ILLiad Ideas

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  1. ILLiad Aeon integration: send scan files back to ILLiad for request fulfillment

    We use ILLiad to Aeon integration to facilitate Special Collections scanning for ILL lending. When we send a scan request via ILLiad to Aeon, we would like the ability for Aeon to pass the .pdf back to ILLiad for request fulfillment. Currently, Aeon staff have to email the .pdf to ILL staff in order for the file to get uploaded to ILLiad for ILL delivery. This would be similar to the Ares/ILLiad integration: we pass scans to ILLiad from Ares for scanning fulfillment through OpenURL.

    5 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to display and update user information on a transaction/request form

    Recent issues with COVID 19 are increasing use of the "mail to address" workflow for home delivery. It would be helpful for users to be able to view their address and other user information from the request form should it need to be updated.

    1 vote
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  3. Allow deletion of unmatched electronic delivery

    Sometimes items with a status of Delivered to Web will reroute back into electronic delivery. The item is then stuck in the "No ILL Lender Match" box and can't be be deleted or permanently rerouted back to Delivered to Web. Each time this happens OCLC support has to manually delete the transaction. ILL staff should have the ability to delete. Or, the bug that reroutes transactions back into electronic delivery needs to be patched.

    1 vote
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  4. DKIM support

    ILLiad needs support for DKIM and to allow configuration to differentiate From addresses and Reply-To addresses to prevent ILLiad messages from going to SPAM.

    1 vote
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow WebAlerts to be set based on User LoanDeliveryMethod

    WebAlerts can currently be set by a number of useful keys, like DeliveryLocation (which NVTGC code a user has set as pickup location).

    Like many libraries, we are greatly increasing mail to home options due to COVID-19, and the majority of our classes being remote in the fall, and are using Users.LoanDeliveryMethod.

    I'd love to be able to give special messages to patrons depending on whether they have marked LoanDeliveryMethod MailToAddress or HoldForPickup. For those being mailed, I want to remind them to update their address; for those picking up, there may be changes iin hold shelf protocol.

    Thanks for…

    1 vote
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  6. Reprints Desk addon monitor Awaiting Unfilled

    Would like the Reprints Desk Addon(s) to automatically
    pull items from Awaiting Unfilled Processng & cancel the OCLC request if filled by RD.

    1 vote
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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support borrowing patrons sending items directly back to lending library

    Implement an option to make a shipping label for the patron send the item directly back to lending library and supporting workflows and updates in ILLiad.

    1 vote
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  8. Easy Article Request Submitting for Users using DOI or PMID in ILLiad Web Client

    If a user has a PMID or DOI they could insert that number or URL into a field when requesting an article. Once the number/URL is in the correct field it would automatically fill in all the needed citation information so they do not have to. A users that may not know how to use the automated database search and fill ILLiad request may like this feature. Also the user that has many request that need to be placed.

    12 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Do not move completed requests to Cancelled by ILL Staff when disavowing users

    When a user is disavowed, it makes sense to cancel all outstanding requests so that they are not processed. It does not make sense to move completed requests (in queues Request Finished or Delivered to Web) to Cancelled by ILL Staff. This skews statistics.

    18 votes
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  11. staff password complexity description

    Add a field to the StaffPasswordComplexity field to allow a plain text description of the regular expression. A user should able to view what the password requirements for staff passwords are without having knowledge of regular expressions.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. In-library use option for checking-out and checking-in items in Web Circ

    Could you provide a Web Circ option for checking-out and checking-in in-library use items multiple times for a patron? Currently, we don't have an electronic means of tracking when an in-library use item has been removed from our ILL pick up shelf or is being consulted by our patrons.

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. API method to get requests based on other parameters besides User

    Extend the Web API to include methods that will return data of requests made on parameter like RequestType and RequestDate. This would enable the interfacing of ILLiad data with other database systems.

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. ILLiad Lending scanning display email of borrower

    In the lending scanning window, display the email address of the borrower. When sending via Article Exchange it isn't always known if the email address is filled out in the address book. If the email address is not in the address book, the article does not get delivered.

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Preferred Name Fields in the ILLiad Patron Record

    Currently ILLiad has Last Name and First Name fields in the patron record, but other databases on our campus, including our ILS, have the additional fields of Preferred First Name, Preferred Middle Name, and Preferred Last Name. It would be great if ILLiad would add these fields.

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Deliver accessible PDFs via Odyssey--i.e. run PDFs through software to OCR before delivery

    Our campus wants us to deliver accessible PDFs for faculty who post files online for classes. Many libraries scan as images and deliver via Odyssey as part of the scanning process. They don't have opportunity to OCR files before delivery.

    127 votes
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    22 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. BI for Illiad similiar to BI for Aeon and Ares

    It would be good to have BI reporting for ILLiad like Aeon and Ares.

    2 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Auto update for Custom Groups

    Auto update of Custom Group when using exact name of the OCLC Group Access Capability (GAC), such as ACOV. Manually adding individual codes for all of us seems redundant.

    2 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to push through renewals on the lender side, singularly and in bulk.

    Ability to push through renewals on the lender side, singularly and in bulk. Borrowers should be notified of the new due date.

    3 votes
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  20. Enable an end of semester due date change function

    It would be great if I could, through the Customization Manager or the client, set a Due Date Override so that I could make everything due before the end of the semester for specific patron groups (Undergraduates go far away over winter break and don't give their stuff back, but Staff are here year round)

    11 votes
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