Allow borrowing articles to deliver immediately via trusted sender and auto bill the default amount to the user
If every user is always charged $x for an article, there is no reason for staff to mediate those. The billing could be added and the article delivered to the user.1 vote
Currently, Checked Out to ILL Staff behaves like a processing queue in the staff client versus like Checked Out to Customer. So Request Sent shows as an option versus the standard options for a checked out item.1 vote
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