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141 results found

  1. Know if a staff user is no longer signed into the client and route any open requests back to previous status.

    Use the System Manager’s StaffSession processing to identify transactions that are marked as in processing by a user that no longer has the Client open. Then route those back to their previous state to present requests being stranded.

    1 vote

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  2. 2 votes

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  3. Increase flexiblity of the item check out security prompt

    Most sites like this feature but end up disabling it since it gets annoying with all the staff requesting happening in Aeon. Can we enhance this feature to be more flexible? Ideally it would ignore requests from staff since they are never signed into the reading room but still give warnings for patrons not signed in.

    2 votes

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  4. 1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  5. 18 votes

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  6. 1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  7. 18 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  8. Adding an activity under the "Request for" is confusing because it only says Clear Association

    The only button is "clear" but there's no "add" button (you're supposed to double-click the row).

    1 vote

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  9. Move requests from signed in users when they sign out

    Create a customization key to designate the queue

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  10. 7 votes

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  11. 8 votes

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  12. Display settings for low vision staff

    Option to resize fonts, and make the screens more customizable for low vision issues

    19 votes

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  13. 6 votes

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  14. 1 vote

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  15. 2 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  16. Allow staff to edit multiple requests at once to change one field

    Certain fields would be restricted and not allow bulk editing.

    21 votes

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  17. 1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  18. Don't allow two users to be assigned to the same seat

    The system currently allows multiple users to be assigned to the same seat, thus creating possible confusion while the patron is in the room, but, more importantly, compromising our security efforts and ability to retrospectively reconstruct reader behavior, etc., in the case of a security event.

    5 votes

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  19. Option to reassign seat to user without signing out and back in

    Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.

    35 votes

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  20. Make certain drop down fields select only (doesn't allow typing a value)

    If the location value desired is not there, staff are typing in a value versus correcting the drop down list.

    5 votes

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