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28 results found

  1. Would like an email notification from Aeon when a patron has paid for an order

    Georgia State University is using TouchNet to allow patrons to pay for orders via credit card. It is not enough of a notification that the order status changes to “Awaiting Item Delivery,” as there will be multiple orders in that queue at a time, including for patrons who weren’t charged, as well as pending file delivery from vendors. It’s difficult to understand which requests are new from TouchNet payments. They would ideally like for Aeon to send an email notification, or at least display some kind of flag on the Aeon client. For now, they are looking into TouchNet to…

    4 votes

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  2. 1 vote

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  3. Support for Arrow Payments credit card billing gateway

    Add support to Aeon for the Arrow Payments credit card billing gateway.

    1 vote

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  4. Allow InvoiceNumber to be visible in the Aeon client

    Aeon automatically generates an invoice number for each transaction when an invoice is generated. However, the InvoiceNumber is not visible in any grid in the client. The field can be added, but no data displays.

    The field also should be able to be added to the Billing tab.

    2 votes

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  5. Allow Aeon photoduplication process to estimate request completion time

    Some Aeon sites charge for reproduction based on staff time and need to include time in an estimate. Alternately, some materials take longer to reproduce than others (ex: oversized or high resolution may take longer) and sites may wish to notify patrons about which requests will take longer or how long certain requests will take.

    2 votes

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  6. Ability for users to view and print past (paid) invoices, and staff to print statement of paid invoices via the client.

    When a user wants a statement of paid invoices for reimbursement from their institution or other issues, there's no great way to get that for them once the orders are paid and delivered. We have to manually go in and resend each paid invoice, or they have to go into each separate transaction/order.

    4 votes

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  7. Ability to send a funding code through the payment billing gateway

    Submitting on behalf of two Aeon libraries: One library uses Authorize.net. They need to designate a specific activity code so that the funds paid by the patron are directed to the correct department. The activity code could be entered by the staff person in an Aeon field - perhaps as a type of billing default - and then included with the information that is sent to the billing gateway vendor.

    The second library uses PayPal. The entire institution uses one account, and so something like the above scenario would help where the staff person could designate a specific funding code…

    1 vote

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  8. Support for the Square payment gateway

    The Boston Athenaeum uses Square for our other payments and we would love to be able to use it with Aeon as well, rather than using another payment gateway. https://squareup.com/developers

    2 votes

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  9. Support for the Vantiv payment gateway

    The University of Chicago has switched to Vantiv credit card processing and would like Aeon to support that payment gateway.

    2 votes

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  10. Print an invoice from any screen

    We would like to be able to print an invoice from any screen (like you can for a callslip) instead of having to open each request, open the billing tab, and them print the invoice.

    2 votes

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  11. Add Shopify as a supported payment gateway

    University of Melbourne has been investigating Shopify for their billing

    1 vote

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  12. Invoice reports

    Currently no way to easily see a list or report of all invoices generated, paid, etc.

    3 votes

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  13. "Date Delivered" in Invoices

    Add "Date Delivered" to PrintInvoice datasource so that it can automatically appear on invoices.

    2 votes

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  14. 1 vote

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  15. 6 votes

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  16. 1 vote

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  17. 6 votes

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  18. 4 votes

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  19. 12 votes

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  20. Change name to "Link Billing Account" vs "Add Billing Account" to avoid confusion

    When linking a Billing Account to a user account, the "Add billing account" label confuses users. Maybe it could be changed to read "Associate Billing Account," or "Link Billing Account."

    3 votes

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