Please develop an ILLiad app for iOS on iPad. It would greatly ease some of the difficulties our workers have doing their job remotely.

Enhance EDU to allow multiple copies (using Automode) to process files from the same scanned file folder for different nvtgc sites. Currently the EDU reads through all scanned files in a folder and when more than one EDU is running it can lock the file causing errors for the other EDUs trying to process that file.

We have some files that get quite large when delivering PDFs. We would like to parse these out - call them chapters or parts. unfortunately, Illiad has the restriction of a single file per TN. We would like the option of being able to upload multiple files per TN, so that when batch loading, all files with the same TN would be attached to the transaction (think TN018765a,TN018765b,TN018765c all being attached to transaction TN018765)

Most other ILLiad screens allow exporting data to Excel. Adding the option to the Submit Copyright Orders screen so we could more easily investigate titles we're borrowing high amounts of, along with the actual current publisher fees in CCC prior to submitting the order would be very helpful

In the Staff Manager, please adjust the granularity of the Copy Layout & Grid Settings by Borrowing, Doc Del, and Lending. If I make major changes to the Borrowing layout, I'd like to be able to copy those changes to the relevant student employees & staff, but not overwrite their layouts in DocDel and Lending. It would be very helpful if we could indicate which layouts to change and which to retain in these different areas of ILLiad.

Recent issues with COVID 19 are increasing use of the "mail to address" workflow for home delivery. It would be helpful for users to be able to view their address and other user information from the request form should it need to be updated.

Remove step of manually checking for OCLC "Returned" status before generating overdues. it would be helpful if the automatic process included checking the OCLC status before sending it off and not sending for items in Returned status.

Sometimes items with a status of Delivered to Web will reroute back into electronic delivery. The item is then stuck in the "No ILL Lender Match" box and can't be be deleted or permanently rerouted back to Delivered to Web. Each time this happens OCLC support has to manually delete the transaction. ILL staff should have the ability to delete. Or, the bug that reroutes transactions back into electronic delivery needs to be patched.

Because a user selects a site in the Home ribbon, it is not clear that tabs and configurations made for Z39.50, Notification Templates Server Addons and DSP apply to all sites.

This used to be more clear when these options were available at the Ribbon level.

It would also be helpful to remove the ILL selection option from the Home ribbon for Shared Server installations to avoid confusion when editing key and table entries.

Ability to push through renewals on the lender side, singularly and in bulk. Borrowers should be notified of the new due date.

Add a prompt or warning when an item which has multiple pieces is updated to Mark Returned in Web Circ so that staff are alerted to the fact that more than one items should be returned with that request.

Book chapter requests use the incorrect custom holdings path; they pull from OCLCILLLoanHoldingsPath instead of OCLCILLArticleHoldingsPath, but the latter is the correct path.

Extend the Web API to include methods that will return data of requests made on parameter like RequestType and RequestDate. This would enable the interfacing of ILLiad data with other database systems.

Add the ability to export of list of staff user from the staff manager similar to functionality available in Ares

We use ILLiad to Aeon integration to facilitate Special Collections scanning for ILL lending. When we send a scan request via ILLiad to Aeon, we would like the ability for Aeon to pass the .pdf back to ILLiad for request fulfillment. Currently, Aeon staff have to email the .pdf to ILL staff in order for the file to get uploaded to ILLiad for ILL delivery. This would be similar to the Ares/ILLiad integration: we pass scans to ILLiad from Ares for scanning fulfillment through OpenURL.

If a user has a PMID or DOI they could insert that number or URL into a field when requesting an article. Once the number/URL is in the correct field it would automatically fill in all the needed citation information so they do not have to. A users that may not know how to use the automated database search and fill ILLiad request may like this feature. Also the user that has many request that need to be placed.

ILLiad needs support for DKIM and to allow configuration to differentiate From addresses and Reply-To addresses to prevent ILLiad messages from going to SPAM.

Would like the Reprints Desk Addon(s) to automatically
pull items from Awaiting Unfilled Processng & cancel the OCLC request if filled by RD.