ILLiad Ideas
146 results found
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Integrate WSILL IFM Refund in ILLiad
WSILL allows libraries to initiate refunds when erroneous charges are applied. Now that Undo Shipped is not an option for IFM requests, this functionality is needed.
20 votes -
Searching from the Check In From Lending Library Screen
If you accidentally click Search without any information in the search fields, a long list of requests come up and the first one in the list automatically displays. This has caused trouble with new employees who have not noticed and mistakenly checked in items that we have not received. Please change this so that no results appear if you do not enter search information or at least a window opens asking if you want to proceed.
2 votes -
Limit Number of Library Symbols added to the Lending String with Custom Holdings
Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.
Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.
7 votes -
Make the "Save" button larger on request screens
Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.
4 votes -
Add the ability to increase font size within ILLiad without impacting other application
The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.
59 votes -
It should be an option to allow staff to close out of the "password change" window.
It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.
2 votes -
Include more high contrast skins in ILLiad
Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.
35 votes -
ISSN/ISBN automatically added on "request sent" page
When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.
9 votes -
Bring Back UNDO Shipped for all requests
Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?
13 votes -
Address validation for shipping
UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction
51 votes -
When manually routing a request to a new status, display the name of the new status in the confirmation message
In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"
If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.
39 votes -
Flag or add a notification of some sort sort to identify stale requests.
It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.
16 votes -
Change how system auto-creates and inserts due date for Lending requests
At Stanford, we often page books from one site to another and this can take a bit of time. We want the DueDate to reflect when we mark the book as Shipped, instead of when we first open the request. It would be beneficial if changes to this functionality also improved the client's ability to deal with server addons or workflows that bypass opening the request form, entirely, since those requests can wind up missing the due date on pull slips.
4 votes -
See last opened request
Could there be a way to see a list of the last 5 or so requests that a staff person opened? We sometimes forget to place notes or verify a piece of information before it gets routed to the next step. Titles or usernames are not always remembered correctly to find the request again. Even just the last request opened would be helpful.
9 votes -
Allow for staff to login to the ILLiad client via LDAP or SSO
From customer: If we could automatically/programmatically create Staff User accounts in ILLiad and have the option for them to authenticate via LDAP to the ILLiad client, that would be really convenient. (Or if there was a Single Sign-On option that used the computer's Windows credentials to authenticate staff users).
4 votes -
Consistency with overdue notice schedule settings & disabling notices
Currently LendingReminderDaysBeforeOverdue and BorrowingingReminderDaysBeforeOverdue adding value of 0 will disable lending reminders. However, in the other keys for scheduling the overdue notices, a 0 value will send the notice on the day the item is overdue.
It would be helpful if these keys worked the same way and all allowed the ability to disable the notice if you want to send less than three notices with the automated service.
5 votes -
Make a library's loan period visible on the borrowing holdings screen
When creating a holdings list, currently borrowers can see the institution name, days to respond, and fees for lending institutions. It would be nice to see the library's loan period for items in this area.
7 votes -
Modify most requested journal web reports
The current Web Report for Borrowing Most Requested Journals is looking at the ESPNumber to match multiple requests. Whereas, the default copyright query looks at the PhotoJournalTitle field. This causes confusion where there is discrepancy between to the 2 lists. It is also becoming more common to request items from a document provider resulting in a request without an ESPNumber.
1 vote -
Ability to make OCLC borrowing requests from a custom queue
The functions to create an OCLC borrowing request are not available until the request is opened from the Awaiting Request Processing queue. It would be helpful to be able to create OCLC requests from a custom queue eliminating extra steps for processing items that might routed to a custom queue for review.
26 votes -
Support DOCLINE new ALERT when holding potentially owned
Add support for Docline's new feature to show alert when a holding is potentially already owned.
1 vote
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