Aeon Ideas
148 results found
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Specify a hold location in its own field for each item Sites could benefit from a "hold location" field in the Transactions table for each item. When the item is placed on the hold shelf, staff can designate that location (similar to choosing a table when signing a person into the reading room). That value would then display in the grid for all items on hold and would automatically clear when the item was checked back in without staff having to remember to clear it.
6 votesunder review ·
AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Rather than using additional queues or flags, we could create separate customizable functionality to allow you to specify a hold location when you click the Item on Hold button or use the Item on Hold batch process. Would this be an acceptable solution?
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Ability to edit default batch process options We'd love to be able to edit the starting status and end status of the default batch process options (Check Out, Place on Hold, Reshelve Item, Item Reshelved, Item Delivered.) The default batch process rules don't recognize any custom queues, so whenever we process requests with a custom status it triggers a pop-up warning that the status is non-standard. Having to click through the pop-up each time really slows down our workflows.
8 votes -
Adjust request limit logic so that photoduplication requests do not count against request limit. Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.
Sites should have the option to choose whether photoduplication requests count against a patron's limit.
15 votes -
Allow staff to send one email for multiple requests (batch email) Would it be possible to highlight a set of requests from one user, and send a single email to the user?
It would be great to highlight all the requests from each single user at once and then send one collective email to the user.
43 votes -
Opening a request should not affect transaction "Changed Date" if nothing changes with request When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.
11 votes -
Allow Aeon to ping paging staff to alert them to new requests. Right now, our pages need to walk past the computer workstation every 5-10 minutes, interrupting their work, to check whether there are new reading room requests for material. If Aeon could buzz their phones or push a notification through an app when there are new requests, that could allow workers to fluidly work without missing new requests.
3 votes -
Allow web alerts to be reordered after posting When a web alert is posted, it automatically shows in the web. When a subsequent alert is posted, it automatically appears below the first posted alert. There is no way to reorder Alerts once posted to show any that are the most important at the top.
Ex: a site could have several alerts posted about hours, requesting, and an exhibit. Then they need to post an alert about a closure. This alert is the most important, but in order for it to appear at the top of the list, all other current alerts have to be set to expire so…
8 votes -
Populate scheduled date as current date on New Request form in client. Currently, when a staff person clicks the New Request for User button in the Aeon Staff Client (from a user record), the scheduled date field is blank. Most sites require this field for a request and find it would be useful to have this field populate when requests are submitted in the client, as well.
4 votes -
Edit notes We would appreciate being able to edit the notes once they're in a user record.
15 votes -
Staff would like the option to copy and paste an entire grid from the staff client. Staff have been missing this functionality since it was removed in Aeon 3.8 and would like to have it back.
8 votes -
Scheduled Date field - option to exclude time /change default time When selecting a date in the Scheduled Date field in a client request form, the time currently defaults to 12:00am. If you are selecting today's date to enter a new request, you must also change the time to a valid time (else receive the error "The scheduled date field must be set to a date that is in the future.")
Is it possible to change the default time to a time that a request would more likely be entered in the client (such as 12:00pm), or to change the default to whatever the current time is? If not, it would…
3 votes -
5 votes
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Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.
46 votes -
Have option to add fields from ReadingRoomHistory table to the User Record Detail window Have an option to add fields from ReadingRoomHistory table to the User Record Detail tab layout, so that staff can quickly see the last time a user was signed in to a selected Reading Room.
1 vote -
Import location information from a file without staff mediation Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.
We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…
15 votes -
Add an extra level to User Sign-In (for lockers, keys, etc) Would be great to have an additional level of sign in for users above the room level so that we could sign out lockers to users before they are assigned a seat.
2 votes -
Notification for duplicate requests submitted If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.
51 votes -
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