Aeon Ideas

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  1. Add ability to customize the Cancellation Message -- Cancelled by Customer

    When a request is cancelled by the user, the message that is displayed in the web for Reason for Cancellation is "Cancelled by Customer." Having the ability to edit that text would allow consistency across web pages if edits have been made to address Users as Researchers or Patrons rather than Customers.

    3 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add the option to clone requests to the activity form processing ribbon

    Staff would like the ability to clone multiple requests from an activity to an individual user in bulk. A current workaround is to clone the activity, select the appropriate requests to clone to the new user, then when the requests are created, clear the association to the activity and delete the activity, but this is pretty cumbersome.

    6 votes
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    1 comment  ·  Cloning  ·  Flag idea as inappropriate…  ·  Admin →
  3. Alternate User Status for Accounts that have been Merged

    Create a way to separate users that have been disavowed through the merging process v. those that are disavowed for other reasons.

    2 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Increase field lengths in LocalInfo table

    In the LocalInfo table, SystemName, InstitutionName, and LibraryName are limited to 50 characters. Institutions with multiple sites often wish to combine library names into 1 field or create a system name that is slightly longer. Increasing the character limit to 100 for these fields would provide added flexibility.

    2 votes
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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  5. Specify a hold location in its own field for each item

    Sites could benefit from a "hold location" field in the Transactions table for each item. When the item is placed on the hold shelf, staff can designate that location (similar to choosing a table when signing a person into the reading room). That value would then display in the grid for all items on hold and would automatically clear when the item was checked back in without staff having to remember to clear it.

    6 votes
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    2 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add tracking to request history when item is uploaded

    No tracking entry is added when files are uploaded for photoduplication requests. Add entry in tracking table to indicate file was uploaded as there is currently no way to know aside from clicking the Upload Item button a second time to get an dialog box indicating a file has already been uploaded.

    2 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed

    In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.

    38 votes
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    6 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for the Square payment gateway

    The Boston Athenaeum uses Square for our other payments and we would love to be able to use it with Aeon as well, rather than using another payment gateway. https://squareup.com/developers

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow users in the Staff Manager to delete grid settings for multiple staff at once

    Currently, grid settings have to be deleted individually for each user in the Staff Manager. If a change is made to the layout template and grid settings need to be cleared, it can be cumbersome and time-consuming to select each staff person individually and click Delete Grid Settings. The option to select multiple staff and clear grid settings for all users selected would be preferable.

    3 votes
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    1 comment  ·  Admin Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adjust request limit logic so that photoduplication requests do not count against request limit.

    Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.

    Sites should have the option to choose whether photoduplication requests count against a patron's limit.

    10 votes
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    2 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Accessibility for Aeon?

    Hi, I'm sorry if this has already been discussed, but is there any information about Aeon accessibility for people with disabilities? We have to do an accessibility audit, and the person I'm working with did a quick look and said he already saw problems.

    4 votes
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    4 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Permit scheduling of recurring Web Alerts

    We want to schedule our "Reminder: no paging on Saturdays" web alert to display on Fridays and Saturdays only. Currently, we have to move the Active Date and Expiration Date by hand each week.

    3 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  13. When in Duplication Order Grids, add Print Call Slip to the standard ribbon

    It is common for us to pull an item from the stacks because a remote user has requested a duplication order, and we manage these workflows through the Order queues/grids, however, we have to open individual requests to print call slips, or leave this grid view and look for those requests in a Request queue/grid. It would be GREAT if printing the call slip was something that could be done for both individual requests, and multiple requests in this grid view.

    2 votes
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    1 comment  ·  Duplication  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to edit default batch process options

    We'd love to be able to edit the starting status and end status of the default batch process options (Check Out, Place on Hold, Reshelve Item, Item Reshelved, Item Delivered.) The default batch process rules don't recognize any custom queues, so whenever we process requests with a custom status it triggers a pop-up warning that the status is non-standard. Having to click through the pop-up each time really slows down our workflows.

    4 votes
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    2 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Schedule Staff Notifications in Aeon Client

    We have recently been thinking about how we can improve our staff communications in the Reading Room. We often have instances where staff need to be alerted to special arrangements, updates or events in the Reading Room in a timely manner.

    It occurred to me that the functionality we are looking for is much like that available in the Aeon system when alert pop-ups occur for new requests for processing and users waiting to be cleared.

    It would be ideal if editable alerts could be scheduled so that when staff log in to the Aeon Client, a pop-up appears with…

    3 votes
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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Database fields - bigger, better, more flexible

    There have been multiple situations that our life would have been made much easier if we had more flexibility in the Aeon database fields. For example, it is often suggested to use "another unused field" to store data. We often run into the issue that these fields are character limited.

    The max length of any text field seems to 255 characters, which can be totally impractical for some purposes. I am assuming that this might be because of the MS Word mail merge character limit?

    Is there any reason why text fields could not not be expanded to something like…

    13 votes
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    planned  ·  13 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add a way to mark if this is a user's first time in the reading room

    Once a user is cleared, it is hard for other staff to know if it's that person's first time into the reading room and needs an orientation, etc. It would be great if it could be visually displayed somewhere in the user record or on the sign in table so that it's more obvious to staff.

    9 votes
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notification for duplicate requests submitted

    If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.

    38 votes
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    under review  ·  9 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  19. When uploading an item for a photoduplication request, set the default file type to All Files.

    When uploading an item for a photoduplication request, the Open dialog box defaults to displaying PDF files. Aeon users may be delivering a lot of different file types through Aeon, so the Open dialog box should show all file types by default

    3 votes
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    0 comments  ·  Duplication  ·  Flag idea as inappropriate…  ·  Admin →
  20. Edit notes

    We would appreciate being able to edit the notes once they're in a user record.

    13 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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