ILLiad Ideas

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  1. Bring back the autofill when typing in notes

    ILLiad used to autofill notes that had already been used in the current session. You could just type the first few letters and the note would come up.

    2 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adjust API to allow non-boolean values to be posted into the Rush field.

    After working with the developers, it was discovered that the BillingServiceLevel table determines the dropdown options for the Rush field in the Transactions table, but the API can only take Yes or No values when creating a transaction. We would like the API to take the same values that are possible using the web and staff client.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the ability to anonymize ILLiad transactions

    There have been requests for a tool to allow sites to anonymize ILLiad transactions similar to the old break the user link scripts. Would like to be able to preserve stats while maintaining confidentiality for patrons.

    7 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adjust note fields to fit content

    I always have to adjust the column width of the notes in ILLiad so that I can actually read the notes. ILLiad should adjust the width automatically to fit the content so that the Note Date and Added By fields are only wide enough for that data and the actual Note field is wide enough to allow staff to read the notes. Specifically I need to look at the notes when returning borrowed items, but this feature would be helpful on every screen.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove editing options for admin Lending and Unmatched user accounts.

    Johns Hopkins had a mishap where the Lending user for one of the shared server sites had its NVTGC changed in the Location dropdown in the Staff Client. This moved all of the site's Lending requests into the other site's view. Perhaps we could consider removing the ability to edit the "Lending User" accounts and the Unmatched accounts.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Re-design how RUSH requests are auto-routed and assign service level

    Lending to Rush University (Docline symbol ILURUS/OCLC symbol IDL) and every request comes into the Awaiting RUSH Request Processing queue inaccurately assigning a service level to Docline tickets that don't have that service level. Ticket 5397

    7 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support automatic / silent installation of the ILLiad client

    Please provide a .msi installer to allow modest customization and easy silent installation via different system management systems e.g. AD, SCCM, KACE, etc.

    1 vote
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. ILLiad / Aeon integration - ability to send a note with the request

    When sending a request from ILLiad to Aeon, we can only send the request and information in the fields. It would greatly improve communication if we could add a Note to the request when sending it (similar to a Conditional or Cancellation message).

    1 vote
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  9. Installing : Default "unchecked" for opening SQL Manager for small point releases

    Would anyone else like to avoid this when doing "small point" updates to clients?

    When we have small point updates for ILLiad the last step in the process opens the SQL Manager window, unless you uncheck a box on the “Finish” screen, it also (sometimes) does not replace the ILLiad icon on the Taskbar.

    For larger updates, full versions, ILLiad usually has a script that skips (or pre-unchecks) that box and also replaces the icon on the Taskbar.

    In cases here, the SQL Manager window opened and not everyone knows what to do with that (some staff, students are thrown…

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Additional location tracking to prevent human error.

    When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to delete and correct pdf - same as tif images

    Ex. Borrower received article on 7/13 and that one was delivered to web, but then they received it again on 7/16 from the same lender. That time it was a duplicate, and it was stuck at 'unmatched' in the OdysseyReceived table in the database, so every time they hit Electronic Delivery it would come in for them to match it and deliver it.

    Usually if a site receives a wrong TIF file that is unmatched, they should use the "delete all" button in the electronic delivery screen in the client. That will change the OdysseyReceived table entry to "Deleted" and…

    3 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unfilled request process not canceling the OCLC request

    Check for any conditionals in the history. If a condition is denied from the last lender, the request will automatically update to unfilled. If the user then immediately creates a new OCLC request from the open request, the process to remove the existing OCLC request will not run. The work-around is to close the request after responding to the condition and open the request from the Awaiting Unfilled Processing queue. This behavior is similar to the Awaiting Request Processing queue where the options to create an OCLC request will only appear if the request is opened from the queue.

    https://prometheus.atlas-sys.com/pages/viewpage.action?title=Unfilled+request+process+not+canceling+the+OCLC+request&spaceKey=KB

    9 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  13. Staff don't get notified about blocked users when checking in items

    It also doesn't tell staff that a user was automatically unblocked after returning overdue items.

    18 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scan button too close to Article Exchange button leading to missends

    Scan button too close to Article Exchange button leading to missends

    3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add a field to designate a person's honorific or title, such as "Dr." or "Ms."

    Add a field to designate a person's honorific or title, such as "Dr." or "Ms." ticket 5713

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  16. ILLiad / Aeon integration - request type would transfer from ILLiad to Aeon automatically

    The request type (Loan or Photoduplication) should transfer automatically from ILLiad to Aeon. ILL staff should not have to select that again when transferring the request to Aeon.

    3 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Want to print Borrowing Notes specifically on a lending request

    Site would like a way to print the Note or a way to select what notes to print. The problem is that the Borrowing Notes show up first, but other notes show up after that. They want the Borrowing notes to show up on the Print template, but because the Borrowing Notes are not the last note, it does not show up on the Pint template. It would also nice to just have a field called Borrowing Notes and print that.

    5 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make OpenURL smarter to ignore possible blank values

    If a string has a blank value for a field, skip using that field in favor of a later one that does contain a value.

    3 votes
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    0 comments  ·  OpenURL  ·  Flag idea as inappropriate…  ·  Admin →
  19. Would like a way to automate the resend request process

    Currently, staff have to send an email to the lending library to request a resend. ILLiad doesn't necessarily know that the item has been resent and the original document conflicts with the new version. Also, the message itself for a resend is not in ILLiad or Odyssey or any other system.

    24 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  20. Strip carriage returns out of email subject before sending

    If an email subject has a field that creates carriage returns (like title), it's failing to send. The carriage returns could be stripped out before sending to avoid errors.

    4 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
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