ILLiad Ideas

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  1. automated email confirming return via Web Circ

    When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.

    6 votes
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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    26 votes
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    6 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Maintain updates with Rapid and update to current Rapid API

    Continue to work with Rapid and keep API up to date to allow Rapid & RapidR enhancements to work with ILLiad.

    54 votes
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    3 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
  4. Limit Number of Library Symbols added to the Lending String with Custom Holdings

    Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.

    Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.

    5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integrate WSILL IFM Refund in ILLiad

    WSILL allows libraries to initiate refunds when erroneous charges are applied. Now that Undo Shipped is not an option for IFM requests, this functionality is needed.

    9 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. One result per TN in custom search

    There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add additional Result Mapping options for Z39.50

    It would be nice if there were one or two more fields where data grabbed via Z39.50 could be imported into ILLiad. In particular, "Item Num" would be an ideal place to hold a barcode, rather than having to concatenate it to a different value (as described here: https://support.atlas-sys.com/hc/en-us/community/posts/360006750353-Finding-Importing-the-Barcode-Field).

    1 vote
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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
  8. Include ability to batch update records

    I realize that this could be very dangerous and should be locked down behind something like the database manager, but having the ability to batch update records (transaction, user, lender, etc) in ILLiad would be a huge time saver. There are times when local data or workflows change, and the ability to change more than one record at once would open up a lot of possibilities.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  9. A key to determine if request auto opens (or doesn't) when it's the only item in a queue.

    I would like to be able to control if a request will automatically open when searched or when a queue of one is displayed.

    Primarily, I want to be able to STOP the request from opening automatically. Many times we search for an item to see info, or route to an active status, and auto opening just slows down our ability to do this as we wait for the request to render.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

    43 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    12 votes
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    4 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add a way to reveal what you type in the password change box

    Add a way to reveal what you type in the password change box so staff can make sure they have typed in what they think they've typed in.

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  13. It should be an option to allow staff to close out of the "password change" window.

    It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make the "Save" button larger on request screens

    Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    45 votes
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    5 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Overdue Workflow Enhancement

    Add option set a time to auto-route extremely Overdue requests (e.g. those which have received notice 3 + 30 days) into a custom queue indicate that the item is lost and an invoice needs to be created.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add ability to track sent email copies by template

    It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.

    1 vote
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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  18. Eliminate extranneous shipping labels for multi-piece loan transactions

    For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

    33 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Change or remove Awaiting Secondary Label Printing process

    Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    43 votes
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    3 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
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