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501 results found

  1. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    16 votes

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  2. 3 votes

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  3. ILLiad Event Hook for Borrowing Item Shipped

    Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

    16 votes

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    3 comments  ·  Addons  ·  Admin →
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  4. Docline/ILLiad

    It would be so nice if ILLiad/Docline would integrate better. Processing Docline requests in ILLiad is too much back and forth. it would nice to see a pop-up notification when requests are unfilled in Docline or if it worked like special messages in OCLC.

    3 votes

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  5. Allow API to Add, Remove, and Update records in the UserValidation table

    Stanford U is locally hosted and has a custom job that imports users directly into the Users table. This job will update users based on any change event triggered in the Registrar's database. It creates many users that never end up using ILLiad. We would like a standard method of creating a process that pushes users into the UserValidation table and can update users, regardless of their being in the Validation table or in the Users table.

    8 votes

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  6. Allow API to update existing users

    This is similar to the request to "update user account by pulling user data from org directories via Single Sign on"

    8 votes

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  7. Allow multiple different email templates based on different reasons for Disavowing patrons from Patrons to Clear

    We've had a spate of local users accidentally filling out Proxy forms, as well as unaffiliated users trying to create accounts using the Proxy form. It would save a lot of time and confusion if we could select reasons and different pre-made disavow templates like we can elsewhere in ILLiad

    4 votes

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  8. Expand the borrowing statuses in which patron cannot cancel.

    Not sure if this goes in the web interface. We have some custom queues we use for items that we've already ordered and do not want to have the ability for a patron to cancel. Right now can only specify cannot cancel if item is in the "Request Sent" status.

    2 votes

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  9. Ability to have separate Lending constant data for different formats

    Ability to create separate Lending constant data for different formats. Life for example, only lend a/v for less time than a regular book and renewal versus non renewal. Then when update, click on a drop down menu for the constant data and scan in all items that apply, then process that queue. Then can do other formats the same way.

    5 votes

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    1 comment  ·  Staff client  ·  Admin →
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  10. Phone field in the address book add extension field or allow for more characters

    The current field cannot accommodate phone extensions; they get cut off.

    2 votes

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  11. Provide a tool to map CIP codes for departments for reporting

    https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=55 The Classification of Instructional Programs (CIP) provides a taxonomic scheme that supports the accurate tracking and reporting of fields of study and program completions activity.

    1 vote

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    0 comments  ·  Admin →
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  12. 3 votes

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    under review  ·  0 comments  ·  OCLC  ·  Admin →
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  13. Ability to batch delete notes from a request

    Sometimes, when interacting with different pieces, the system will add hundreds of copies of the same note (usually one every ten minutes) before a staff person catches that it got stuck. Then, these many duplicate system notes make it hard to see actual relevant notes. Currently notes can only be deleted one at a time which is not at all feasible in these cases. It would be great to be able to select multiple notes on a request and delete them at the same time.

    4 votes

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  14. ILLiad stub accounts made when users fail to complete the registration process should be assigned to an NVTGC in use.

    When an ILLiad stub account gets made due to incomplete registration it should not be assigned to a site not in use like "ILL." Allow users to configure what site/NVTGC those stub accounts should be assigned to.

    8 votes

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  15. Allow for payment to CCC via OCLC IFM

    Streamline copyright management by allowing payment of CCC fees via OCLC IFM.

    6 votes

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  16. Adjust API to allow non-boolean values to be posted into the Rush field.

    After working with the developers, it was discovered that the BillingServiceLevel table determines the dropdown options for the Rush field in the Transactions table, but the API can only take Yes or No values when creating a transaction. We would like the API to take the same values that are possible using the web and staff client.

    1 vote

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  17. Printing Multiple Requests from a Queue--Simplify Process

    Ability to select and print multiple requests from a queue without having to navigate through the merge template process. While it is possible to use the Print Selected Requests option from the Process ribbon, the process requires manually opening a template and completing a merge process.

    Ideally, the process would work like other batch printing processes where users are prompted to view/edit a word merge template.

    6 votes

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  18. Create an alert to catch Connection Manager hangups.

    From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.

    Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.

    9 votes

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  19. Remove Patron Name Field in OCLC request

    When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

    8 votes

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  20. Move ILLiad to cloud

    It'd be great to replicate the great ILLiad on the web so that staff can work remotely.

    10 votes

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    1 comment  ·  Admin →
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