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  1. Allow multiple different email templates based on different reasons for Disavowing patrons from Patrons to Clear

    We've had a spate of local users accidentally filling out Proxy forms, as well as unaffiliated users trying to create accounts using the Proxy form. It would save a lot of time and confusion if we could select reasons and different pre-made disavow templates like we can elsewhere in ILLiad

    4 votes

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  2. Expand the borrowing statuses in which patron cannot cancel.

    Not sure if this goes in the web interface. We have some custom queues we use for items that we've already ordered and do not want to have the ability for a patron to cancel. Right now can only specify cannot cancel if item is in the "Request Sent" status.

    3 votes

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  3. Ability to have separate Lending constant data for different formats

    Ability to create separate Lending constant data for different formats. Life for example, only lend a/v for less time than a regular book and renewal versus non renewal. Then when update, click on a drop down menu for the constant data and scan in all items that apply, then process that queue. Then can do other formats the same way.

    5 votes

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    1 comment  ·  Staff client  ·  Admin →
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  4. Phone field in the address book add extension field or allow for more characters

    The current field cannot accommodate phone extensions; they get cut off.

    2 votes

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  5. Provide a tool to map CIP codes for departments for reporting

    https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=55 The Classification of Instructional Programs (CIP) provides a taxonomic scheme that supports the accurate tracking and reporting of fields of study and program completions activity.

    1 vote

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    0 comments  ·  Admin →
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  6. 3 votes

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    under review  ·  0 comments  ·  OCLC  ·  Admin →
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  7. Ability to batch delete notes from a request

    Sometimes, when interacting with different pieces, the system will add hundreds of copies of the same note (usually one every ten minutes) before a staff person catches that it got stuck. Then, these many duplicate system notes make it hard to see actual relevant notes. Currently notes can only be deleted one at a time which is not at all feasible in these cases. It would be great to be able to select multiple notes on a request and delete them at the same time.

    4 votes

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  8. ILLiad stub accounts made when users fail to complete the registration process should be assigned to an NVTGC in use.

    When an ILLiad stub account gets made due to incomplete registration it should not be assigned to a site not in use like "ILL." Allow users to configure what site/NVTGC those stub accounts should be assigned to.

    8 votes

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  9. Allow for payment to CCC via OCLC IFM

    Streamline copyright management by allowing payment of CCC fees via OCLC IFM.

    6 votes

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  10. Adjust API to allow non-boolean values to be posted into the Rush field.

    After working with the developers, it was discovered that the BillingServiceLevel table determines the dropdown options for the Rush field in the Transactions table, but the API can only take Yes or No values when creating a transaction. We would like the API to take the same values that are possible using the web and staff client.

    1 vote

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  11. Printing Multiple Requests from a Queue--Simplify Process

    Ability to select and print multiple requests from a queue without having to navigate through the merge template process. While it is possible to use the Print Selected Requests option from the Process ribbon, the process requires manually opening a template and completing a merge process.

    Ideally, the process would work like other batch printing processes where users are prompted to view/edit a word merge template.

    6 votes

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  12. Create an alert to catch Connection Manager hangups.

    From ticket 887: It would be nice if you could develop some sort of alert to let you know that the server needs to be restarted. By the time I realize anything might be wrong things are already pretty bogged up.

    Maybe something that allows an alert to check Connection Manager with no downloads in 2 or 4 hours or similar. Configurable per site due to volume variation. This would be for when Connection Manager is running but gets hung up for whatever reason and requests do not download from OCLC as they should.

    9 votes

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  13. Remove Patron Name Field in OCLC request

    When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

    8 votes

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  14. Web based ILLiad client

    It'd be great to replicate the great ILLiad on the web so that staff can work remotely.

    11 votes

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    1 comment  ·  Admin →
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  15. Update user account by pulling user data from org directories via Single Sign on

    Ability to update user account real time by pulling more metadata from organization directory during each user login.

    4 votes

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  16. Borrowing Billing by department

    Billing by Department, in addition to individuals, by Department.

    3 votes

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  17. Have the Patron ID number viewable on the request page.

    Currently, you can only see the patron's name, address, status, delivery methods on the patron tab in Borrowing. You have to use the "View User" button to access the patron's ID number. This would help eliminate a step when you need the ID number for accessing library accounts and fines in an ILS.

    8 votes

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    1 comment  ·  Staff client  ·  Admin →
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  18. 10 votes

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  19. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    35 votes

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  20. Title in Borrowing Check In from Lending Library

    From the Check In from Lending Library screen you can update most of the information before checking in. For some reason you can't currently change the title without opening the request. This causes any changes that have been made to the request (due date, restrictions, special notes) to be lost. I need to change the title regularly to remove notes to the lending library that we often put in the title field. Being able to delete these notes from the Check In from Lending Library screen would be very helpful!

    3 votes

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