Enable a pop-up message that would indicate when a request is open by another user

Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

on behalf of New Mexico State Library: We would like the ability to have a status-specific ChangeUserInformation form validation. As a referral center for our state, small libraries throughout the state have ILLiad user records to place requests that we process on their behalf. We would like to require different user information on those user records than we require for our other patrons who are individuals working in state government.

The current Web Report for Borrowing Most Requested Journals is looking at the ESPNumber to match multiple requests. Whereas, the default copyright query looks at the PhotoJournalTitle field. This causes confusion where there is discrepancy between to the 2 lists. It is also becoming more common to request items from a document provider resulting in a request without an ESPNumber.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

Add option set a time to auto-route extremely Overdue requests (e.g. those which have received notice 3 + 30 days) into a custom queue indicate that the item is lost and an invoice needs to be created.

It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.

Add support for Docline's new feature to show alert when a holding is potentially already owned.

https://www.nlm.nih.gov/docline/support/releases.html

Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

I often need to delete notes I have just added to a request because I realize that there is a typo or I want to add to the note. It would be very helpful to be able to just edit the existing note rather than having to delete it and add a new note.

If a user has a PMID or DOI they could insert that number or URL into a field when requesting an article. Once the number/URL is in the correct field it would automatically fill in all the needed citation information so they do not have to. A users that may not know how to use the automated database search and fill ILLiad request may like this feature. Also the user that has many request that need to be placed.

It would be great if I could, through the Customization Manager or the client, set a Due Date Override so that I could make everything due before the end of the semester for specific patron groups (Undergraduates go far away over winter break and don't give their stuff back, but Staff are here year round)

Build in support for OpenAthens without the use of Shibboleth or EZProxy.

After clicking "Clone to Current User" have a pop-up window/box that asks "Are you sure you want to clone this request?" Several times I have accidentally cloned a request when I didn't mean to.

Consider increasing the number of ItemInfo and UserInfo fields to more than 5 each. We have already used up all of the ItemInfo fields and have had to re-purpose existing fields to collect the additional information we need in our borrowing requests.

NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.

SaveDataSource only works for changes to the Transactions table currently, but it would be great if it could save changes to other tables. Or extend the functionality to the Users table at the very least.