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520 results found

  1. Transfer User Notes when merging users

    When an existing user account is merged with an new one, in addition to moving the open requests, we would like any User Notes to be moved as well. We use these notes to track various issues with patron accounts and right now staff are manually copying each note.

    17 votes

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  2. Disable "end request routing"

    I was wondering about the DOCLINE caveat that states a request canceled due to "Cost Exceeds Limit" would "end request routing.”
    Is there some way to disable this? I have had to cancel requests that would've cost more than the patron was willing/able to pay, but I hate to think their search would end with us because of that.

    2 votes

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    0 comments  ·  Billing  ·  Admin →
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  3. Prevent the submission of auto-truncated data in request forms

    Summary by KAK: There isn't anything to indicate to users that their submissions will be truncated when they enter too many characters in request form fields. We've created a workaround by using the WebValidation table for PhotoJournalInclusivePages with a validation of ^$|^.{0,30}$ to represent the field is not required and may only be submitted when its character count is less than 30.

    11 votes

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  4. Google Scholar chromium version no longer authenticates using EZ Proxy URL

    Former Scholar addon had a field where I put our custom Google Scholar URL that authenticates with EZ Proxy and shows which articles we have licensed access to. New version only searches "generic" Scholar which does not link to what we have access to (just paywalled stuff). When can you bring back this functionality? It's the only reason I used the addon.

    1 vote

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    0 comments  ·  Addons  ·  Admin →
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  5. Allow Layout Modification for Queues/Flags that are Currently Empty

    It would be great to have some view in the client of all existing queues and flags, regardless of whether they currently have any requests in them, so that layout and customization of categories can be more thorough.

    9 votes

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  6. Make ILLiad Web Circulation's Checked out/in message more prominent

    The current message saying a book was checked in or out is too similar to the text already on the page, and our students never notice it and get confused as to whether a book has actually been checked out. If it was even just bold, in red, or a little bit larger font, it would stand out a lot more.

    9 votes

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    1 comment  ·  Staff client  ·  Admin →
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  7. Set maximum date range for Resumbit Request link in ILLiad web

    To allow proper tracking of current requests, this option should have some sort of maximum time restriction, where it couldn't be used after a specific amount of days.

    1 vote

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  8. Change the default "Save as type" for Electronic Delivery from TIFF to PDF

    Good to have a copy of files which wasn't sent via Odyssey and are sitting in ED. It will save processing time to save files form Electronic delivery.

    8 votes

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  9. Allow borrowing items to be checked in by Web Circ if they are awaiting Renewal or Recalled Processing

    If items are in the "Awaiting Renewal Request Processing" (including "Awaiting Renewal OK Processing") or "Awaiting Recalled Processing" queues, they should be eligible for checkin via the Web Circ. As it stands, when patrons try to return books that are in one of those queues, they cannot be checked in and require intervention by ILL staff before they can be sent back.

    11 votes

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  10. 2 votes

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  11. Make the custom search condition add or subtract buttons visible all the time, not just when hovered over

    Please make the custom search condition add or subtract buttons visible all the time again, instead of only when you hover over them!

    I use custom search a lot both when searching OCLC for harder to find items, and when pulling statistics or answering questions from admin, and this change with 9.2 to no longer make these buttons visible makes things surprisingly difficult.

    1 vote

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    0 comments  ·  Staff client  ·  Admin →
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  12. Improve functionality of the patron's search results webpage

    We would like to see improvements to the ILLiad search results webpage. These improvements would benefit all users, but particularly those users with a large number of requests or lengthy user history. Some suggestions provide by users:

    A method to reorder results in ascending and descending order.
    A method to limit/filter results by various values, such as Document Type.
    A method to limit/filter results by date received and/or date finished.
    A method to sort requests alphabetically, such as by title or author.

    Thanks!

    2 votes

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  13. Allow editing in the Electronic Delivery window regardless of file type

    For years I wondered why we could edit/crop some documents from the elec del window before delivering it to our patrons, and other documents we could not. An Atlas article explains that if the file is sent in PDF format, one cannot edit it in the viewer. Please enable the editing function regardless of file type as this is desired often - repeatedly on a daily basis.

    2 votes

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  14. Support copying lending request data from Docline web browser

    ILLiad used to have a feature that would allow us to copy the Docline new lending requests page from a web browser and import them into ILLiad.

    With recent changes to Google account security not working within ILLiad, and Microsoft accounts suddenly not being recognized by Docline, it would be great to be able to copy the page from a web browser. We do not have access to the other login options offered by Docline/NLM

    As it stands, our only option is to copy each request line-by-line into a blank ILLiad form.

    3 votes

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  15. In the ILLiad scanning interface, allow function keys for B&W, grayscale, and RGB settings.

    The ILLiad scanning interface already allows use of a Quick Scan Key to initiate a scan, but it's highly cumbersome to still mouse into Settings and switch the dropdown back and forth between B&W, grayscale, and RGB within a request. Could you create a functionality so that staff can program keyboard function keys for each of those color settings and easily switch between them when scanning?

    5 votes

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  16. "request limit"

    Ability to set different request limits for articles and loans

    9 votes

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  17. Cancel Rapid pre-shipment requests from within ILLiad Client

    Staff would like to use the ILLiad Client to cancel Rapid borrowing requests that have yet to be marked as Shipped by a Rapid lender.

    2 votes

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    0 comments  ·  RAPID  ·  Admin →
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  18. 24 votes

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    3 comments  ·  Email  ·  Admin →
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  19. Restrict access to Policies Directory in Staff Manager

    We would like to restrict access to the Policies Directory in the ILLIad client by adding permission levels to staff users. Currently this link is available to any staff including student workers who are using the ILLiad client to process requests. We have recently had an issue with a student worker changing our Policies Directory without our knowledge.

    The change would inactivate or hide the link to the Policies Directory if the user's permissions did allow for that access.

    5 votes

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    1 comment  ·  Staff client  ·  Admin →
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  20. Settings to disable patron info sent via ISO ILL messages

    Some libraries have been migrating away from Worldshare and Illiad, but would like to remain connected to their ILLiad partners using ISO ILL via Illiad.

    It would be helpful for ILLiad libraries to have settings within the customization manager that help manage borrowing request information sent to these partners--particularly in relation to patron information.

    2 votes

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