233 results found

1. Group items by title for hard copies to shorten list for web users

   On the course info page, if a title has multiple physical copies available on physical reserves, that list of the title is cumbersome. If they could automatically group by the title, and expand to show each ItemID, that would make the list easier to navigate.

   Reordering of items that is possible by instructors would have to take this into account.

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2. Show cancelled items in a different color in the grid
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3. Way to easily set multiple grid layouts in staff client

   Currently you have to set each one up and there isn't a way to copy those settings from one grid to another.

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4. Report showing which staff have processed which items

   Check the tracking to see which staff usernames touched it. Do they need to know how long that staff person took?

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5. New addon suggestion

   We thought maybe an addon to search the library catalog (we use OMNI as OPAC and ALMA as our library management system at Brock) from within the Ares Client, and then an import button that would bring in the citation information and the call number and shelf location to the item record would be great! Ares doesn't have such functionality right now, but Ares has similar addons for some of its other products, so maybe this could be a good idea for Ares.

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6. Deep links and cloning to subsequent semesters

   We would like deep links to Ares content which are imbedded in Canvas modules outside of reserve (pages, syllabi, etc.), to continue to work in Canvas in subsequent semesters if the course/items are reactivated in Ares for subsequent semesters. Canvas administrators have said that faculty would love this feature so they don't need to recreate the deep links for the same course/items each semester.

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7. Add file size to the grid

   It would be nice to have "file size" added to grids. Sometimes professors or staff provide PDFs that are extremely large. It would be nice to sort for these to be able to replace them with reduced size PDFs. This is helpful for students (to not have to download such huge files) and for database management. Thank you!

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8. SAML configuration in Ares

   Implement SAML in Ares like ILLiad 9.2 SAML features.

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9. Include submission date in Items table

   It would be nice to include the submission date as a field in the Items table. Currently, this is only a field in the History table and cannot be displayed in the results table when you run a search

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10. Have a mechanism for handling LMS course merges, particularly when combined with course and user loads

    This issue seems to affect every site that uses an LMS, but it becomes particularly problematic when users are also allowed direct access to the Ares web and when course and user loads are being used. This example was written out for Kent State to explain the problem they're facing when courses are merged in Canvas.

    Scenario:

    John is an instructor and is teaching Course 101. This course has two sections, A and B. Jack and Jill are students. Jack is enrolled in section A. Jill is enrolled in section B. This information is provided to Canvas through a data feed. That same data is used to generate a feed that is sent to the Ares server. Canvas and Ares both recognize that A and B are unique "course entities". When Jack logs into Canvas and navigates to course 101, he sees data that has been uniquely associated with section A. When Jill does the the same, she sees data that's been set up for section B and does not see what Jack sees, because section A and section B are distinct, even if they maintain the connection of having an identical "parent" course. This distinction between A and B is passed through to Ares, allowing instructors to have completely separate reserve lists for section A and section B.

    The data feed that has been sent to Ares also illustrates this separation between section A and section B. Section A has been given its own course in Ares, called CourseA, and section B has its own course, CourseB. There is no data link within Ares that suggests a relationship between CourseA and CourseB.

    The file sent to the Ares web server that contains data about courses, Courses.txt, has two separate entries for these sections.

    CourseA
    CourseB
    

    CourseUsers.txt has separate entries for the instructor for both courses. If we verbalize the data is would be something like:

    John has instructor-level permissions for CourseA.
    John has instructor-level permissions for CourseB.
    Jack has student-level permissions for CourseA.
    Jill has student-level permissions for CourseB.
    

    Providing this information directly to Ares allows students and instructors to access Ares outside of Canvas (amongst other things). This means that Jack can directly log into your Ares web pages and he will have access to CourseA. Jill can log in and see CourseB. John the instructor logs in and sees CourseA and CourseB.

    Then John decides section A and section B are similar enough in Canvas that he shouldn't need maintain them separately. Instead, he wants all of the students to just see one big happy Course 101. John enters into section A and selects a merge. Section B is archived. Jack will continue to see section A when he logs in and selects Course 101. Jill will now ALSO see section A when she clicks on Course 101 in Canvas.

    While all of this is happening, Ares continues to receive the original data feed that says that Jack is in CourseA, Jill is in CourseB, and John is the instructor for two separate courses. Here's what happens to our three friends.

