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515 results found

  1. Add Get It Now and Publishers Web

    As a part of our current workflow, we compare the cost of the copyright fee, Get It Now and Reprints Desk. Release 9.1 will allow staff to compare the cost of the copyright fee and Reprints Desk. Adding the capability to compare all costs (Reprints Desk, Get it Now, publishers) will allow staff to make better use of ILLiad 9.1 decision support pipeline.

    4 votes

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  2. Limit Number of Library Symbols added to the Lending String with Custom Holdings

    Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.

    Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.

    7 votes

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    1 comment  ·  Staff client  ·  Admin →
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  3. Make the "Save" button larger on request screens

    Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

    4 votes

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  4. Make Lending article requests trigger the LendingRequestCheckOut system event hook.

    Given that the corresponding event hook for Doc Del is triggered for article requests, this may be a longstanding bug. As of 9.1.1 the LendingRequestCheckOut event hook isn't triggered for article requests when they are marked found. I've been working around it by using the Route event hook.

    1 vote

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    0 comments  ·  Addons  ·  Admin →
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  5. Add the ability to increase font size within ILLiad without impacting other application

    The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.

    59 votes

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  6. It should be an option to allow staff to close out of the "password change" window.

    It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

    2 votes

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  7. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    35 votes

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  8. Ability to suspend patron from loans while still allowing requests for article copies.

    We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

    46 votes

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  9. automated email confirming return via Web Circ

    When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.

    7 votes

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    1 comment  ·  Email  ·  Admin →
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  10. Integrate with NNLM Delivery

    NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.

    4 votes

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  11. ISSN/ISBN automatically added on "request sent" page

    When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.

    9 votes

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  12. One result per TN in custom search

    There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.

    5 votes

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  13. Allow patrons to request resends or report a problem with the copy (e.g., bad scan)

    If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.

    60 votes

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  14. Improve the Billing Manager!

    We need a better and easier way to generate lost book invoices.

    62 votes

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    1 comment  ·  Billing  ·  Admin →
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  15. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

    53 votes

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  16. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    59 votes

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    5 comments  ·  Email  ·  Admin →
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  17. Updates to "Active Statuses" and usability for Web Circ

    We have three pickup locations and are becoming increasingly reliant on Web Circ. Recently, we figured out that "Billed & Blocked" isn't considered an "Active Status", so when a patron tries to return a long overdue book at the desk, it can't be checked in (but something that hasn't been checked out yet can!). Could you add "Billed & Blocked" as a status Web Circ can check in? Additionally, are you planning any usability updates? It would be great if "Check in" and "Check Out" weren't right next to each other.

    4 votes

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    1 comment  ·  Admin →
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  18. Support for New Docline "NLM Unique ID" Requests

    Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.

    Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.

    In fact, New Docline's "Borrow - Unique Journal ID"…

    14 votes

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  19. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    13 votes

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  20. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    51 votes

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