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  1. Ping the endpoint service periodically to keep the connection active.

    We use a homegrown request tool for our EAD guides and we run into an issue where, after a period of inactivity, the connection is lost and so our request tool cannot communicate with Aeon. There does not seem to be a good way to "poke" the server to reestablish the connection. Sometimes the issues lasts a moment, sometimes it persists for 10-15 minutes, meaning our users cannot easily submit requests.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Email notifications for new requests

    Would it be possible to add notifications to staff via email when new requests come in? The pop-up notification that happens now is not always useful for staff, since often staff are not at their desks - they are in the stacks or elsewhere, and do not see the notification for awhile.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  3. Automated emails depending on queue/request status

    Would it be possible to set up automated emails depending on a request's status or for all requests in a certain queue? For example, when a request is routed to Appointment Confirmed, an appointment confirmation email is set from the system automatically.

    2 votes

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    0 comments  ·  Email  ·  Admin →
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  4. Aeon calendar - seat locations by status

    Would it be possible to have Aeon calendar seat locations be available/manageable by user status? So for example, if there were 6 seats available for the public, but two additional seats only available for staff or fellows, could that be configured so those additional seats could be booked only by users with the selected statuses?

    3 votes

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  5. Do not allow requests to be cloned to a disavowed account.

    It doesn't make sense to be able to associate any new requests with a disavowed account. When cloning a request to another user and searching for them by name (not username), is it possible to hide disavowed accounts to avoid the mix-up?

    3 votes

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    0 comments  ·  Cloning  ·  Admin →
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  6. Sticky Flag Queues

    Hello,
    We use the "Deliver to Reading Room" flag, and each time the queue is emptied and a user logs back into Aeon, the "Requests" queue section that includes the "Deliver to Reading Room" queue reverts to it's original order in the list of queue categories. It would be great if it could stick to the spot where the Aeon user has moved it.

    2 votes

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  7. Activities - incorporate some course reserve-type functions

    Purdue University has a number of classes (which will be Aeon activities) where students go to the reading room to look at course materials on their own time. The students will first make an appointment in the Aeon patron web interface. Then when they arrive onsite, the requests will be cloned from the activity and checked out to the student. Purdue would like for there to be more visible connectivity/relationships between the activity record, the appointment, and the cloned requests. This information would be helpful for reporting purposes, and will also show how classes are used in Archives and Special…

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  8. Deliver to Reading Room Flag

    It would be great if the "Deliver to Reading Room" flag was automatically removed from a request when the request was moved to the "Checked Out" status.

    2 votes

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  9. Add appointment status for "Needs to be Rescheduled" with associated email allowing site to notify user and request they reschedule

    When confirming an appointment, staff may find that they cannot confirm the appointment but do not want to cancel it. Instead, they want to ask the patron to reschedule. Add an email template and an appointment status to reflect this.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  10. Dynamic statuses for remaining days to view uploaded scans

    Boston Public Library would like for there to be a dynamic status line that lets patrons know how many days they have left to download an electronically delivered scan on the Aeon web interface. There should be a dynamic status for each available download if there are more that one available at the same time.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  11. 1 vote

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  12. Confirm Appointment button should default to Confirm & Email

    If an email is not desired, staff can choose the Confirm only option. Or add a key to determine the default behavior.

    1 vote

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  13. Create email template to remind users they have requests in user review

    Add a key to trigger this email based on specific criteria (x number of requests or requests in review for x amount of time)

    1 vote

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  14. Automated email to remind patrons that their reproductions are about to expire

    Purdue University would like for Aeon to send email reminders to patrons for when their uploaded reproduction files are about to expire (electronic delivery cleanup).

    2 votes

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    1 comment  ·  Email  ·  Admin →
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  15. Confirm that a patron has read an email sent from Aeon

    Purdue University would like for Aeon to confirm that a patron has received and read an email sent from Aeon, especially with the Item Delivered email that contains the information for accessing reproductions.

    1 vote

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  16. Add option to create a list of users who should not be able to create an account

    For users previously banned from the library, add information so those users cannot create Aeon accounts

    2 votes

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  17. AlmaPrimoDefinitiveCatalogAddon - Import copy number from item record

    In this new version of the AlmaPrimo addon, we are no longer able to import the copy number (copyid imported from the item record). In the previous AlmaPrimo VE catalog addon we were able to do this. We would like this functionality to be restored to the addon.

    1 vote

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    0 comments  ·  Addons  ·  Admin →
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  18. Add "Ready for Paging" status and make available via web Actions menu

    Some reading rooms would like the option for patrons to notify staff when materials should be paged, either before or during an appointment/reading room visit. Adding a Ready for Paging status to the web actions menu would allow patrons to submit requests when ready. Like Remove from Hold, this action should be available only when a request is in a specific status - Awaiting Request Processing. There should be a key or other setting allowing sites to turn this option on or off depending on their retrieval process.

    2 votes

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  19. Restore "bright yellow" highlighting for modified but unsaved field values

    Restore "bright yellow" highlighting for modified but unsaved field values or provide options for skin color palette customization. Previous default highlight color (#FEFD35) was well-liked by staff and none of the current skins offer a comparable attention-grabbing option.

    5 votes

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  20. Ability to remove the fax option from the NotificationMethod field

    A few libraries have requested this option. They would like to remove the fax option from the standard NotificationMethod drop-down. These options are hardcoded and cannot be controlled in the custom drop-down table in the customization manager. We did create a custom field with the necessary configurations, and updated the relevant registration web pages. One library, New York State Archives, is experiencing bugginess with this custom field because they have an unusual workflow for creating patrons. Purdue University, University of Tulsa, Cal State LA, and University of Washington also asked for the fax option to be removed.

    1 vote

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