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469 results found

  1. Appointments - Save and Close button in the client is always active

    Purdue University reported that the 'Save and Close' button in the appointment record on the client side is always 'active.' This is inconsistent with other records types in Aeon, where the Save button is becomes active only if a change has been made. They said that the inconsistency is confusing to staff.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  2. ArchivesSpace integrations - import phystech note

    Purdue University would like for the Physical Characteristics and Technical Requirements (phystech) note to be imported into Aeon via the PUI and client addon integrations with ArchivesSpace. This note could be at the resource and/or arch object level. The note contains handling information that they would like to build routing rules on.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. ArchivesSpace integration - import classifications

    Purdue University would like for Classifications to be imported into Aeon via the PUI and client addon integrations with ArchivesSpace. They use Classifications as Collecting Areas in ArchivesSpace, and would like to collect statistics when patrons request materials that are linked to those classifications.

    1 vote

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  4. The staff client and opened records should open in full-screen mode

    Purdue University would like for the staff client to automatically expand to fill the screen when the client is opened. Likewise, they would like for opened records - user, request, activity - to also automatically expand. It is easier for the staff person to orient themselves to where they need to be in the client, and also not accidentally click on the X that closes the entire client when they are just trying to close one record.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  5. Have Aeon automatically sign out patrons when reading room closes

    Purdue University would like for Aeon to automatically sign patrons out at when the reading room closes, based on the hours that are set up in appointments. This is in case staff forget to sign a patron out of the reading room, and no one notices until the reading room reopens. Note: There is another UserVoice entry that requests the ability to adjust the sign out time for a patron in the same scenario, which Purdue would also be happy with: https://uservoice.atlas-sys.com/forums/568075-aeon-ideas/suggestions/41771128-add-ability-to-adjust-sign-out-time

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  6. Create list view to see current transaction status

    Staff would like the ability to scan single or multiple Transaction Numbers to view a list (in grid form) of requests in their current status. Similar to the batch process, staff would scan the TNs or enter a list (copy from clipboard should be an option) and have Aeon show a list in a customizable grid of requests with current transaction status. Then staff should be able to manage those requests as a batch or individually.

    3 votes

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  7. Appointments: Allow for recording of researcher's guest(s)

    Princeton Theological Seminary has researchers, such as faculty members, who schedule appointments in the reading room and bring their research assistant(s) with them. The assistants do not need Aeon accounts, but they would like to record that these guests are using seats in the reading room during the appointment.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. Aeon Appointments front-facing tracking

    While we have granular details about user Reading Room history via the client, is there a way to allow patrons to see similar history? With the All Appointments filter, patrons can now see a history of their appointments. However, it doesn't specify how long the patron was there or if they showed up at all. Also, the Scheduled Appointments history doesn't allow for walk-in visitors, who do not make an advance appointment. Thank you.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  9. Do not allow requests to be cloned to a disavowed account.

    It doesn't make sense to be able to associate any new requests with a disavowed account. When cloning a request to another user and searching for them by name (not username), is it possible to hide disavowed accounts to avoid the mix-up?

    6 votes

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    0 comments  ·  Cloning  ·  Admin →
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  10. Prevent staff accounts from having leading or trailing spaces

    We accidentally created a staff account that was 'NNN ', with 2 trailing spaces. It took a little bit of fiddling to figure out why the person couldn't log in. To me, it makes sense to validate against this on staff account creation and prevent it.

    1 vote

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    1 comment  ·  User Management  ·  Admin →
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  11. Enhance request search fields on web - add CallNumber search and include default note to indicate what fields can be searched.

    According to the documentation (https://support.atlas-sys.com/hc/en-us/articles/360011920053-Searching-for-Requests-on-the-Web), only TransactionNumber, EADNumber, ItemNumber, ReferenceNumber, ISXN, ItemTitle, ItemSubTitle, and ItemAuthor fields can be searched via the web interface search requests feature.

    This should be enhanced to include addition fields, including at least CallNumber.

    Additionally, a note should be added to the page indicating what fields can be searched.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  12. Use Appointment StopTime to use Appointment to inactive instead of StartTime

    Users have reported that once an appointment starts, it is moved to inactive and hidden in the client. Some reading rooms allow requesting after the Appointment StartTime and therefore the appointment should remain active in the client lists until the StopTime has elapsed.

    16 votes

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  13. Set how long before end of day last appointment can be scheduled

    BPL's reading room is open from 9:30am to 4:30pm and allows 30 minute appointments. However, to allow time for registration,we would like all appointments to begin before 4pm, so that a researcher cannot make an appointment for 4pm-4:30pm.

    It would be helpful if there was another appointment key for end of day padding, i.e., how long before the end of day an appointment can begin, while still allowing appointments to end at our closing time

    1 vote

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    0 comments  ·  User Management  ·  Admin →
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  14. Automated emails depending on queue/request status

    Would it be possible to set up automated emails depending on a request's status or for all requests in a certain queue? For example, when a request is routed to Appointment Confirmed, an appointment confirmation email is set from the system automatically.

    4 votes

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    0 comments  ·  Email  ·  Admin →
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  15. Search by user email via custom search field on top of dashboard

    Create a new search field in the Custom User Search section on top of the dashboard that allows for search by user email (now it has search by Username, Name, or ID). While we can currently create a custom search to do this, it would be quicker if staff can just enter an email in a field on top of the dashboard.

    1 vote

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    0 comments  ·  User Management  ·  Admin →
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  16. Add Nelnet payment gateway

    Add support for Nelnet payment gateway to Aeon.

    1 vote

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    0 comments  ·  Duplication  ·  Admin →
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  17. Allow users to reset their password in web client

    Allow users to reset their password when logging into the web client after "Force Reset on Login" has been selected in the staff manager.

    When changing a user's password in the staff manager and selecting "Force Reset on Login", this now locks user out when they attempt to login to the web client. They can only reset their password by logging into the desktop client or having someone with access to the staff manager change it. We have users who will only be using the web client and we would like them to create their own passwords.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  18. ArchivesSpace PUI - Aeon Fulfillment Plugin - import component Ref ID value

    Purdue University would like for the component refId to passed through with other ArchivesSpace data via the Aeon fulfillment plugin for the ASpace PUI. Their digitization lab uses the refid to find existing reproductions in a separate database - the ref ID links between ASpace and that other database.

    1 vote

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  19. Ping the endpoint service periodically to keep the connection active.

    We use a homegrown request tool for our EAD guides and we run into an issue where, after a period of inactivity, the connection is lost and so our request tool cannot communicate with Aeon. There does not seem to be a good way to "poke" the server to reestablish the connection. Sometimes the issues lasts a moment, sometimes it persists for 10-15 minutes, meaning our users cannot easily submit requests.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Aeon is not using the preferred name in email messages

    Aeon is not using the preferred name in the email messages we are sending. Is there a way to update the template so it uses a preferred name when there is one?

    1 vote

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    0 comments  ·  Email  ·  Admin →
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