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418 results found

  1. Allow researchers to cancel their appointments up until their appointment time

    It would be great if researchers could cancel their own appointments within the minimum lead timeframe.

    13 votes

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  2. 1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  3. Add functionality to display a field (including custom fields) when RequestFor is populated with an activity.

    When a user submitting a request selects an activity from the Request For dropdown, allow additional fields to display to ask for Date Needed or other data related to activity requests. This relates specifically to sites using appointments, where the appointment fields are hidden when an activity is selected.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  4. Clearance status in the Appointments tab in the client

    In the Appointments tab, agenda view, you can currently see the researcher's name, user name, time slot, and number of requests. It would be helpful for there to also be an indication of their clearance status (perhaps with a column for cleared/not cleared, or by using a different text color or background shading for the different statuses). That way, it would be easy to look at the day's researchers and get a feel for how many are new, versus returning. Perhaps clearance status can show up in all the available views if possible.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Add the ability to clone appointments to other dates through the staff client

    I find that it can be helpful to clone previous appointments to a patron, with the adjustment of expected appointment date. This can save steps vs creating a new from scratch.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  6. Adding waitlist functionality for appointment module

    We would love to see a waitlist functionality for users to sign up for when our reading room is full and a cancellation occurs. It would make slotting existing users in much easier as we're now trying to do this manually / on the fly as cancellations occur.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  7. Segmented request limits, per location

    For sites with multiple sites, it would be great to set segmented request limits per location instead of one shared request limit across all locations.

    2 votes

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  8. Allow staff to request items without appointments

    Once you require appointments, it is applicable to everyone including staff. This is okay for Public Services staff who can navigate the client but not for everyone else who submits through the web interface. We have a workaround but it would be nice to allow staff to submit without an appointment.

    10 votes

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    planned  ·  1 comment  ·  Web Interface  ·  Admin →
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  9. Appointments: Remove start and stop time fields

    The University of Baltimore requires appointments for patron requesting, but would like to remove the start and stop fields from the appointment form. This will allow staff to have more flexibility with controlling access to the reading room. The appointment configuration fields in the customization manager are not fined-tuned enough to allow for per-visit/per-case flexibility.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  10. Appointment scheduling - send an email to staff when a patron makes an appointment

    Georgia Archives would like for Aeon to email staff whenever a patron creates a new appointment.

    3 votes

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  11. Allow appointments to be set for certain days only while leaving other days open for scheduling via scheduled date

    Allow more nuance in appointment configuration to set some days as appointment-only and allow other days to still be open by scheduled date or not require an appointment.

    4 votes

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    1 comment  ·  Admin Tools  ·  Admin →
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  12. Add associated appointments to info displayed in request lists

    An option to show patrons which requests they have linked to an appointment in the "Outstanding Requests," "All Requests" etc. lists would be great.

    11 votes

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  13. Activities - include Activity ID in activities tab view of active activities

    The University of Pittsburgh has adapted the batch import template to allow for the import of requests into more than one activity. They did that by adding the activity ID field to the template. It would be easier to get the activity IDs if they were included in the fields that display when a staff person clicks on the Activities tab in the staff client and views the current activities. From this view, the table can be exported to Excel. It would be helpful if the activity ID was included in the export. The Activity ID field is not currently…

    2 votes

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  14. 3 votes

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  15. Allowing users to toggle between reading rooms in the appointment booking calendar

    It would be helpful is users could toggle between reading rooms in the appointment booking calendar. It's confusing to have to select which reading room first then bring up the calendar. It should just be in one place. Thanks!

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  16. Customizable Print Template for Appointment Calendar

    Allow for the customization of the print template used for appointment calendar (as a word doc) so it can only show working hours and other visual changes

    10 votes

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    3 comments  ·  Printing  ·  Admin →
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  17. Created automated email to send to user when new request is submitted

    • possible to send only on 1st request per day
    • key to turn on or off
    2 votes

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    0 comments  ·  Email  ·  Admin →
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  18. Display count when highlighting a group of requests

    When highlighting a group of requests in a queue grid, display the number of selected requests.

    4 votes

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  19. Appointments - in the web interface, relocate the Appointment Name field to below start/stop boxes

    This request is from Boston Public Library. When the patron schedules an appointment, after selecting the box of time, the appointment window appears where the patron can enter an appointment name and start and stop times. They would like for the Appointment Name field to be listed after the start and stop time boxes because the time boxes are required fields, so they would like the patron's attention on those fields. The Appointment Name is not required, and it is a little confusing to the patron as to what the patron should name the appointment.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  20. Allow appointments to be required for only one auth type

    Some sites require appointments for external/non-affiliated researchers but not for campus affiliates. Ex: students can continue to walk-in to see materials, but a visiting researcher must make an appointment.

    2 votes

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    planned  ·  0 comments  ·  Staff Client  ·  Admin →
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