Angela Mott
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An error occurred while saving the comment An error occurred while saving the comment Angela Mott
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Another Example: If the PDFs are saved in the same location as the WebPDFPath key, then when they're imported into the scanning form, they cannot be sent out and overwrite the files in that location.
Workaround: Save the PDFs into another folder and then they should be able to import and send.
An error occurred while saving the comment Angela Mott
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Example: If the PDFs are scanned into the c:\program files (x86)\illiad\elecdel folder, then when they're imported into the scanning form they cannot be sent out.
Workaround: Save the PDFs into another folder and then they should be able to import and send.
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7 votes
An error occurred while saving the comment Angela Mott
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We would like to see some improvement in the logging done by the Electronic Delivery Utility (EDU), including saving it to a txt file so past sends can be verified after the EDU is closed or if it crashes. We want a line in the log for every file in the folder whether ILLiad can do anything with it or not. Right now some files that fail to send are logged, but others do not show in logs at all. We see a backlog of files that haven't been able to send get stuck in the folder where the PDFs are scanned for the EDU, but while some of them generate a line in the logs (for being an invalid file, or not in the right status), others that seem to have the same issues, do not log. #24449
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9 votes
An error occurred while saving the comment Angela Mott
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We’d like to have the function when user submitted a new ILL request, the ILLiad system will return a standard email to let user know the request is well received.
Some of the users might want to get this automatic email.
Ticket #23776Angela Mott
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1 voteAngela Mott
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4 votesAngela Mott
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3 votesAngela Mott
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An error occurred while saving the comment Angela Mott
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You also cannot add any note text or an asterisk to indicate that it is required for the LoanPeriod field.
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7 votesAngela Mott
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2 votesAngela Mott
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15 votes
An error occurred while saving the comment Angela Mott
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Working with an Ares site who does CourseUser loads and has CourseCreationEnabled turned on, we found that the CourseUser load had added all of the WINTER2019 courses before the WINTER2019 entry had been added to the Semesters table in the Customization Manager. So since that semester hadn't been there, the load had tried to pick the best choice just based on the start and stop dates, but of course that was the wrong one. This required us to run several queries to isolate the right courses (luckily none had items yet) and edit them to have the correct semester. If the CourseUser load had the ability to overwrite the Semester field in the Courses table when it ran, they could just have run another course user load after adding the semester to the Semesters table and it would have fixed it.
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2 votesAngela Mott
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6 votesAngela Mott
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19 votes
An error occurred while saving the comment Angela Mott
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related, it would be good to hear more from sites that would like this feature for students too.
At the Access Services 2017 conference it came up that some sites also wanted the ability to email all students, but there was some discussion about the announcements/alerts feature on the web pages and confusion how/why an “email all students” feature would be used.An error occurred while saving the comment Angela Mott
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At the Access Services 2017 conference these were brought up:
Want the ability to mass email all instructors from the client, and limit by:
o All instructors w/ something on Reserve NOW
o All instructors PERIOD
o Limit by Media Type /Document type (ex. just everyone with video, etc.)
o Limit by Processing Site -
9 votes
An error occurred while saving the comment Angela Mott
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Examples of possible info in these reports:
o List everything the instructor had on reserve along with usage counts for each
o Physical Items often circulate via the ILS, so may need to look at “clicked on” to count theseAngela Mott
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5 votes
An error occurred while saving the comment Angela Mott
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At the Access Services Conference 2017 it was brought up that sites with multiple processing and pickup locations would like to be able to easily get location-specific stats.
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13 votesAngela Mott
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An error occurred while saving the comment Angela Mott
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This also came up as a request at the Access Services Conference in 2017.
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10 votesAngela Mott
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6 votesAngela Mott
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1 voteAngela Mott
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Another Example: Because the PDF files are locked when they are opened in the client, they cannot be cleaned up and removed from the ElecDel folder on the client workstation afterwards. Sometimes this will popup an error too. The PDF was delivered ok, but the PDF file gets left behind in the c:\program files (x86)\illiad\elecdel folder and if there are too many files in there it can cause problems, up to and including crashing the ILLiad client.
Workaround: set a reminder to go in and manually delete any files in the c:\program files (x86)\illiad\elecdel folder and the c:\program files (x86)\illiad\elecdel\backup subfolder on a regular basis so that they don't build up too much.