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  1. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    60 votes

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    5 comments  ·  Email  ·  Admin →
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  2. Updates to "Active Statuses" and usability for Web Circ

    We have three pickup locations and are becoming increasingly reliant on Web Circ. Recently, we figured out that "Billed & Blocked" isn't considered an "Active Status", so when a patron tries to return a long overdue book at the desk, it can't be checked in (but something that hasn't been checked out yet can!). Could you add "Billed & Blocked" as a status Web Circ can check in? Additionally, are you planning any usability updates? It would be great if "Check in" and "Check Out" weren't right next to each other.

    4 votes

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    1 comment  ·  Admin →
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  3. Support for New Docline "NLM Unique ID" Requests

    Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.

    Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.

    In fact, New Docline's "Borrow - Unique Journal ID"…

    14 votes

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  4. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    13 votes

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  5. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    51 votes

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  6. Add a Mark Found/Scan Now button to borrowing requests

    This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.

    52 votes

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  7. Allow regular expressions in the OpenURL mappings to account for irregular date formats

    Allow regular expressions in the ILLiadValue OpenURL mappings to account for irregular date formats.

    Some dates for articles don't adhere to the date formatting that ILLiad expects, so it would be nice to use a regular expression to pull out just the parts of the rft.date tag needed.

    4 votes

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    0 comments  ·  OpenURL  ·  Admin →
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  8. Add renewal yes/no and renewal request options to the AddESPUpdate command

    It would be nice to be able to respond to renewals and make renewal requests via the AddESPUpdate command in server addons. Renewals in both Borrowing and Lending could be completely automated.

    EDIT: Updating to Returned would also be nice. Really, just let us change the OCLC status in any way the system already can.

    2 votes

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    0 comments  ·  Addons  ·  Admin →
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  9. Integrate ILLiad with Google Docs

    Allow ILLiad to merge data not only with Microsoft Word but also Google Docs because many organizations are migrating from Microsoft Office to G Suite

    4 votes

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    0 comments  ·  Printing  ·  Admin →
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  10. Eliminate extranneous shipping labels for multi-piece loan transactions

    For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

    36 votes

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    2 comments  ·  Printing  ·  Admin →
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  11. Add RequestType to default IFM ILLiad reports

    Purdue University needs to break down IFM charges by RequesType for internal reporting. Having this in the default reports would be very helpful. We'd like to see it for both Lending and Borrowing.

    7 votes

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    0 comments  ·  Billing  ·  Admin →
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  12. When manually routing a request to a new status, display the name of the new status in the confirmation message

    In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"

    If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.

    39 votes

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  13. Display of Tracking Table on the Web

    Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

    2 votes

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  14. ILLiad Event Hook for Borrowing Item Shipped

    Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

    16 votes

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    3 comments  ·  Addons  ·  Admin →
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  15. Change when billing occurs

    Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.

    1 vote

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    1 comment  ·  Admin →
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  16. Add ability to track sent email copies by template

    It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.

    1 vote

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    1 comment  ·  Email  ·  Admin →
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  17. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    16 votes

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  18. Html Email

    Include the option for html email

    38 votes

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    2 comments  ·  Email  ·  Admin →
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  19. When processing incoming borrowing requests, allow to search on any number the same way it works to process lending returns

    You receive a book in borrowing and the default search box is TN, which you almost NEVER have...you usually just have the OCLC ILL number or the not-helpful TN from the lender. In lending, there is one box from which to scan any number when processing lending returns. Would like this same feature in borrowing side.

    35 votes

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    1 comment  ·  Admin →
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  20. Change how system auto-creates and inserts due date for Lending requests

    At Stanford, we often page books from one site to another and this can take a bit of time. We want the DueDate to reflect when we mark the book as Shipped, instead of when we first open the request. It would be beneficial if changes to this functionality also improved the client's ability to deal with server addons or workflows that bypass opening the request form, entirely, since those requests can wind up missing the due date on pull slips.

    4 votes

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    1 comment  ·  Staff client  ·  Admin →
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