ILLiad Ideas
532 results found
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Deliver accessible PDFs via Odyssey--i.e. run PDFs through software to OCR before delivery Our campus wants us to deliver accessible PDFs for faculty who post files online for classes. Many libraries scan as images and deliver via Odyssey as part of the scanning process. They don't have opportunity to OCR files before delivery.
155 votes -
Update the Default Browser Several of our library's databases don't play nice with IE anymore, so when searching for an article while in ILLiad, we have to cut and paste the link into another browser before we can continue the search. This would (hopefully) be eliminated if IE were not the default browser.
148 votes -
Billing Manager: send .pdf invoices via email Billing manager is great for print invoices, but we would like a more integrated way to send email invoices through Billing Manager. Currently, we generate the invoices and then have to break them into individual .pdfs before sending via email or regular mail. It would be great if there was a one click solution to just send the invoice via email to each library.
89 votes -
Add the ability to increase font size within ILLiad without impacting other application The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.
75 votes -
Allow staff to mass email patrons based on status or other criteria Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.
63 votes -
Improve the Billing Manager! We need a better and easier way to generate lost book invoices.
62 votes -
Allow patrons to request resends or report a problem with the copy (e.g., bad scan) If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.
62 votes -
More ItemInfo and UserInfo fields Consider increasing the number of ItemInfo and UserInfo fields to more than 5 each. We have already used up all of the ItemInfo fields and have had to re-purpose existing fields to collect the additional information we need in our borrowing requests.
58 votes -
Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition. We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.
54 votes -
Warn or prevent staff from marking requests found after they have aged out to next lender in OCLC OCLC Lending requests remain in processing queues even when they have aged out and moved to the next lender (or are returned to the borrowing library unfilled, if the library is the last/only in the lending string). Staff are unable to filter by or see the OCLC status in grid views, so individual requests must be opened to see if a request is no longer in a CONSIDERING status and has aged (or even been deleted by or cancelled by the borrower). Requests may age out for various reasons while sites are continuing to retrieve/process requested items and it is…
53 votes -
Add a Mark Found/Scan Now button to borrowing requests This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.
52 votes -
Address validation for shipping UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
52 votes -
Ability to suspend patron from loans while still allowing requests for article copies. We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.
47 votes -
Html Email Include the option for html email
46 votes -
Allow customization of which OCLC subfields populate requests OCLC has recently rolled out URIs in their various author/creator fields (100/700/etc.), which is causing many author names to be pulled into ILLiad with long website addresses that clutter our paperwork. It would be helpful if we could choose which subfields from OCLC records we wanted to import, so that we could suppress subfield 1 in the author field. Ideally, this would work both for the "Copy Info" button and for the mechanism that populates the OCLC request form, so that we could automatically avoid sending the URIs out to our lending partners as well.
40 votes -
When manually routing a request to a new status, display the name of the new status in the confirmation message In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"
If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.
40 votes -
Allow tracking of multiple renewals for one request through ILLiad Currently ILLiad will only track the first renewal for a request. However, many lending libraries allow for multiple renewals, and with current closures this is happening more frequently. It would be helpful to have ILLiad route and track renewals for requests beyond the first one so that the due date in borrowing requests match what the lender has determined.
39 votes -
Reprints Desk - allow for more streamlined use within the ILLiad client and handle payment via IFM Add integrated Reprints Desk functionality and allow for handling payment to Reprints Desk via IFM. This was asked for by VIVA ILL Forum attendees at 2018 meeting.
38 votes -
Eliminate extranneous shipping labels for multi-piece loan transactions For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.
36 votes -
Include more high contrast skins in ILLiad Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.
35 votes
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