ILLiad Ideas
537 results found
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Email Notification to a user/lender/borrower that is NOT tied to a specific request, but from the user record, or lender address record. It would be great to be able to send an e-mail notification (from a template) to an individual user, lender, or borrower from the user record, or address record for a library. One instance I would use this for would be to provide individualized tracking information that may apply to a large number of requests at one time. Or to alert a patron of an entire list of things they have out--or to let a group of patrons know that we are temporarily suspending a particular aspect of service. Although many of these things could be handled through a regular…
10 votes -
Add SLChangeUserInfoSucceeded for ILLiad patron information webpages This option exists for Ares but is not available in ILLiad 9.1
The currently available webpages allow users to update address information and other personal account details, but there is no mechanism for letting a user know that their update has been successfully submitted-- i.e. the page reloads, displaying the information a user has just entered into the available fields, so from the user perspective there has not been any apparent change.8 votes -
iOS app for ILLiad on iPad Please develop an ILLiad app for iOS on iPad. It would greatly ease some of the difficulties our workers have doing their job remotely.
2 votes -
Electronic Delivery Utility Enhance EDU to allow multiple copies (using Automode) to process files from the same scanned file folder for different nvtgc sites. Currently the EDU reads through all scanned files in a folder and when more than one EDU is running it can lock the file causing errors for the other EDUs trying to process that file.
3 votes -
Database Manager - Extend the transaction purge options The transaction purge tab in Database Manager only has transaction date as a criteria. The Patrons tab allows for a very fine grain approach for deciding which users to purge. It would be nice to have a similar or expanded group of options for transaction purging.
For example, it would be nice to be able to delete test users that have test transactions, which we cannot currently do effectively now.
6 votes -
Add price to Symbol/days to lend grid instead of hovering for that information. Having to hover over a symbol to see the cost while in borrowing trying to build a custom string takes extra time. It would be great if the cost could be displayed right next to the days to fill.
11 votes -
Add an export option to the Submit Copyright Orders Screen Most other ILLiad screens allow exporting data to Excel. Adding the option to the Submit Copyright Orders screen so we could more easily investigate titles we're borrowing high amounts of, along with the actual current publisher fees in CCC prior to submitting the order would be very helpful
5 votes -
Ability to display and update user information on a transaction/request form Recent issues with COVID 19 are increasing use of the "mail to address" workflow for home delivery. It would be helpful for users to be able to view their address and other user information from the request form should it need to be updated.
3 votes -
Allow deletion of unmatched electronic delivery Sometimes items with a status of Delivered to Web will reroute back into electronic delivery. The item is then stuck in the "No ILL Lender Match" box and can't be be deleted or permanently rerouted back to Delivered to Web. Each time this happens OCLC support has to manually delete the transaction. ILL staff should have the ability to delete. Or, the bug that reroutes transactions back into electronic delivery needs to be patched.
2 votes -
DKIM support ILLiad needs support for DKIM and to allow configuration to differentiate From addresses and Reply-To addresses to prevent ILLiad messages from going to SPAM.
3 votes -
Allow WebAlerts to be set based on User LoanDeliveryMethod WebAlerts can currently be set by a number of useful keys, like DeliveryLocation (which NVTGC code a user has set as pickup location).
Like many libraries, we are greatly increasing mail to home options due to COVID-19, and the majority of our classes being remote in the fall, and are using Users.LoanDeliveryMethod.
I'd love to be able to give special messages to patrons depending on whether they have marked LoanDeliveryMethod MailToAddress or HoldForPickup. For those being mailed, I want to remind them to update their address; for those picking up, there may be changes iin hold shelf protocol.
Thanks for…
1 vote -
Reprints Desk addon monitor Awaiting Unfilled Would like the Reprints Desk Addon(s) to automatically
pull items from Awaiting Unfilled Processng & cancel the OCLC request if filled by RD.1 vote -
Support borrowing patrons sending items directly back to lending library Implement an option to make a shipping label for the patron send the item directly back to lending library and supporting workflows and updates in ILLiad.
1 vote -
ability to update OCLC request to complete Attempting to Check In from Lending Library will cause a Connection Manager error if an item is returned to the lender but the borrowing library has not performed the OCLC Received or Returned update.While the Connection Manager error can be cleared, the system flag will remain unless the borrowing library updates the request.
It would be helpful to have a way to override these flags, particularly if the item is considerably overdue.
8 votes -
12 votes
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Notify Patrons We Are Still Trying to Fill a Request In a recent OCLC customer service webinar it was suggested that we notify patrons regularly as to the status of outstanding borrowing requests. This would not be possible for us to do manually due to our work load. If we could use ILLiad to send out a notice for borrowing requests to let patrons know we are still trying to fill their requests, that would be great.
17 votes -
Import complete information (esp. Publisher) from OCLC into ILLiad when sending request Currently ILLiad imports the title field from sent OCLC requests. It would be great if it imported more info such as the journal publisher. We are constantly asked for details of how many Publisher X or Publisher Y journal articles were requested through borrowing. We can't provide the info because the patron doesn't supply it and ILLiad doesn't import it (and manually doing it for our volume of requests is too time consuming).
6 votes -
staff password complexity description Add a field to the StaffPasswordComplexity field to allow a plain text description of the regular expression. A user should able to view what the password requirements for staff passwords are without having knowledge of regular expressions.
7 votes -
Add an export option (Excel or other format in which data can be easily manipulated preferable) to the forms History > All Requests and Hist Many of our patrons need to download their request history to help with their bibliography, at least every six months (due to our data delinking schedule).
In the old pages, this was possible with a simple copy and paste into a spreadsheet program.
In the new 9.1 web pages, there is no easy way to export or print the full list of requests. (Copying and pasting will jumble the format; also, for article requests, key parts of the citation will be missing).
Can you please add a data export option? Thanks! This is very important because we do delink routinely,…
33 votes -
User expiration by status Ability to control user expiration based on User status i.e. I don't want Faculty accounts to expire. Or only expire undergraduate accounts.
6 votes
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