ILLiad Ideas
520 results found
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Integrate WSILL IFM Refund in ILLiad
WSILL allows libraries to initiate refunds when erroneous charges are applied. Now that Undo Shipped is not an option for IFM requests, this functionality is needed.
20 votes -
Symphony Circ Addon Complete Transaction Upon Check-In
Add ability for the Symphony API add-on to complete an additional transaction upon check-in, (checking the item in within Symphony, which would push it into transit to the hold location).
1 vote -
Canceling Lending request when OCLC request is Cancelled should not cause Connection Manager error
Currently, if you use the Cancel option to Cancel a lending request when the OCLC status is Cancelled or Record not Found, it will cause a Connection Manager error. While staff can avoid the error by using the routing option to move the request to Cancelled by ILL Staff, it would be helpful if the Connection Manager or the Cancel option could be updated to avoid generating an error so that all Cancellation transactions can be handled in the same manner.
11 votes -
Searching from the Check In From Lending Library Screen
If you accidentally click Search without any information in the search fields, a long list of requests come up and the first one in the list automatically displays. This has caused trouble with new employees who have not noticed and mistakenly checked in items that we have not received. Please change this so that no results appear if you do not enter search information or at least a window opens asking if you want to proceed.
2 votes -
"Revert to previous version" button
I would love to be able to revert to a previous version of a request after saving (similar to how Google Suite does so). There have been a few times we have saved over the request information in ILLiad and had to log in to WorldShare in order to see what was originally requested.
2 votes -
Add Get It Now and Publishers Web
As a part of our current workflow, we compare the cost of the copyright fee, Get It Now and Reprints Desk. Release 9.1 will allow staff to compare the cost of the copyright fee and Reprints Desk. Adding the capability to compare all costs (Reprints Desk, Get it Now, publishers) will allow staff to make better use of ILLiad 9.1 decision support pipeline.
4 votes -
Limit Number of Library Symbols added to the Lending String with Custom Holdings
Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.
Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.
7 votes -
Make the "Save" button larger on request screens
Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.
4 votes -
Make Lending article requests trigger the LendingRequestCheckOut system event hook.
Given that the corresponding event hook for Doc Del is triggered for article requests, this may be a longstanding bug. As of 9.1.1 the LendingRequestCheckOut event hook isn't triggered for article requests when they are marked found. I've been working around it by using the Route event hook.
1 vote -
Add the ability to increase font size within ILLiad without impacting other application
The current font size in the staff interface is not adjustable within the application. It would be useful and decrease eye strain if the font could be adjusted to user preferences, Regular, Large or Extra Large maybe? When the Windows font size is adjusted, it affects all other programs making them too large.
59 votes -
It should be an option to allow staff to close out of the "password change" window.
It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.
2 votes -
Include more high contrast skins in ILLiad
Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.
35 votes -
Ability to suspend patron from loans while still allowing requests for article copies.
We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.
46 votes -
automated email confirming return via Web Circ
When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.
7 votes -
Integrate with NNLM Delivery
NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.
4 votes -
ISSN/ISBN automatically added on "request sent" page
When sending a borrowing request in ILLiad, have ILLiad bring the ISBN/ISSN from the record selected over from the work form to the main request page, as it does with OCLC numbers/titles. This would help ensure accuracy with the standard number and assist with collecting stats.
9 votes -
One result per TN in custom search
There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.
5 votes -
Allow patrons to request resends or report a problem with the copy (e.g., bad scan)
If patrons have a problem with a received item, they should be able to submit for a re-send within their ILLiad account - currently they have to email/call/come in person. Something like a button for "Report a problem with this document" and a comment field.
60 votes -
Improve the Billing Manager!
We need a better and easier way to generate lost book invoices.
62 votes -
Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.
We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.
54 votes
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