ILLiad Ideas
520 results found
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Only display "Reason for Cancellation" in Request Details on the web if the item is currently in a cancelled status.
We regularly cancel items that get revived later once the patron has made a decision or change of some sort. When those items are revived, "Reason for Cancellation" continues to show in the Request Details on the web. It would be helpful if this field only displayed if the item was in the status of "Cancelled by ILL Staff" or "Cancelled by Customer", and otherwise was hidden.
9 votes -
Notification Email sent to user upon request submission
Send user a confirmation email when a request is submitted.
3 votes -
Hide due dates on shipped Borrowing loans on Web
9.1 web pages, patrons can see due dates for requested/shipped items before they’ve arrived. This has confused patrons and does not always reflect the due date that will actually be assigned to the material.
6 votes -
Ability to utilize IFM via Billing Manager for Lost Book/other charges
Paying/Billing for lost or damaged items is complicated! It would be great if we could utilize the power of IFM to bill one another instead. Also, we would know that the money is going right back into ILL services!
14 votes -
Add semicolon as option for separating multiple email addresses
When sending emails to multiple recipients, ILLiad functionality should be expanded to allow both commas and semicolons, as semicolons are the known character for the function with other email programs/ API.
11 votes -
question
Provide an internal to ILLiad customer question function. Instead of us having to use an email, etc., incorporate functionality into ILLiad for customers to contact us regarding the request and for us to answer and have it all recorded within the transaction.
19 votes -
Button to route to Partial/Incorrect queue in Odyssey window
It would be great to have a button to route requests to the Received Partial/Incorrect queue, in the Electronic Delivery window that appears as part of Awaiting Odyssey Processing. Currently, one must delete the Odyssey file then manually route the request to that queue when the situation applies
3 votes -
IPv6 Support
As the EPA eyes moving to IPv6, we have concerns about our ability to connect to the OCLC-hosted server, as well as concerns about compatibility with Odyssey, Rapid, etc.
1 vote -
Improve Error handling in Electronic Delivery Utility (EDU) to keep cascading errors from occurring.
When the EDU loses connection to a network location where files are stored due to a timeout or issue, the EDU continues to try and process causing a loop of error messages that cause the EDU to crash. See ticket# 38285 on 3/14 screenshots for error. Please enhance to report the loss of the connection and stop the EDU from continuing. Matt did not think we could re-establish the connection so I don't know if restarting the EDU is an option but Matt added
"we could maybe better handle the errors when it can't make open files and stop trying…
3 votes -
Additional section of the homepage for storing filled article requests
We have received a request from one of our most active researchers to add an additional section to the ILLiad homepage that users could route article requests to, rather than all filled requests being under Electronic Documents. This would help our users manage higher volumes of requests.
7 votes -
Add another note type
We like to hide our staff notes (via customization manager), but it would be nice to have another option for adding notes viewable to the user. Perhaps a Staff-hidden and Staff - so we could hide some notes but make others visible to the user in their account/request.
23 votes -
Prevent borrowing renewal requests when the lending library will not accept them
As a lender, FSU does not accept renewals and this is indicated in our notes, in the Client when we mark a request as Shipped and in the Policies Directory. In WSILL, the Renew option disappears when a borrower has exhausted renewal requests. There is no equivalent in ILLiad and borrowers can continue to send renewal requests regardless of settings and indicated preferences. Borrowers should not be able to request renewals when lenders have indicated they will not be accepted. (via KAK)
6 votes -
Increase the DOI field character limit to 100 characters
The current 50 character limit for DOIs is not long enough and many get cut off. Please double the character limit to 100. Example: https://doi.org/10.1093/acrefore/9780190236557.013.20
31 votes -
Allow patrons to re-order "All Requests" by clicking on column header - to prevent duplicates
Allow patrons to re-order "All Requests" by clicking on column header - patrons could look for titles to prevent duplicates.
1 vote -
Support for WMS WorldShare Management Services Z39.50
OCLC's WMS system credentials can exceed ILLiad's current username/password field lengths. Field sizes need to be expanded to support OCLC authentication for WMS Z39.50.
2 votes -
Eliminate the requirement for Microsoft Word.
Requiring Microsoft Word to print is problematic with Microsoft 365 because it requires users to authenticate and retains the connection to the user's account. Machines used with a generic account cannot have Microsoft 365 applications installed to protect users from each other. Thus these machines can't be used to print from ILLiad.
There is another proposal to add integration with Google, but that is also limiting. What happens when the next suite comes along?
Better, would be if ILLiad integrated the necessary components of LibreOffice (an open source alternative). Then ILLiad could print without any dependencies on third-party software. It…
9 votes -
Allow WebCirc customization in Customization Manager
Since WebCirc changes are not supported on Atlas hosted servers, it would be nice to add some customization options for WebCirc and WebReports into the Customization Manager.
As an example, changing the status message that pops up when checking out a transaction for a blocked user.
14 votes -
Clear OCLC search filters when a request is closed
When searching for harder to find items in OCLC through ILLiad, we often use the custom search or set filters in the Limits box. The search terms and filters stick from request to request. The worst problem is that if I filter by year, this doesn't appear obviously in the limits, but when I search the next request by ISSN/ISBN nothing comes up. I have to remember to open Limits and clear the year from the filter.
It would be so helpful if these fields would just reset with every request. There isn't any case where I want the same…
2 votes -
Support for Controlled Digital Lending Software and Workflows
Ability to identify requests that will use the lend-like print method using an owned-to-loan ratio, manage due dates, etc. Details on CDL can be found here: https://controlleddigitallending.org/.
26 votes -
Update Lender Billing Fields and Description on Transaction Form
Adjust the availability of lender address fields in the transaction form.
Remove Billing Notes from the Transaction view in the Client. Dev believes this is an artifact from before lending billing was split into 2 parts and we have been unable to populate it with data.
Add LibBillingMethod as an option for addition to the layout. It's available in the LenderAddress record view, but not the transaction form view.
Rename the "Billing Groups" label in the Transaction form's Library tab. These are just groups and should not be described as specifically related to billing.
1 vote
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