make edits save or make clear fields that can't be edited When receiving incoming Borrowing items through the Borrowing Received screen, it looks as though the user can edit fields such as the title, but this will not save on check in —only by opening the transaction can a title be edited. We usually note when something is a microform in the title so it's very clear to the patron. When on the Borrowing Receives page, it DOES save edits to Special Instructions, number of pieces, and checkboxes like we use for library use only.
Additionally, it will not save if the user clears info that was previously in the Special…
1 vote -
Ability to remove print templates that are no longer used from user print configurations window (without editing the user.config file) Right now, every print template a user has ever used will show in the user PrintConfigurations window. When templates are updated (especially just the same file from .doc to .docx) this can get lengthy and confusing. Right now, the only way to get these removed is to edit the user.config file -- but this isn't recommended, since it's easy to corrupt that file and cause major issues.
It would be extremely helpful if users could remove no longer used files from print configuration in an easier way.
1 vote -
Update z39.50 search fields and "ILLiad citation" when article/loan info is updated and saved When citations are fixed or changed on the ILLiad request, the z39.50 search fields and "ILLiad citation" section are not also updated, but remain the same as when the request was opened. It would be helpful if those fields were also updated when citation changes are saved, so information does not also need to be manually added to search fields, and so the proper citation can be referenced from the z39.50 page.
3 votes -
Extend length of firstname field Extend the max field length for the Users table firstname field beyond 40 Characters. We serve many patrons who have first names that go beyond this limit and their names end up getting truncated, which is not ideal.
4 votes -
Allow customization of shortcut actions Staff will perform the actions that produce "shortcut" actions in ILLiad accidentally. These should be able to be customized or turned off to prevent accidental prompting of processing steps. (https://support.atlas-sys.com/hc/en-us/articles/360011911733-Tips-and-Shortcuts-for-ILLiad
5 votes -
Track flag history along with status history of each request It would be really useful at our library to be able to track flag history in the Staff Client along with status/queue history of each request. We would love to see what flags have historically been added to a request, and when and by whom they were added and removed.
There are several flags in our system that stay on requests indefinitely because that's the only way we can identify and run reports on those requests specifically. There are also many times it would be useful to see who applied a flag to a given request so that follow-up clarifying…
7 votes
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