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147 results found

  1. Edit notes

    We would appreciate being able to edit the notes once they're in a user record.

    15 votes

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  2. Opening a request should not affect transaction "Changed Date" if nothing changes with request

    When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.

    11 votes

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  3. Import location information from a file without staff mediation

    Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.

    We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…

    15 votes

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  4. Allow web alerts to be reordered after posting

    When a web alert is posted, it automatically shows in the web. When a subsequent alert is posted, it automatically appears below the first posted alert. There is no way to reorder Alerts once posted to show any that are the most important at the top.

    Ex: a site could have several alerts posted about hours, requesting, and an exhibit. Then they need to post an alert about a closure. This alert is the most important, but in order for it to appear at the top of the list, all other current alerts have to be set to expire so…

    8 votes

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  5. Staff would like the option to copy and paste an entire grid from the staff client.

    Staff have been missing this functionality since it was removed in Aeon 3.8 and would like to have it back.

    8 votes

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  6. Option to reassign seat to user without signing out and back in

    Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.

    35 votes

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  7. Populate scheduled date as current date on New Request form in client.

    Currently, when a staff person clicks the New Request for User button in the Aeon Staff Client (from a user record), the scheduled date field is blank. Most sites require this field for a request and find it would be useful to have this field populate when requests are submitted in the client, as well.

    4 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  8. Allow Aeon to ping paging staff to alert them to new requests.

    Right now, our pages need to walk past the computer workstation every 5-10 minutes, interrupting their work, to check whether there are new reading room requests for material. If Aeon could buzz their phones or push a notification through an app when there are new requests, that could allow workers to fluidly work without missing new requests.

    3 votes

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  9. Allow staff to edit multiple requests at once to change one field

    Certain fields would be restricted and not allow bulk editing.

    21 votes

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  10. Way to notify staff via email when a request enters a certain queue

    Some staff rarely use the staff client and it would be good to get an alert to check out a request.

    21 votes

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  11. 20 votes

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  12. 5 votes

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  13. Display settings for low vision staff

    Option to resize fonts, and make the screens more customizable for low vision issues

    19 votes

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  14. Scheduled Date field - option to exclude time /change default time

    When selecting a date in the Scheduled Date field in a client request form, the time currently defaults to 12:00am. If you are selecting today's date to enter a new request, you must also change the time to a valid time (else receive the error "The scheduled date field must be set to a date that is in the future.")

    Is it possible to change the default time to a time that a request would more likely be entered in the client (such as 12:00pm), or to change the default to whatever the current time is? If not, it would…

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  15. 18 votes

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  16. 8 votes

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  17. 10 votes

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  18. 7 votes

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  19. 6 votes

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  20. Add an extra level to User Sign-In (for lockers, keys, etc)

    Would be great to have an additional level of sign in for users above the room level so that we could sign out lockers to users before they are assigned a seat.

    2 votes

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