ILLiad Ideas

How can we improve ILLiad?

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  1. Allow cloned requests to be routed

    Option 1: Add a tracking entry that is created before the routing rule is triggered so that the routing rule can reference the tracking table.

    Option 2: Create a new menu option of Clone and Route that prompts the staff user to pick the new queue.

    4 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. When sending ILLiad requests to Aeon, include the library name and address

    The special collections department likes to know which institution is requesting certain items.

    3 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. When creating new users in the staff client, default to electronic notification options

    Currently, none of the notification check boxes are checked by default on the new user form. Staff have to remember which of the check boxes to check to set a new user to receive all electronic notifications. It would be good to have a setting that made those check boxes checked by default.

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Z39.50 searches to work with servers that don't support unicode

    Several Z39.50 servers don't support Unicode or non-ASCII characters. If the ILLiad title has those characters in it, the search returns no results. It may be necessary to replace characters with their Latin equivalent before searching.

    3 votes
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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow shared server installations to share a RAPID account (similar to sharing OCLC account)

    When downloading new requests, a certain site code would need to be designated as the primary site for receiving those requests. The requests could then be doled out to other ILLiad sites on the server for fulfillment and all would update that same RAPID account.

    2 votes
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    0 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow for custom workflows in reporting

    Some institutions have custom workflows that cause ILLiad custom reports not to work properly for statistics. Ticket #7411 requests that we find a way to accommodate requests not going through "Request in Processing" on the lending side.

    3 votes
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  10. API functionality include renewal requests from patrons

    The ILLiad API is great because patrons can view all their requests local and ILL in one place but this is really read only. It would be very helpful for the API to also allow for renewal requests or to support a renewal request via NCIP.

    2 votes
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  11. Ability to remove loan information from web pages.

    Many libraries take advantage of NCIP integration with their ILS and thus manage loans (due dates and renewals) directly with their ILS, thus patrons are encouraged not to log into ILLiad web pages to perform those tasks. However, there is no easy way to remove or hide that from the web pages.

    1 vote
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Set web session timeout by patron type/status

    From customer: We have a faculty member complaining about the web session. We have it set at 10 minutes since so many of our patrons use shared/pubic workstations. Is there any way to individualize web session times by patron type?

    1 vote
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  13. RapidR

    Include functionality for RapidR in ILLiad.

    8 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remove old training addon from installer package

    The training addon distributed with ILLiad 8.7 is obsolete. Need to remove it from the installed files.

    1 vote
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  15. Authentication - allow for multiple ldap sources and queries.

    Request to allow the Customization Manager to make more than one LDAP query and point to more than one Active/Directory.

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Client fields for Transaction vs Database Fields - all should be available

    There are several fields in the Transactions table of the ILLiad database that show up on the Borrowing Request form, but not on the Check in from Lending Library form, or vice versa. Examples: "Priority Shipping" shows up on Borrowing Request form, but not Check In form "Handle With Care" shows up on Check In form, but not Borrowing Request form. These items also do not show up on the list of fields available when customizing form layouts. Is there another way to add them to a form? If not, is there a reason for this inconsistency?
    User would like…

    4 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. ILLiad / Aeon integration - reduce clicks by streamlining processes

    It would be ideal if when Aeon staff cancel an Aeon request received from ILL / ILLiad the request would also auto-cancel in ILLIad as well, so the ILL staff would not have to cancel once more.

    2 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow the document type to be set on default ILLiad web forms

    Use case: A library would like to offer the option for patrons to request a loan in ebook format and process through the Occam's Reader addon. We have set this up as an option with an Item Info field currently, but it would be helpful to be able to use Document Type where this info seems to live more naturally. The other workaround considered was changing the default loan form for GenericRequestLoan but this seemed like a lot of extra work (include_menus, OpenURL Mapping, Validation, etc.) just to add a new value. So if we ever get to make changes…

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow ILLiad to receive a renewal request once it has been requested in ILS, so that ILLiad can request the renewal from the lending library

    If items from other libraries are checked out to users in the ILS, when that user places a renewal request, ILLiad needs to know about it so it can ask the lending library for a renewal.

    2 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  20. Default setting for Accept non-English Set on User Record

    Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user

    via Site Visit with WVU

    0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
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