NLM is now running something similar to OCLCs ArticleExchange. https://delivery.nnlm.gov/ Provide integration options for ILLiad.

We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
https://www.franklinparcel.com/what-is-an-address-correction-charge/

Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

It should be an option to allow staff to close out of the "password change" window so that they can choose to change your password later.

Currently the "save" button is small icon on the top of the window for patron records and updating lender records. Please make it the same size as the other buttons.

It would be helpful to know which email templates were being used and which are not. There is currently no mechanism to track outgoing notifications by ID. University of Washington would use this information to remove unused or infrequently used templates, to reduce the amount of options in the notifications drop down.

For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

Awaiting Secondary Label Printing is confusing and sometimes student workers process things in the wrong way and items end up in this queue. Note that OCLC doesn't get updated properly when items are marked found in this queue.

Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

Allow regular expressions in the ILLiadValue OpenURL mappings to account for irregular date formats.

Some dates for articles don't adhere to the date formatting that ILLiad expects, so it would be nice to use a regular expression to pull out just the parts of the rft.date tag needed.

We need a better and easier way to generate lost book invoices.

This button is in Lending and DocDel. Often we find items online or they are delivered via Email from the lender. It would be so much quicker and easier to open the request and hit a Mark Found Scan Now button to import the document instead of going out of the request and opening the Electronic Delivery/Borrowing Scanning. It would save a number of clicks and steps and time.

The grid control causes ILLiad to freeze for a verrry long time when it tries to display a table with more than a few dozen results in more than a couple columns. It seems like displaying large amounts of data would be its intended use, so I'm guessing something about it must be broken?

https://atlas-sys.atlassian.net/wiki/spaces/ILLiadAddons/pages/3149388/Grid

We would like to send an automated email to patrons an email reminder to pick up borrowed material if they have not checked out the material a few days after getting initial notification.

Would it be possible to create an event hook that would trigger when ILLiad detects that an item has been updated to Shipped in OCLC? Currently, my code is regularly checking the Request Sent status for a new value in the DueDate field, but it would be preferable to have it triggered by a system event.

You receive a book in borrowing and the default search box is TN, which you almost NEVER have...you usually just have the OCLC ILL number or the not-helpful TN from the lender. In lending, there is one box from which to scan any number when processing lending returns. Would like this same feature in borrowing side.

In the "Confirm Manually Change Status" box, the only message is "Are you sure you want to manually change this status?"

If this included the new status (eg "Are you sure you want to manually change the status of this request to ____?") this would improve the confirmation process and help to catch when staff accidentally click on the wrong status in the dropdown menu.

It would be nice to be able to see requests that are sitting around in queues when they should have moved on or some action might need to be taken by staff. An example would be items that have been sitting in Request Sent for too long with patrons not getting their materials in a timely fashion.