ILLiad Ideas

How can we improve ILLiad?

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  1. Installing : Default "unchecked" for opening SQL Manager for small point releases

    Would anyone else like to avoid this when doing "small point" updates to clients?

    When we have small point updates for ILLiad the last step in the process opens the SQL Manager window, unless you uncheck a box on the “Finish” screen, it also (sometimes) does not replace the ILLiad icon on the Taskbar.

    For larger updates, full versions, ILLiad usually has a script that skips (or pre-unchecks) that box and also replaces the icon on the Taskbar.

    In cases here, the SQL Manager window opened and not everyone knows what to do with that (some staff, students are thrown…

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Additional location tracking to prevent human error.

    When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to delete and correct pdf - same as tif images

    Ex. Borrower received article on 7/13 and that one was delivered to web, but then they received it again on 7/16 from the same lender. That time it was a duplicate, and it was stuck at 'unmatched' in the OdysseyReceived table in the database, so every time they hit Electronic Delivery it would come in for them to match it and deliver it.

    Usually if a site receives a wrong TIF file that is unmatched, they should use the "delete all" button in the electronic delivery screen in the client. That will change the OdysseyReceived table entry to "Deleted" and…

    3 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unfilled request process not canceling the OCLC request

    Check for any conditionals in the history. If a condition is denied from the last lender, the request will automatically update to unfilled. If the user then immediately creates a new OCLC request from the open request, the process to remove the existing OCLC request will not run. The work-around is to close the request after responding to the condition and open the request from the Awaiting Unfilled Processing queue. This behavior is similar to the Awaiting Request Processing queue where the options to create an OCLC request will only appear if the request is opened from the queue.

    https://prometheus.atlas-sys.com/pages/viewpage.action?title=Unfilled+request+process+not+canceling+the+OCLC+request&spaceKey=KB

    9 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  5. Staff don't get notified about blocked users when checking in items

    It also doesn't tell staff that a user was automatically unblocked after returning overdue items.

    18 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Scan button too close to Article Exchange button leading to missends

    Scan button too close to Article Exchange button leading to missends

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add a field to designate a person's honorific or title, such as "Dr." or "Ms."

    Add a field to designate a person's honorific or title, such as "Dr." or "Ms." ticket 5713

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  8. ILLiad / Aeon integration - request type would transfer from ILLiad to Aeon automatically

    The request type (Loan or Photoduplication) should transfer automatically from ILLiad to Aeon. ILL staff should not have to select that again when transferring the request to Aeon.

    3 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Want to print Borrowing Notes specifically on a lending request

    Site would like a way to print the Note or a way to select what notes to print. The problem is that the Borrowing Notes show up first, but other notes show up after that. They want the Borrowing notes to show up on the Print template, but because the Borrowing Notes are not the last note, it does not show up on the Pint template. It would also nice to just have a field called Borrowing Notes and print that.

    4 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make OpenURL smarter to ignore possible blank values

    If a string has a blank value for a field, skip using that field in favor of a later one that does contain a value.

    2 votes
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    0 comments  ·  OpenURL  ·  Flag idea as inappropriate…  ·  Admin →
  11. Strip carriage returns out of email subject before sending

    If an email subject has a field that creates carriage returns (like title), it's failing to send. The carriage returns could be stripped out before sending to avoid errors.

    4 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  12. Would like a way to automate the resend request process

    Currently, staff have to send an email to the lending library to request a resend. ILLiad doesn't necessarily know that the item has been resent and the original document conflicts with the new version. Also, the message itself for a resend is not in ILLiad or Odyssey or any other system.

    23 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  13. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    15 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix the PDF Conversion Failures for resends

    When a patron has looked at an unmediated article receive and notifies us of an incorrect item being received the request gets locked and asking for a resend becomes impossible. Each time we get a PDF Conversion Failed. Please allow patron to view their articles and request a resend of an incorrectly or poorly scanned item.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support for multiple renewal requests by web user

    The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.

    10 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    10 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve normalization of journal titles for copyright searching and counting against rule of five

    Some titles have carriage returns, trailing spaces, and abbreviations that make the rule of five not match. Also, journals change title throughout their run. Should the copyright query count another field like ISSN, OCLC Number, or some other field?

    11 votes
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    0 comments  ·  Copyright  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow lending staff to set a document type which would modify the due date

    For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.

    7 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have OCLC search default to serials *and* internet resources by default for journals

    Many electronic journals are classified as internet resources versus a serial, so both need to be selected in a search

    4 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
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