    Instructor John clicks on the only Ares link now available to him from Canvas, which was within section A (because section B is no more) and is taken to CourseA in Ares. Potential issues for John:
        The reserve items that Jack had associated with CourseA in Ares might not be the same as what was in CourseB. He asks, "Where are my items?"
        If John navigates to the main menu in Ares (or logs into the Ares web pages directly), he will see that CourseB (section B in Canvas) still exists. He asks, "Why are there still two sections when I merged these?"
        All reserve usage stats for CourseB continue to stay with CourseB. The stats in CourseA misrepresent usage.
    
    
    Jack clicks on the Ares link in Canvas and continues to see the Ares course he has always seen - CourseA.  If Jack logs in directly to the Ares web, he still sees everything's the same. Jack is happy.
    

    Scenario 1 for Jill - which is not great, but not that big of a deal:

    Jill clicks on the Ares link in Canvas and now is added as a new student in CourseA by the LTI config.
        She no longer sees any of her personal tags for items in the course. All items appear as "New" and unread. She asks "Where are my personal tags? Why does it show I didn't see these? If she clicks on a Hot List entry for an item that's a child of CourseB, she will be taken directly into the "deprecated" CourseB, which will likely add to the confusion.
        If Jill navigates to the main menu in Ares (or logs into the Ares web pages directly), she will see two very similar courses. She asks, "Why are there two different versions of the same course?"
    

    Scenario 2 for Jill - this is the ultimate problem with all of this:

    Jill doesn't like to use Canvas and prefers to navigate to Ares using the web pages. She logs in and continues to see CourseB. Jill believes she is happy. HOWEVER - Instructor John has been making changes and adding new items and mandatory readings to CourseA, believing the merge has handled all of this and all of the students are seeing the same thing. She asks, "Why can't I find these assignments and readings?" 
    

    Library staff try to help clean up this problem.

    Staff manually enroll students from CourseB in CourseA and manually add any missing items that were in CourseB and not in CourseA. Jill now sees both courses when she logs in directly to the Ares web. Jill asks "Why do I see two courses?"
    Staff manually delete CourseB. This unfortunately wipes usage data, but Jill logs in and only sees the one course - but it's not the course she expects to see and her personal tags and missing. Her hotlist items that she had saved for CourseB are gone. The overnight load is set to autocreate courses. It automatically recreates CourseB and enrolls Jill. Jill logs in to the Ares web pages and now sees two courses and the one that's familiar to her contains zero items. Jill is confused. She is told that life will be easier if she uses Canvas. She does not want to use Canvas and has been told she does not have to use it. She is not pleased.
    

    This issue seems to affect every site that uses an LMS, but it becomes particularly problematic when users are also allowed direct access to the Ares web and when course and user loads are being used. This example was written out for Kent State to explain the problem they're facing when courses are merged in Canvas.

    Scenario:

    John is an instructor and is teaching Course 101. This course has two sections, A and B. Jack and Jill are students. Jack is enrolled in section A. Jill is enrolled in section B. This information is provided to Canvas through a data… more

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11. Allow editing displayed Instructor for a course via webpages icourseedit.html

    We need a way to allow instructors/proxies to edit the displayed instructor name themselves. Right now it can only be done via the client in the Instructor Name Override field.

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12. Save Customized Grids

    I would like this Aeon feature added to the Ares.
    I am try to Save the grid customization I have created:

    "Staff users with layout customization permissions can also save grid customizations as .xml files that can be shared with other users and uploaded onto their client forms."

    I want to be able to upload the file to use as my grid in every instance I needed. I want the same grid in each queue and for all my search results. We have 10 queues (or more as we add) and I have to “customize” them from scratch.

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13. Add CurrentStatus to the list of fields available for update in the Bulk Edit feature.ent.

    There are times when I need to review all items in a course, select several from the grid view, and route several to a new status. The easiest way to identify all items associated with a course is by opening the course record and clicking on the Items tab. There is no Route button in this menu and the Bulk Update button, which seems like it should be able to bulk update items to a new status, does not give CurrentStatus as an option. There is no option to search by CourseID from the Course Information Item search on the Home ribbon, so I need to either identify the status of these items from the Course View and then go back to the queues and filter by CourseID or other identifier, or I need to go use the Custom Search for items. These are both too involved for a function that seems it should be a default option. (description created by Kerry Keegan after discussion with Western University staff member)

    There are times when I need to review all items in a course, select several from the grid view, and route several to a new status. The easiest way to identify all items associated with a course is by opening the course record and clicking on the Items tab. There is no Route button in this menu and the Bulk Update button, which seems like it should be able to bulk update items to a new status, does not give CurrentStatus as an option. There is no option to search by CourseID from the Course Information Item search on the… more

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14. Add a status bar for instructor uploads

    When instructors upload PDFs for their classes, there is no indication on the web page that their material is being uploaded. The screen just stays as it is until the upload is complete. Instructors with a slow internet connection must wait several minutes with no certainty that the system is responding to their input.

