ILLiad Ideas

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  1. Integrate with NNLM Delivery

    NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.

    3 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

    44 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    12 votes
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    4 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    47 votes
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    5 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  5. It should be an option to allow staff to close out of the "password change" window.

    It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the "Save" button larger on request screens

    Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add ability to track sent email copies by template

    It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.

    1 vote
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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  8. Eliminate extranneous shipping labels for multi-piece loan transactions

    For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

    33 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to suspend patron from loans while still allowing requests for article copies.

    We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

    30 votes
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    4 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change or remove Awaiting Secondary Label Printing process

    Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    46 votes
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    3 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow regular expressions in the OpenURL mappings to account for irregular date formats

    Allow regular expressions in the ILLiadValue OpenURL mappings to account for irregular date formats.

    Some dates for articles don't adhere to the date formatting that ILLiad expects, so it would be nice to use a regular expression to pull out just the parts of the rft.date tag needed.

    3 votes
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    0 comments  ·  OpenURL  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve the Billing Manager!

    We need a better and easier way to generate lost book invoices.

    38 votes
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    1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add a Mark Found/Scan Now button to borrowing requests

    This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.

    38 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix the grid control for client addons.

    The grid control causes ILLiad to freeze for a verrry long time when it tries to display a table with more than a few dozen results in more than a couple columns. It seems like displaying large amounts of data would be its intended use, so I'm guessing something about it must be broken?

    https://atlas-sys.atlassian.net/wiki/spaces/ILLiadAddons/pages/3149388/Grid

    1 vote
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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide automated reminder notice when borrowed item is not picked up

    We would like to send an automated email to patrons an email reminder to pick up borrowed material if they have not checked out the material a few days after getting initial notification.

    24 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. ILLiad Event Hook for Borrowing Item Shipped

    Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

    12 votes
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    3 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  18. When processing incoming borrowing requests, allow to search on any number the same way it works to process lending returns

    You receive a book in borrowing and the default search box is TN, which you almost NEVER have...you usually just have the OCLC ILL number or the not-helpful TN from the lender. In lending, there is one box from which to scan any number when processing lending returns. Would like this same feature in borrowing side.

    32 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. When manually routing a request to a new status, display the name of the new status in the confirmation message

    In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"

    If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.

    28 votes
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    3 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Flag or add a notification of some sort sort to identify stale requests.

    It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.

    12 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
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