The final step in this Addon should be the removal of the bib record when held item is returned (Checked-in) or when due date is reached (if the item on Hold is not picked up by the patron).

Currently document delivery requests aren't hooked up to CCC, so we cannot submit CCC payments for doc del requests via ILLiad, and instead have to manually log into the CCC via a browser and manually input the requests for which we are paying copyright fees. It would be helpful if doc del requests could follow the same workflow as borrowing requests for the CCC integration.

Staff would like to use the ILLiad Client to cancel Rapid borrowing requests that have yet to be marked as Shipped by a Rapid lender.

We would like to see improvements to the ILLiad search results webpage. These improvements would benefit all users, but particularly those users with a large number of requests or lengthy user history. Some suggestions provide by users:

A method to reorder results in ascending and descending order.
A method to limit/filter results by various values, such as Document Type.
A method to limit/filter results by date received and/or date finished.
A method to sort requests alphabetically, such as by title or author.

Thanks!

We know this exists in the Aeon staff manager, but don’t see a way to do so in ILLIad. This is a functional gap between the two products.

We would like to be able to display the Description field in the columned display. We find it useful when reviewing staff accounts in order to address staffing changes, etc.

If an item gets to the stage of "very overdue" in ILLiad and then the item is renewed, I've noticed that ILLiad's auto-reminders stop going forward. It would be nice if they continued to be sent, adjusting for the new due date, regardless of the previous overdue history

If items are in the "Awaiting Renewal Request Processing" (including "Awaiting Renewal OK Processing") or "Awaiting Recalled Processing" queues, they should be eligible for checkin via the Web Circ. As it stands, when patrons try to return books that are in one of those queues, they cannot be checked in and require intervention by ILL staff before they can be sent back.

The ILLiad scanning interface already allows use of a Quick Scan Key to initiate a scan, but it's highly cumbersome to still mouse into Settings and switch the dropdown back and forth between B&W, grayscale, and RGB within a request. Could you create a functionality so that staff can program keyboard function keys for each of those color settings and easily switch between them when scanning?

We have a custom CNAME that we redirect when we replace a server so that we don't have to update links. It would be so much easier if we could use that instead of the IP Address in Customization Manager when configuring Odyssey and ISO so that we don't have to go in and update it when doing a server replacement.

Some libraries have been migrating away from Worldshare and Illiad, but would like to remain connected to their ILLiad partners using ISO ILL via Illiad.

It would be helpful for ILLiad libraries to have settings within the customization manager that help manage borrowing request information sent to these partners--particularly in relation to patron information.

Develop CrossRef as an addon, for when a partial citation is provided without a DOI. An article title search can be conducted in CrossRef; being able to then copy and paste the DOI into the DOI field would helpful. If the article title could somehow be automatically exported to the addon and then the selected CrossRef DOI be imported into the request DOI field, that would be even better!

DOI Resolver

We were formerly with an ILS that could be connected to within ILLiad using the Z39.50 option, but since switching to OCLC WorldShare's Discovery catalog there is no option to be able to search our local catalog within ILLiad. Atlas should consider adding an option for the Discovery tool to be added and work the same way the Z39.50 worked.

Relais FTP process does not allow the inclusion of the ILL Number from Docline requests (I assume OCLC requests either) so the received xml file only has the DocumentID for Sender and Receiver. The Electronic Delivery Process does not match the file to the request on the TN even though it displays in the form. Please enhance to match the received Odyssey file to the request by the TN if the ILL number is not included in the xml file.

Ability to filter notifications under the History > Notification’s page to limit only emails sent to the patron. Right now, this includes all emails sent from ILLiad related to that user's account such as emails that were sent to Acquisitions about purchasing a book.