Incoming Lending RapidR requests in ILLiad are set to be "No Renewal" by default. We wanted to change it since we now allow renewals, yet our Loan labels print as "No Renewal." A borrowing library pointed out that it is confusing when they process Receives.

I was told by OCLC and Rapid (Exlibris) that RapidR requests do not reflect the "LendingRestrictDefault" keys for Renewals, Photocopying, and Library Use Only in Customization Manager.

I wish Lending RapidR requests could reflect these default values the same as OCLC Loan requests in ILLiad.

Currently document delivery requests aren't hooked up to CCC, so we cannot submit CCC payments for doc del requests via ILLiad, and instead have to manually log into the CCC via a browser and manually input the requests for which we are paying copyright fees. It would be helpful if doc del requests could follow the same workflow as borrowing requests for the CCC integration.

Staff would like to use the ILLiad Client to cancel Rapid borrowing requests that have yet to be marked as Shipped by a Rapid lender.

We would like to see improvements to the ILLiad search results webpage. These improvements would benefit all users, but particularly those users with a large number of requests or lengthy user history. Some suggestions provide by users:

A method to reorder results in ascending and descending order.
A method to limit/filter results by various values, such as Document Type.
A method to limit/filter results by date received and/or date finished.
A method to sort requests alphabetically, such as by title or author.

Thanks!

We know this exists in the Aeon staff manager, but don’t see a way to do so in ILLIad. This is a functional gap between the two products.

We would like to be able to display the Description field in the columned display. We find it useful when reviewing staff accounts in order to address staffing changes, etc.

We like to hide our staff notes (via customization manager), but it would be nice to have another option for adding notes viewable to the user. Perhaps a Staff-hidden and Staff - so we could hide some notes but make others visible to the user in their account/request.

Would like the ability to export tables from the customization manager into an excel xls, xlsx, or csv file so that changes can be made.

And then ideally allow the changed file to be uploaded into the customization manager to change the table too.

Tables like the Routing table would really be easier to manage and edit like this.

ILLiad used to have a feature that would allow us to copy the Docline new lending requests page from a web browser and import them into ILLiad.

With recent changes to Google account security not working within ILLiad, and Microsoft accounts suddenly not being recognized by Docline, it would be great to be able to copy the page from a web browser. We do not have access to the other login options offered by Docline/NLM

As it stands, our only option is to copy each request line-by-line into a blank ILLiad form.

Since WebCirc changes are not supported on Atlas hosted servers, it would be nice to add some customization options for WebCirc and WebReports into the Customization Manager.

As an example, changing the status message that pops up when checking out a transaction for a blocked user.

The WorldCat Local addon is not working in ILLiad v9.2 (and probably other versions too). On display under the tab was an error message saying Internet Explorer browser is not supported. The addon needs to be updated to use the Chromium browser since Internet Explorer is deprecated.

The final step in this Addon should be the removal of the bib record when held item is returned (Checked-in) or when due date is reached (if the item on Hold is not picked up by the patron).

We have a custom CNAME that we redirect when we replace a server so that we don't have to update links. It would be so much easier if we could use that instead of the IP Address in Customization Manager when configuring Odyssey and ISO so that we don't have to go in and update it when doing a server replacement.

Some libraries have been migrating away from Worldshare and Illiad, but would like to remain connected to their ILLiad partners using ISO ILL via Illiad.

It would be helpful for ILLiad libraries to have settings within the customization manager that help manage borrowing request information sent to these partners--particularly in relation to patron information.

The current 50 character limit for DOIs is not long enough and many get cut off. Please double the character limit to 100. Example: https://doi.org/10.1093/acrefore/9780190236557.013.20

The ILLiad scanning interface already allows use of a Quick Scan Key to initiate a scan, but it's highly cumbersome to still mouse into Settings and switch the dropdown back and forth between B&W, grayscale, and RGB within a request. Could you create a functionality so that staff can program keyboard function keys for each of those color settings and easily switch between them when scanning?

Develop CrossRef as an addon, for when a partial citation is provided without a DOI. An article title search can be conducted in CrossRef; being able to then copy and paste the DOI into the DOI field would helpful. If the article title could somehow be automatically exported to the addon and then the selected CrossRef DOI be imported into the request DOI field, that would be even better!

DOI Resolver

It would be great to have some view in the client of all existing queues and flags, regardless of whether they currently have any requests in them, so that layout and customization of categories can be more thorough.

Ability to identify requests that will use the lend-like print method using an owned-to-loan ratio, manage due dates, etc. Details on CDL can be found here: https://controlleddigitallending.org/.

Good to have a copy of files which wasn't sent via Odyssey and are sitting in ED. It will save processing time to save files form Electronic delivery.