Aeon Ideas

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  1. Database fields - bigger, better, more flexible

    There have been multiple situations that our life would have been made much easier if we had more flexibility in the Aeon database fields. For example, it is often suggested to use "another unused field" to store data. We often run into the issue that these fields are character limited.

    The max length of any text field seems to 255 characters, which can be totally impractical for some purposes. I am assuming that this might be because of the MS Word mail merge character limit?

    Is there any reason why text fields could not not be expanded to something like…

    13 votes
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    planned  ·  13 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a way to mark if this is a user's first time in the reading room

    Once a user is cleared, it is hard for other staff to know if it's that person's first time into the reading room and needs an orientation, etc. It would be great if it could be visually displayed somewhere in the user record or on the sign in table so that it's more obvious to staff.

    9 votes
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Notification for duplicate requests submitted

    If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.

    38 votes
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    under review  ·  9 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to edit default batch process options

    We'd love to be able to edit the starting status and end status of the default batch process options (Check Out, Place on Hold, Reshelve Item, Item Reshelved, Item Delivered.) The default batch process rules don't recognize any custom queues, so whenever we process requests with a custom status it triggers a pop-up warning that the status is non-standard. Having to click through the pop-up each time really slows down our workflows.

    3 votes
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  5. Edit notes

    We would appreciate being able to edit the notes once they're in a user record.

    13 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Opening a request should not affect transaction "Changed Date" if nothing changes with request

    When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.

    10 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow web alerts to be reordered after posting

    When a web alert is posted, it automatically shows in the web. When a subsequent alert is posted, it automatically appears below the first posted alert. There is no way to reorder Alerts once posted to show any that are the most important at the top.

    Ex: a site could have several alerts posted about hours, requesting, and an exhibit. Then they need to post an alert about a closure. This alert is the most important, but in order for it to appear at the top of the list, all other current alerts have to be set to expire so…

    8 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Staff would like the option to copy and paste an entire grid from the staff client.

    Staff have been missing this functionality since it was removed in Aeon 3.8 and would like to have it back.

    8 votes
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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Class material labels

    In future versions of Aeon, it would be a great help if we were able to (1) generate labels (aut, title, imprint, call number) to use for class material and an easy way to generate a word document-looking list of materials used in a class.

    6 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Import location information from a file without staff mediation

    Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.

    We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…

    7 votes
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    4 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Populate scheduled date as current date on New Request form in client.

    Currently, when a staff person clicks the New Request for User button in the Aeon Staff Client (from a user record), the scheduled date field is blank. Most sites require this field for a request and find it would be useful to have this field populate when requests are submitted in the client, as well.

    4 votes
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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  12. 8 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  13. Don't clone previous scheduled date when cloning activity requests

    When an activity is cloned, the new requests retain the previous scheduled date. Ideally, the new requests should be updated to include a new scheduled date equal to the begin date of the activity.

    11 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include scheduled visit date when cloning request

    Hi, is it possible to include the scheduled visit date when cloning requests? Or is it possible to required the scheduled visit date, or any field for that matter, in the staff client? Thanks!

    3 votes
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    0 comments  ·  Cloning  ·  Flag idea as inappropriate…  ·  Admin →
  15. Single invoice containing multiple transactions

    Create one invoice for orders/one invoice for multiple copy requests from single user

    23 votes
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    6 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow activity requests to filter by Queue Name instead of Queue ID.

    In the Aeon staff client, on the Activity Requests screen, the filter options for Transaction Status display the Queue ID instead of the matching Queue Name. Most sites do not know the Queue ID, so it would be preferable to filter by Queue Name. See screenshots below for examples.

    Quick filter options: https://www.screencast.com/t/VHIm62Vnrg6v
    Filtering by Queue Name returns no results: https://www.screencast.com/t/u7jvUBVDyA
    Must filter by Queue ID: https://www.screencast.com/t/8903Vb66a4n

    3 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to reassign seat to user without signing out and back in

    Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.

    23 votes
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    5 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  18. 5 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  19. Web user would like to print an invoice from the web

    Used for reimbursement. Current option of just printing the table of requests does not look very official or sufficient.

    21 votes
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    4 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow staff to edit multiple requests at once to change one field

    Certain fields would be restricted and not allow bulk editing.

    16 votes
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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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