The site would like to be able to temporarily disable photoduplication service availability while the applicable staff person is out of the office. This functionality could be similar to something like disabling ILL services when the library is closed. Perhaps there could be a toggle option that would prevent the photoduplication form from being available to the patron during this time period, along with an explanatory message of the situation.

You currently need to open an individual request and click over to the billing tab in order to print an invoice for a duplication request. We would like to be able to batch print (the same way that we can with callslips) from any grid. Is it possible to add this function to the "Printing" buttons at the top of the staff client?

Hi,

We noticed that when we place requests associated with activities from ArchivesSpace via the ERE form, they don't route to "Awaiting activity processing" We think this is because the requests are created before they are submitted, and the patron adds the activity information after the request is create in Aeon. We may be able to get around this with a routing rule . But for sites like Beinecke that route requests out of "Awaiting Activity Processing" based on activity type, it will be more complicated. Any suggestions? Thanks.

On the queue and flag tables, we used to be able to click a cell and copy just that information. We can't after the new version update. A fix for this would be incredibly beneficial.

Create functionality to allow patrons to schedule appointments.This would also involve a tracking table where if a patron needs to reschedule the scheduled date, the change would be tracked (for reporting purposes). This might also involved the option to cancel an appointment (without necessarily cancelling requests) or to record when a patron is a walk-in.

It would be nice to have the ability to mark staff as Inactive in the staff client. Our staff list is starting to grow as people rotate through, especially students and project archivists. Marking staff inactive would allow us to filter the list, and also it could be a convenient way to prevent disable inactive accounts from logging in.

When patrons register via AeonAuth (non-shib), they are taken to the First Time Users page, asked to click through to agree to the policies, and then directed to the registration page.

NewAuthRegistration (via Shib) behaves differently and there is only one form where both the First Time policies and registration form are present after authentication.

Sites would like for patrons to see the First Time Users page separately from NewAuthRegistration.

Would it be possible to highlight a set of requests from one user, and send a single email to the user?

It would be great to highlight all the requests from each single user at once and then send one collective email to the user.

Several Aeon users at RBMS 2018 have talked about the need for a virtual reading room to provide controlled access to born digital/digitized materials

When a request is cancelled by the user, the message that is displayed in the web for Reason for Cancellation is "Cancelled by Customer." Having the ability to edit that text would allow consistency across web pages if edits have been made to address Users as Researchers or Patrons rather than Customers.

Staff would like the ability to clone multiple requests from an activity to an individual user in bulk. A current workaround is to clone the activity, select the appropriate requests to clone to the new user, then when the requests are created, clear the association to the activity and delete the activity, but this is pretty cumbersome.

Create a way to separate users that have been disavowed through the merging process v. those that are disavowed for other reasons.

In the LocalInfo table, SystemName, InstitutionName, and LibraryName are limited to 50 characters. Institutions with multiple sites often wish to combine library names into 1 field or create a system name that is slightly longer. Increasing the character limit to 100 for these fields would provide added flexibility.

In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.

Sites could benefit from a "hold location" field in the Transactions table for each item. When the item is placed on the hold shelf, staff can designate that location (similar to choosing a table when signing a person into the reading room). That value would then display in the grid for all items on hold and would automatically clear when the item was checked back in without staff having to remember to clear it.

When uploading an item for a photoduplication request, the Open dialog box defaults to displaying PDF files. Aeon users may be delivering a lot of different file types through Aeon, so the Open dialog box should show all file types by default

No tracking entry is added when files are uploaded for photoduplication requests. Add entry in tracking table to indicate file was uploaded as there is currently no way to know aside from clicking the Upload Item button a second time to get an dialog box indicating a file has already been uploaded.

The Boston Athenaeum uses Square for our other payments and we would love to be able to use it with Aeon as well, rather than using another payment gateway. https://squareup.com/developers

Currently, grid settings have to be deleted individually for each user in the Staff Manager. If a change is made to the layout template and grid settings need to be cleared, it can be cumbersome and time-consuming to select each staff person individually and click Delete Grid Settings. The option to select multiple staff and clear grid settings for all users selected would be preferable.