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15. Need to have more than one copyright permission template available

    There needs to be the option of selecting from multiple copyright permission templates when initiating a permission request to a rightsholder. Currently you have to modify the request template any time you send a request for material in a different format (e.g. audio or video files or images). We need to be able to set up multiple templates for different purposes, then select the appropriate template to use at the point where you are sending the request. This should work in the same way as other Ares email templates, where you can select from a list of possible options/pre-formatted emails, before sending.

    There needs to be the option of selecting from multiple copyright permission templates when initiating a permission request to a rightsholder. Currently you have to modify the request template any time you send a request for material in a different format (e.g. audio or video files or images). We need to be able to set up multiple templates for different purposes, then select the appropriate template to use at the point where you are sending the request. This should work in the same way as other Ares email templates, where you can select from a list of possible options/pre-formatted emails,… more

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16. Separate Queues for Workflow - Physical Items vs Digital Items

    In ARES, we currently have 3 staff assigned to manage workflow for Book Chapters/Articles and Print Materials. Currently, all items move into the "Awaiting Stacks Searching" tab without a way to control what items are chosen/sent to the printer so all items are printed and moved which can make it difficult to track (if items aren't moved back, or having to manually note/record which item numbers need to be moved away into a different queue then back).

    It would be useful if there were separate tabs. One tab for "Awaiting Physical Items - In Stacks Searching" and another tab for "Awaiting Book Chapters/Articles - In Stacks Searching". This way the items could be moved, printed and automatically routed to "In Stacks Searching" without any cross over or risk of confusion. It would also make it easier to delegate stacks searching tasks for our students because there would be either a pull physical items list, or a pull for digitization list.

    Any help creating this process would be much appreciated.

    In ARES, we currently have 3 staff assigned to manage workflow for Book Chapters/Articles and Print Materials. Currently, all items move into the "Awaiting Stacks Searching" tab without a way to control what items are chosen/sent to the printer so all items are printed and moved which can make it difficult to track (if items aren't moved back, or having to manually note/record which item numbers need to be moved away into a different queue then back).

    It would be useful if there were separate tabs. One tab for "Awaiting Physical Items - In Stacks Searching" and another tab for… more

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17. Add tracking and history entries for items edited by instructors that have no supply method change

    When items are edited through the web pages there is no reference to the change in the Tracking or History tables. Grinnell College would like this to change, particularly so that when items edited by instructors are re-submitted, they would be subject to checks for routing rule matches. (submitted by Kerry on behalf of customers)

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18. Instructors viewing their own Course Items

    Upon login, instructional faculty could be able to see what materials they have used in previous courses and have the ability to pick and choose which materials they wish to use for which course, and possibly search and clone from other instructors

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19. Allow custom web tables to highlight specific request statuses

    UMBC has a custom queue called "Awaiting Instructor Response" and would find it helpful for the items included in the default tables to to be customizable OR to be able to create new tables and define which fields and statuses are displayed. Being able to group this status into the Awaiting Supply By table or giving it a separate table that could be displayed on ihome.html would help remind the instructors that they had outstanding communication.

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20. Multiple/Customizable Batch Printing Jobs and/or filters

    Princeton assigns courses to particular staff users and that staff user is responsible for pulling items in batches, just for his/her own set of courses. It is an issue for all staff users to place requests in the Awaiting Stacks Searching queue, because printing pull slips would print out slips for other staff members, who might not be ready to print. Using the MSWord filter could potentially remove these slips from the print queue, but the other staff member's requests would still be moved to In Stacks Searching, causing confusion. It would be helpful if there were a way to filter which print slips actually went to the printer, without the others automatically routing.

    Princeton assigns courses to particular staff users and that staff user is responsible for pulling items in batches, just for his/her own set of courses. It is an issue for all staff users to place requests in the Awaiting Stacks Searching queue, because printing pull slips would print out slips for other staff members, who might not be ready to print. Using the MSWord filter could potentially remove these slips from the print queue, but the other staff member's requests would still be moved to In Stacks Searching, causing confusion. It would be helpful if there were a way to… more

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