ILLiad Ideas

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  1. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    17 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support for multiple renewal requests by web user

    The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.

    11 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix the PDF Conversion Failures for resends

    When a patron has looked at an unmediated article receive and notifies us of an incorrect item being received the request gets locked and asking for a resend becomes impossible. Each time we get a PDF Conversion Failed. Please allow patron to view their articles and request a resend of an incorrectly or poorly scanned item.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    11 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve normalization of journal titles for copyright searching and counting against rule of five

    Some titles have carriage returns, trailing spaces, and abbreviations that make the rule of five not match. Also, journals change title throughout their run. Should the copyright query count another field like ISSN, OCLC Number, or some other field?

    12 votes
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    0 comments  ·  Copyright  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow lending staff to set a document type which would modify the due date

    For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.

    7 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. 5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have OCLC search default to serials *and* internet resources by default for journals

    Many electronic journals are classified as internet resources versus a serial, so both need to be selected in a search

    5 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow cloned requests to be routed

    Option 1: Add a tracking entry that is created before the routing rule is triggered so that the routing rule can reference the tracking table.

    Option 2: Create a new menu option of Clone and Route that prompts the staff user to pick the new queue.

    5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. When creating new users in the staff client, default to electronic notification options

    Currently, none of the notification check boxes are checked by default on the new user form. Staff have to remember which of the check boxes to check to set a new user to receive all electronic notifications. It would be good to have a setting that made those check boxes checked by default.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. When sending ILLiad requests to Aeon, include the library name and address

    The special collections department likes to know which institution is requesting certain items.

    3 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Z39.50 searches to work with servers that don't support unicode

    Several Z39.50 servers don't support Unicode or non-ASCII characters. If the ILLiad title has those characters in it, the search returns no results. It may be necessary to replace characters with their Latin equivalent before searching.

    3 votes
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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
  16. Default OpenURL journal genre to article form instead of loan form

    Most examples of OpenURL with the "journal" genre are still article requests versus a request for a loan of the entire journal. Data would not be lost if we use the article request form instead.

    2 votes
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    1 comment  ·  OpenURL  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add option to filter custom search results by group

    When searching transactions, staff would like to filter by the library groups.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow shared server installations to share a RAPID account (similar to sharing OCLC account)

    When downloading new requests, a certain site code would need to be designated as the primary site for receiving those requests. The requests could then be doled out to other ILLiad sites on the server for fulfillment and all would update that same RAPID account.

    2 votes
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    0 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow for custom workflows in reporting

    Some institutions have custom workflows that cause ILLiad custom reports not to work properly for statistics. Ticket #7411 requests that we find a way to accommodate requests not going through "Request in Processing" on the lending side.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. API functionality include renewal requests from patrons

    The ILLiad API is great because patrons can view all their requests local and ILL in one place but this is really read only. It would be very helpful for the API to also allow for renewal requests or to support a renewal request via NCIP.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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