ILLiad Ideas
143 results found
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Bring Back UNDO Shipped for all requests
Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?
13 votes -
Have Lender Select box consider Odyssey and email addresses too
Atlas support said recently that only the shipping and billing address fields are checked for incoming ILL requests. Libraries often change their contact info. and it would be best if the system is checking for that too in order to avoid outdated Lender records in the Client and misdeliveries
12 votes -
12 votes
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warning when request is open by another user
Enable a pop-up message that would indicate when a request is open by another user
12 votes -
Allow Request Notes to be Edited
I often need to delete notes I have just added to a request because I realize that there is a typo or I want to add to the note. It would be very helpful to be able to just edit the existing note rather than having to delete it and add a new note.
12 votes -
Allow Address number field change
When a new lender address is created, an address number is automatically assigned and that number cannot be changed. Please allow that field to be edited in case we want to re-arrange the order of our addresses. Some addresses are used a lot more often and we want that to be 1 or 2 but cannot right now. Thank you.
11 votes -
Add price to Symbol/days to lend grid instead of hovering for that information.
Having to hover over a symbol to see the cost while in borrowing trying to build a custom string takes extra time. It would be great if the cost could be displayed right next to the days to fill.
11 votes -
Improvement to Borrowing Turnaround Times Report
Currently, the report is generated with Articles, Loans, Overall, and Overall w/ Manually Processed tabs. The Articles, Loans, and Overall tabs are generated with the data of transactions that are automatically processed. What we need is a way to generate this same report with all of the articles regardless of automatic or manual processing (same with loans). With this data being lumped into the Overall w/ Manually Processed tab it is unhelpful when trying to discover total articles or loan turnaround times (not both together).
What is most desired is a way to decide if the report is generated with…
11 votes -
Allow lending staff to set a document type which would modify the due date
For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.
10 votes -
Allow Layout Modification for Queues/Flags that are Currently Empty
It would be great to have some view in the client of all existing queues and flags, regardless of whether they currently have any requests in them, so that layout and customization of categories can be more thorough.
9 votes -
Make ILLiad Web Circulation's Checked out/in message more prominent
The current message saying a book was checked in or out is too similar to the text already on the page, and our students never notice it and get confused as to whether a book has actually been checked out. If it was even just bold, in red, or a little bit larger font, it would stand out a lot more.
9 votes -
Ability to print selected pull slips
Would love to print from different physical locations but need to be able to select which pull slips (or receives, or whatever!) should be pulled for printing, so that you do not disrupt work at another location.
9 votes -
ISSN/ISBN automatically added on "request sent" page
When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.
9 votes -
See last opened request
Could there be a way to see a list of the last 5 or so requests that a staff person opened? We sometimes forget to place notes or verify a piece of information before it gets routed to the next step. Titles or usernames are not always remembered correctly to find the request again. Even just the last request opened would be helpful.
9 votes -
Create an alert to catch Connection Manager hangups.
From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.
Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.
9 votes -
Re-design how RUSH requests are auto-routed and assign service level
Lending to Rush University (Docline symbol ILURUS/OCLC symbol IDL) and every request comes into the Awaiting RUSH Request Processing queue inaccurately assigning a service level to Docline tickets that don't have that service level. Ticket 5397
9 votes -
Allow borrowing items to be checked in by Web Circ if they are awaiting Renewal or Recalled Processing
If items are in the "Awaiting Renewal Request Processing" (including "Awaiting Renewal OK Processing") or "Awaiting Recalled Processing" queues, they should be eligible for checkin via the Web Circ. As it stands, when patrons try to return books that are in one of those queues, they cannot be checked in and require intervention by ILL staff before they can be sent back.
8 votes -
Remove Patron Name Field in OCLC request
When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.
8 votes -
Have the Patron ID number viewable on the request page.
Currently, you can only see the patron's name, address, status, delivery methods on the patron tab in Borrowing. You have to use the "View User" button to access the patron's ID number. This would help eliminate a step when you need the ID number for accessing library accounts and fines in an ILS.
8 votes -
Add Note While Returning Books
When I check items in to return them to their owning institutions, I often need to make a note in the request. Currently I can only do that by opening the request first. It would be nice if I could double-click in the notes field and add the note from the "Borrowing Check Item In" screen.
7 votes
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