ILLiad Ideas

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  1. Connection Manager

    Make sure the Connection Manager does a full check of the Pending status during each cycle run and not just after midnight or after a service restart. This is from ticket 10049.

    4 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  2. Default setting for Accept non-English Set on User Record

    Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user

    via Site Visit with WVU

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improve Database Manager functionality

    Western Washington has discovered an issue where deleting more than one month's worth of Connector Sessions in the DB Manager results in the program appearing "frozen" after the Delete button is clicked. When the staff go to check on it, they get a Windows "Not Responding" message. It would be helpful to see something indicating that it's working, instead of appearing frozen, especially as the deletion process can take quite a bit of time to complete. Alternatively, adjusting the program so it doesn't produce the Not Responding message would also be acceptable. (transcribed by KAK - ZD ticket in admin…

    1 vote
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  4. Proxy User Functionality

    We have teaching assistants/administrative assistants/research assistants who are asked to request materials on behalf of an other ILLiad user. It would be helpful if a proxy account could be created for these assistants to create the request, but for the primary user to be responsible for the item (loan) and notified of delivery (article).

    7 votes
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    3 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reprints Desk - allow for more streamlined use within the ILLiad client and handle payment via IFM

    Add integrated Reprints Desk functionality and allow for handling payment to Reprints Desk via IFM. This was asked for by VIVA ILL Forum attendees at 2018 meeting.

    30 votes
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    2 comments  ·  Copyright  ·  Flag idea as inappropriate…  ·  Admin →
  6. Send Renewals Requests Automatically without Assigning New Due Date

    Enable the Send All Renewal option when AutomaticRenewals key is set to No.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. AddESPUpdate - Returned for Borrowing requests

    If possible, it would be really nice to have the option to use AddESPUpdate - Returned for Borrowing requests. I currently have an addon that mass-adds tracking numbers that we also use for Borrowing returns, and it would be awesome to be able to automatically update those requests as Returned if they haven't been already.

    2 votes
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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Patron information from Docline requests in Billing Manager invoices

    We are having the issue of a Docline library needing patron names in the invoices we send them. That information is no longer available in billing manager invoices. I understand the privacy issue. I need to know definitively if this cannot be added back or not. Thanks!

    1 vote
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  9. Add a 'Route to Borrowing' button to the Search Results ribbon for DD requests.

    Searches for Borrowing requests include two routing buttons in the upper ribbon, one for routing the request within borrowing, and a second to route the Borrowing request to DD.

    It would be nice to see the reverse on the DD side: a button for routing within DD and a button to route to Borrowing. Currently you can only route DD requests to Borrowing one at a time by opening each individual request to access the routing to Borrowing button.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Populate new user registration with data from ILS after authentication

    Allows users to login with their Symphony barcode and pin and then pull their existing data from Symphony into the new user registration form for Illiad account to help users complete the form.

    1 vote
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. 11 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Have the Patron ID number viewable on the request page.

    Currently, you can only see the patron's name, address, status, delivery methods on the patron tab in Borrowing. You have to use the "View User" button to access the patron's ID number. This would help eliminate a step when you need the ID number for accessing library accounts and fines in an ILS.

    6 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include Display Status in any call to the API that returns a Transaction Status

    Currently, Display Statuses are not returned with Transaction Status information when using the API.

    Our library is using the API to integrate ILLiad into the patron account interface; it would be very helpful to be able to use the Display Status table to mask the queue names.

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Skip Library Button

    It would be nice if there was an option to skip an institution in your lender string if it's been 3/4 days (for example) and the library has still not even opened the request. At present, if your patron is in a hurry, you have to cancel the entire ILL request and send out a new one to omit the library that is seemingly unresponsive.

    2 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make "terminal" statuses customizable

    We have some statuses that are effectively terminal (eg "Supplied via consortial system"). However, these will remain in patrons' Active Requests in the web interface forever, unless they are moved to Request Finished or Cancelled by ILL Staff. It would be great to be able to add to what statuses are considered no-longer-active.

    10 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. 24 votes
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    1 comment  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Checked out items

    When you were in a patrons record you used to be able to check a box and see everything that was checked out to them and now it is no longer available it would be great if that feature came back.

    2 votes
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  19. Allow API to update existing users

    This is similar to the request to "update user account by pulling user data from org directories via Single Sign on"

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Printing Multiple Requests from a Queue--Simplify Process

    Ability to select and print multiple requests from a queue without having to navigate through the merge template process. While it is possible to use the Print Selected Requests option from the Process ribbon, the process requires manually opening a template and completing a merge process.

    Ideally, the process would work like other batch printing processes where users are prompted to view/edit a word merge template.

    4 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
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